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FIRST REPLY BACK FROM LLOYDS! Business + personal A/c

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Hi everyone,

I got my first reply back from Lloyds today.

I have two account with Lloyds, Business and Personal and I am claiming

on both (a total of £1992)


My first letter was sent on 21st August giving them the 14 days notice to reply. So i calculate that they have waited right up to the wire before replying. Here is the reply:



I am writing further to your letters of the 21st August concerning the request for repayment of charges on both your business and personal accounts.

I would like to inform you that these letters have been passed to my Customer Services Recovery team who will investigate each account separately. A written reply will be forwarded to you from them within five working days.

in the meantime please do not hesitate to contact me should you have any further requirements.


Yours sincerely

Miss E P Arone

Business Manager


Would be nice to know if anyone has had this reply?


Keep in touch with my thread and I'll let you know how i get on.


Peter (based in Ilford, Essex.)

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Hi Peter. Check out the Template Response Letters thread in this forum.


In answer to your question: Pretty much everyone taking action against Lloyds has received that one ;)

reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.

reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.

reload vs Capital One - £456.57 Settlement Reached 14/07/06.

reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

Lloyds Bank - The Template Response Letters!


Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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