Jump to content


Me Vs RBOS - The ball is rolling **WON**


weej
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5654 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Retail Regulatoty Risk

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

 

attention of Joyce Tudor.

 

Hope this helps

 

J

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

  • Replies 117
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Thanks!

 

Will let you know how I get on!!!

 

I might send a copy to the branch also just to let them know I'm kicking their a**!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

There is another address:-

 

Royal Bank of Scotland

Senior Customer Relations Manager

Freepost

PO box 1727

Edinburgh

EH12 9JN

 

Anyone sent it here? Or should I send it to both??? Am so confused where to send this letter!

 

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Looking at the postcodes, they look pretty close to each other. I dont spose it will make to much difference, but I will keep replying to the last person to contact me, that way It should always land on the desk of whoever is dealing with my claim.

 

(I am hoping for a reply from good ole Tommy McLean......He is a legend on this site, and I might just change my user name to "the Tommy McLean fanclub" he he:lol:

 

J

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

Prelim letters away! Recorded delivery, I sent them to 2 addresses including my branch just incase!

Watch this space!!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Does anyone know how I add my details/dates to the end of my messages?

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Hi,

 

Just go into 'User CP' in the menu bar and 'edit signature'

 

Suzanne

RBoS - claiming charges of £3868

17/1/07 - Offer for full amount!! WON!!

3/1/07 - LBA Deadline - reminder e-mail sent

16/12/06 - LBA Sent

27/11/06 - Prelim Letter Sent - no reply at all

17/11/06 - Statements received

12/10/06 - S.A.R - (Subject Access Request) Sent

Link to post
Share on other sites

Thanks

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

1 week into prelim and not yet received the expected "go away and dont annoy us" letter. not to worry..

 

tick.....tick.....tick.....tick

 

J

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

I got my 'go away' letter from the famous Tommy McLean today, basically saying go run and jump!!

Do I wait till the 14 days are up before sending LBA I sent my prelim last Friday?

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

mixed opinions.....some people let them have the remainder of the 14 days in case they have a change of heart. Personally, I would take the "go away" letter as their answer. Off to LBA stage methinks!

 

Good luck!

 

ps. It seems as if more and more people are getting settled at LBA stage now, so , with a bit of luck, you may soon see your dosh.

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

NEWS!!!!

Mr McLean just wrote to me explaining that their charges were fair (really?), reasonable (:lol: ) and ...erm....transparent (hence the secrecy). Oh and guess what??? I'm not getting my dosh back!

 

It kinda gives you that warm fuzzy feeling. The same feeling everyone else must have gotten that received this "standard" response.

 

That's it! Ive just downed another can of spinach and am really up for it.

 

Rock on Tommy!

 

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

Quite right!!! Am typing up my LBA as we speak, and getting more and more annoyed with them the more threads I read!!! How very dare they!!!

Are you sending your LBA direct to Tommy or your branch?

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Direct to Mr McLean.

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

LBA sent and added bits from Andrew1 and Kevin's letters.

Am patiently waiting........................for the next sod off letter!!!!!

Bring it on!!!!!!

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

OK - so have spent the weekend thinking of how best to approach Tommy. I think he is probably doing his best under pressure, but I would like to let the bank know how I feel and what my intentions are. I have therefore come up with the letter below. Any comments gratefully received before I stick this in the post/ email.

 

Thanks

 

J

 

Tommy Mac

RBoS

 

 

LETTER BEFORE ACTION

 

Dear Sir,

 

ACCOUNT NUMBERS: xxxxxxxxx and ********

 

I am in receipt of your letter dated 17 October 2006.

 

I am very disappointed that you have failed to respond positively to my letter of the 11 October 2006 and as detailed therein, I am now prepared to give you an additional 14 days to refund these unlawful charges as detailed at Annex A & B attached.

I am aware that there are many thousands of people currently pursuing a similar course of action and, in one forum alone, there are details of Banks and Credit Card companies (RboS included) returning approximately £2M under circumstances remarkably similar to mine.

Whilst I am more than comfortable in pursuing a full refund of my charges through legal action, I feel it is only fair to afford you this final opportunity to settle my claim in full, thus negating the potential on-cost of administration, legal costs (both yours and mine) and interest @ 8%. With this in mind, I am prepared to wait until 6 November 2006 to receive a full and final settlement of £****

I would therefore be grateful if you could advise which route you would prefer in early course. Should I not receive a satisfactory reply by 6 November, I will file a claim at court without further notice to yourselves.

As an afterthought, I find that RBoS’s reluctance to refund these charges, taken unlawfully, to be particularly disturbing. Whilst I understand any business must make a profit to succeed, surely the income generated by penalising those without a substantial level of disposable income is profiteering in its crudest form.

I trust that this matter may be resolved quickly and amicably and look forward to hearing from you in this respect

 

 

 

Yours faithfully,

weej

 

 

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

LL, I would have used it, but when I looked at it, the content was more or less identical to my Prelim, except that it said "failed to respond", which they did (although not the way I would have liked)

 

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

Sounds good, let me know if you get a response!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

OK, LBA posted and Emailed (text as below).

 

That gives Tommy until 6 November (do you think there will be fireworks to come? ;)

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

Just had an automated reply from Tommy. He is on holiday until 30 October and advised to contact Ross McDonald - which I have done.

 

Perhaps Tommy is holidaying with Salman Rushdie and Lord Lucan!:D

 

j

1/9/06 RBS claim #1

8/11/06 - claim settled

17/11 claim #2 started - incl creditcard

30/11 - CC statements received

31/11 - Prelims issued - RBS paying up, only M/C to go)

 

If any of my advice/ info has been helpful, please click the scales:D

 

Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional:)

Link to post
Share on other sites

Funny that!

I had an automated response saying he was out of office until 10th October! Something fishy me thinks!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Don't know if this would be of any help to you, but I had a partial offer in reply to our LBA. Instead of taking the court action straight away we contacted tommy one more time stating that the offer wasn't high enough and he had 7 more days before the court claim was started. I pointed out this would push the claim up (interest etc). We had a reply with a full offer and were paid within a week.

ali:)

Btw I am no expert just give notes based on what I have read on here and other forums/sites, plus my own experiences and investigations.

 

All ccj's now dropped off file, 2 yrs to go to clear file.

All old debts either settled or made unenforcable.

 

RBS MPP-Full offer at 8 wks from first complaint

RBS Overdraft loanguard-full offer at 8 wks from complaint

Citicard ppi-with FOS finally paid 8 months after offer through FOS!

Capital one x2- with FOS

Monument ppi-with FOS

aqua x2 ppi-partialled settled still pushing for the rest

Black horse ppi-offers made and accepted except for one early loan they say no info held-still pushing for payment

Link to post
Share on other sites

Have also emailed Ross McDonald just incase! Would be interesting to phone the office to find out if Tommy McLean is actually there!

Alison

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

Alibobsy, that is great! Another one bites the dust.

RBS

13/10 - Prelim sent, 19/10 - Sod Off letter recvd, 27/10 - partial offer received, 27/10 - rejection letter sent, 3/11 - SETTLED IN FULL

Cheltenham & Gloucester (ERC's)

21/11 - Prelim sent, 26/11 - sod off letter recved, 2/12 - LBA sent, 10/12 SETTLED IN FULL!!

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...