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boonyed

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About boonyed

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Thanks both for your intuative comments. I have responded to the ombudsman asking for the case to be reconsidered, though I have not yet recieved a reply. In my opinion the treatment that my wife recieved may have been a little over the top. She had a brain scan and head x-ray which obviously increased the costs. We are only claiming for the hospital bill, the ambulance transfer to hospital and the taxi fare back to the hotel. I have argued the point that my wife was in no fit state to contact the advisor at the time of the accident and that her friend has no responsibility to do so,
  3. Thanks for the reply ScarletPimpernel The accident happened in Playa de las Americas, Tenerife. As I mentioned above, my Wife did not have details of the medical assistance company, but I have managed to find a reference to them in one of the many correnspondences I have had with White Horse Ireland Insurance Ltd. They are Axa Assistance 0044 (0) 845610 1429. Do you think they are likely to respond if I call them for information? Cheers in advance Andy
  4. Haydn Thanks for your reply. However, I think I would rather try to appeal before going straight for the throat!!! Andy
  5. Hi I have received excellent advice from this site in the past and was successfull in my claim against Barclays bank for unlawful bank charges because of that advice, so I thought I'd come back in the hope that someone may be able to help with a holiday insurance claim that the ombudsman have refused to investigate on my wife's behalf. She purchased a holiday, via Going Places in May this year and at the same time purchased holiday insurance which was underwritten by a company called White Horse. She had a reciept at the time of booking and later received an insurance certificate/sch
  6. Thanks for all the good wishes, it's been a few months since I looked in on the site and was surprised at the number of replies to my thread. I popped back in because Barclays have deducted another 3 'illegal' charges from my account and I'm preparing to give it 'em large again. A friend of mine also got paid out last week, the day before his court date, so hold your nerve and don't give in....THEY WILL PAY UP!! Mancity5 asked about the wording for Moneyclaim, this is what I sent; I have a contract with the defendant bank dating from 19## which is conducted on their standa
  7. I've sent off the ammended Barclays letter, accepting Mr Jeremiah's kind offer of a full settlement, including cost and interest. I've crossed out the confidentiality clause and informed him that I will inform the court when the money clears. That only gives him till Thursday......lets hope he's on the ball, they're working to my timescale now!!! If anyone else receives a letter from Barclays, or any other bank for that matter, headed; 'without prejudice save as to costs', have a read through the previous page of my thread. You will see that this tactic is unenforceable and will not stand
  8. I agree!!!! I think it was 9th March when I sent my first letter.....over 5 months and they now decide to pay out!! I wonder how many have given up after a few weeks, or when challenged by Barclays. My advice is to keep going, don't give up, they are playing the game all you have to do is play it with them. I keep saying it and I'll say it again..... IT'S YOUR MONEY. BOON
  9. Mr Jeremiah has returned my e-mail accepting my request for a full refund including costs and interest.....which is nice!!! Stick with it everyone, you too will get yours. BOON
  10. They are trying to pressurise you. They are trying every trick in the book. Obviously its your call, but don't give into them cheaply. It's your money BOON
  11. I've just received the following e-mail from Mr Jeremiah. Without prejudice Dear Mr ****** I refer to my letter of ** August 2006. I am enquirying as to your decision regarding my settlement offer of £***** I look forward to hearing from you. Yours sincerely, Keith Jeremiah Legal Executive (Fellow) Barclays Legal: Litigation & Disputes Floor 29 One Churchill Place Canary Wharf London, E14 5HP To say he's their legal representative, you'd expect that he'd be able to spell!!!! I told him to poke it and I'd only settle for the full amount. BOON
  12. I sent my bundle off to the court and copied it to Barclays last week, I received a letter yesterday offering me what amounted to 80% of the total sum they owe me. The interesting thing about the letter from Mr Jeremiah was that it was headed 'without prejudice save as for costs'. After doing a little research myself and having spoken with a senior member of this site I have taken the decision to reject Mr Jeremiah's offer and sent the following letter; Dear Mr Jeremiah Thank you for your letter dated **********2006. I see that what you are offering me is in effect a ‘Part
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