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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Sent DPA letter 21 days ago No reply yet


Daymo
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They must have read my mind!! arrived in the post this AM and no charge.

 

I'm sending off my request for charges to be refunded to me this afternoon £350.

 

Will let you know.

Simon M Daymond-Harris

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  • 1 month later...

Since my last post, I have received a letter saying thatthey dont think the charges are unfair and that they won't refund my money. I then sent them a final letter before action, to which they offered me £125. I sent them a letter saying that I would be happy to accept the £125, but I would also need them to refund the rest too and that I would be happy to go through the court process to get it back.

 

They have until Friday 5th May to refund it.

 

Doest anyone know how, if at all, binding these confidentiallity things people are asked to agree to when receiving a refund are?

 

Thanks.

Simon M Daymond-Harris

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Very.

 

If you agree to confidentiality and break the agreement, they can pursue you for repayment of what they paid you, their costs in doing so, etc...

 

If you don't trust yourself to keep quiet, or simply if you don't want restrictions on getting YOUR money back, don't agree to it. It won't make the slightest difference to the end result, it's only a bonus to the banks if they can get one less person to yell it from the rooftops.

 

My personal feeling is that if they're ready to pay up when demanding confidentiality, they're ready to pay up anyway. My attitude to NWB was "hell, no, it's my way or my way", and it was my way, lol. (a very satisfying experience, btw)

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This morning I received:

 

' Thank you for your letter dated 28th April.

I confirm that my offer was made in full and final settlement of your complaint with Barclays Bank PLC and therefore I will not be able to pay the sum of £125 as an interim measure. I acknowledge that you require your claim to be settled in full and note your additional comments. However, after careful consideration, I regret that I am not able to increase my offer.

 

If you would like to accept my offer of £125, please sign and return the acceptance form enclosed with my letter of 24th April. If you do not wish to accept this offer, I apologise in advance as it would appear we are unable to reach an amicable resolution.

Yours sincerely

Lawrence White

Customer Relations Manager'

 

I have today issued a moneyclaim for the £350.00 plus £118.62 plus the court fee of £50.00

 

If, by some way, the bank insist on a confidentiallity agreement, then I will agree to it and you will hear no more about this claim. If they don't - well I'll let you know.

Simon M Daymond-Harris

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This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Simon M Daymond-Harris

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