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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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1st Credit........Are they serious?


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Hi,

To Experian I would write that you are querying why a search from a DCA is titled utilities and ''ask'' them to remove the search as it seems to be in accurate as Connauaught is not a Utilities supplier.

To OFT a complaint that Connaught are using false reasons for searching your report and the CRA are allowing it.

Back to basics do you have any outstanding debts or disputes with utility companies?

Have you had any post, phone calls, e-mails about any thing referring to this?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hi,

To Experian I would write that you are querying why a search from a DCA is titled utilities and ''ask'' the to remove the search as it seems to be in accurate as Connauaught is not a Utilities supplier.

To OFT a complaint that Connaught are using false reasons for searching your report and the CRA are allowing it.

Back to basics do you have any outstanding debts or disputes with utility companies?

Have you had any post, phone calls, e-mails about any thing referring to this?

No, i have no debts.

My credit report has nothing on it apart from satisfactory, the only searches are from 2 insurance company's that i got a quote from for car insurance until today.

All my utility bills are paid by standing order, always have been and I've never missed a payment.

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I would think then they are on a phising trip similar name & initials put in to a bulk automated search so I would send the letters out lined.

Make sure you state that you have no knowledge of any debt or liability to Connaught.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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Letter posted to Connaught today.

 

Dear Sir/Madam,

Yesterday 24/09/2010 a footprint was left on my Experian credit file by yourselves using the reason for search as “utility” your company never has and never will have permission to access my data.

I have, and never will have any dealings with your company or indeed your umbrella company 1st Credit Ltd.

 

I do not acknowledge any debt to you or any other of your company’s therefore I DEMAND that you contact experian and have the search removed immediately.

 

I am forwarding a copy of this letter to the Information Commissioner and to Trading Standards.

How dare you, as a debt collection agency use the word “utility” as a reason for searching a person’s credit file when you have no dealings with said person?

 

You have 5 days from the date of this letter to comply with my demand, if the search is not removed within 5 days I will initiate proceedings via the courts.

Yours sincerely,

Edited by tiddles93
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I'm certain they do, they'll probably read it on here before the postman turns up on Monday morning.

The question is do they read it or do they get their Mothers to read it for them?

It is impossible for their Fathers to read it to them because none of them know who their Fathers are!

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Good news and bad news.

2 letters today.

1st one from 1st Credit dated 24th September stating that they have been informed by Yorkshire bank that they are currently unable to provide any evidence of the outstanding debt and they will not be pursuing the outstanding balance until such time as sufficient evidence becomes available.

 

That will never happen because the so called debt was never mine in the 1st place..................I note there was no apology.

 

2nd letter dated 30th September (6 days later) from Connaught, sent from exactly the same address as 1st Credit.

Re 1st Credit-Nab outstanding Debt £00.00

As you indebted to us, we are at liberty to obtain information in regards to your financial circumstances for the purpose of litigation.

Our enquires are permitted under the Principles of Reciprocity(PoR). The governing principle of PoR is that data is shared only for the prevention of over commitment, bad debt, fraud and money laundering, and to support debt recovery and debtor tracing with the aim of promoting responsible lending.

An outbound action should not leave any "foot print" on your credit file and should not affect your credit rating.

I note you have informed us that on this instance, the search has left a footprint and you have further informed us that the search has been carried out as a "utility" search.

 

Having discussed the matter with our legal department, I have been informed that it is likely the search was incorrectly classified as a utility search when it should have in fact carried out as a "debt collection search".

 

We have today contacted Experian asking them to remove the search. Please allow up to 28 days for the records to be updated.

 

Something troubles me with these 2 letters, Connaught carried out an illegal search on my credit file after 1st Credit had written saying they had no evidence of a debt

Connaught state at the top of the letter OUTSTANDING DEBT £00.00, and then state that i am indebted to them.

 

Thoughts anybody!

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Letter that i intend to send to Connaught in the morning.

 

Dear sir,

I am in receipt of your letter dated 30 September 2010 and I have some concerns.

You sate at the head of the letter “Nab Outstanding Debt £00.00” you then state in the letter that I am “indebted to you”, I AM NOT NOW NOR EVER HAVE BEEN INDEBTED TO YOU OR ANY OTHER DEBT COLLECTION AGENCY YOU PURPORT TO BE PART OF!

 

Your company carried out an illegal search on my credit file on the 25th September 2010, a day after a letter I have in my possession dated 24th September 2010 from your umbrella company 1st Credit stating that they have no evidence of the debt and that they will not be pursuing the matter.

They have no evidence because the debt was and never will be mine.

 

Furthermore as you have admitted in your letter the search was incorrectly classified as a “utility” search, I prefer the true version that your company knew exactly what they were doing and in fact you were acting fraudulently.

I will be seeking legal advice and intend to sue you through the courts.

 

I gave you 5 days to have the wrongful search removed in my letter dated 25th September 2010 not 28 days as you sate you need, that is yet another lie, Experian confirmed to me that the illegal search could be removed within 24 hours if you were to request it.

Your organisation stands for everything that is wrong with this country today and I shall not cease chasing this case until I receive compensation for the harassment and costs I have incurred for my time, postage costs and any costs for legal advice.

 

Be warned, I mean what I state in this letter, I will see you in court.

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I would suggest being very careful about direct accusations of lying and fraud. I'm sure you can come up with more subtle wording when you've calmed down a bit. As a matter of course, I never actually post a letter until I've had chance to 'sleep on it'.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Rewritten the letter.

 

Dear sir,

I am in receipt of your letter dated 30 September 2010 and I have some concerns.

You state at the head of the letter “Nab Outstanding Debt £00.00” you then state in the letter that I am “indebted to you”, I AM NOT NOW NOR EVER HAVE BEEN INDEBTED TO YOU OR ANY OTHER DEBT COLLECTION AGENCY OR ORGANISATION YOU PURPORT TO BE LINKED TO.

 

Your company carried out an illegal search on my credit file on the 25th September 2010, a day after a letter I have in my possession dated 24th September 2010 from your associate company 1st Credit stating that they have no evidence of the debt and that they will not be pursuing the matter, so please explain why 1 day later you carried out the illegal search?

They have no evidence because the debt was and never will be mine.

 

Furthermore as you have admitted in your letter the search was incorrectly classified as a “utility” search, I don’t agree with that statement and will seek legal advice and complaints to the OFT and the Information Commissioner will be registered immediately.

 

I gave you 5 days to have the wrongful search removed in my letter dated 25th September 2010 not 28 days as you sate you need, however I have contacted Experian and they confirmed to me that the illegal search could be removed within 24 hours if you were to request it so may I be so bold as to suggest that you take this action without delay.

I shall not cease chasing this case until I receive compensation for the harassment and costs I have incurred for my time, stationary, postage and costs for legal advice.

 

All further communication will be through my legal advisors, they will contact you imminently.

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After looking at the 2 letters i received yesterday i notice the one sent on the 24th from 1st Credit and the one sent on the 30th by Connaught are signed by the same person.

So on the 24th they admitted they had no evidence, on the 25th they searched my credit file and on the 30th they stated they had a right to search the file, the same person signed it (I'll post his name if you have no objection).

Surely if they admit to having no evidence that a debt exists, then they are acting illegally by then searching my file.

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Hi again,

Unfortunately some people have the attention span of a flea and and soon as they have "dealt" with one thing, they forget about it. The signatures are copy/paste jobbies so the signature on the letter is not nescessarily the actual person who pressed the button for the template letter.

If you are asked to deal with any matter via private message, PLEASE report it.

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Hi again,

Unfortunately some people have the attention span of a flea and and soon as they have "dealt" with one thing, they forget about it. The signatures are copy/paste jobbies so the signature on the letter is not nescessarily the actual person who pressed the button for the template letter.

 

Both signatures are printed but then signed in ink.

 

I've just had a phone conversation with Consumer direct, after telling them the whole story and quoting the letters they are escalating the case as "a criminal breach" and are passing the details to the OFT, they have also asked me to contact the ICO and FOS on Monday morning.

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Well, The illegal search by Connaught has been removed from my Credit file.

 

I'd like to thank everybody on this site that has offered advice, it has been invaluable and without your advice i would probably have been fighting these low life's for ever more.

 

I shall still be viewing the forum and if anybody that finds themselves in the same position i have been reads this thread and it helps them then I've gone a short way to repaying you all.

 

Once again, thankyou so much.

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