Hi everyone,
I got my first reply back from Lloyds today.
I have two account with Lloyds, Business and Personal and I am claiming
on both (a total of £1992)
My first letter was sent on 21st August giving them the 14 days notice to reply. So i calculate that they have waited right up to the wire before replying. Here is the reply:
I am writing further to your letters of the 21st August concerning the request for repayment of charges on both your business and personal accounts.
I would like to inform you that these letters have been passed to my Customer Services Recovery te