Jump to content


  • Tweets

  • Posts

    • Yes, send a message to the purchaser but keep it very friendly and simply that you noticed that the package has now been delivered.  I suggest that you ask them if they want to keep the package still or if they would rather return it and that if they want to keep it then please will they return your payment to you to your PayPal address. Keep it as polite and friendly as possible and then we will decide what to do if he doesn't reply or refuses.  Meanwhile I will have a look at Google earth and see if you are able to spot the gas meter outside the house to get an idea if the delivery is real. Get a screenshot
    • Santander have sent their final response and have agreed that they were in the wrong. They will be refunding me the amount I am due and £50 for the delay.  Just the interest factor would be more than double the £50 that they are offering. Thinking to just close this and move on. Is this what you would do?  Opened a FOS case on the 1st of June but haven't heard back yet. 
    • It just been delivered and ive had a live chat with p2g to get some proof of deliverey and they send me a picture of the parcel placed in a gas meter box which they class as a ' 'Safe Place'  and not placed into the hands of the buyer which is either a good thing as the buyer can claim he never received It so i can claim against p2g or a bad thing . Do p2g have coordinators when taking pictures and scanning of parcels ?  I know Royal Mail do ... I'm going to send the buyer a message and see what he says
    • Eight in ten voters support blocking bonuses for polluting water firm bosses INEWS.CO.UK Polling for i exposes level of public anger over sewage dumping  
    • Wow thats incredible. Thank you so much
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Pls help I'm submitting my claim!


leamarie
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6309 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I'm afraid I'm stuck in the dark ages and don't have a scanner! I am sneakily doing this at my desk at work and don't have the letter with me but will be sure to type it up here tomorrow. I'm sure you are right though!

 

Thanks again.

Link to post
Share on other sites

  • Replies 104
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Ok, don't worry. Just type it up when you get the chance. The important bit is the directions to you, the claimant. Its just some of them request different evidance to others, ie, one of my directions was to present specific evidance supporting my claim that the charges are a penalty as opposed to a 'service'. On the other hand, some are simpler. The standard directions, which is what I suspect you may have, justs requests all the evidance and documents you are relying on to be filed and served 14 days prior to the hearing.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

Hi Gary if you are there (or anyone else)

 

This is the letter I received from the court dated 31st October, which I think maybe my directions:

 

Notice of Allocation to the Small Claims Track (Hearing)

 

DISTRICT JUDGE XXXXX has considered the statements of case and allocation questionnaires filed and allocated the claim to the small claims track.

 

The hearing of the claim will take place at 14:00 on the 23rd February 2007 at XXXX County Court and should take no longer than 1 hour.

 

The court must be informed immediately if the case is settled by agreement before the hearing date.

 

Each party shall deliver to every other party and to the court office copies of all documents (including any experts' report) on which he intends to rely at the hearing no later than 14 days before the hearing.

 

The original documents shall be brought to the hearing.

 

Date: 31 October 2006

 

TAKE NOTICE THAT THIS SMALL CLAIM HEARING IS BLOCK LISTED AT 2.00PM WITH OTHER SMALL CLAIMS HEARINGS

 

Cases are listed in accordance with local hearing arrangements determined by the Judiciary and implemented by court staff. Every effort is made to ensure that hearings start either at the time specified or as soon as possible thereafter. However, listing practises or other factors may mean that delay is unavoidable. Furthermore, in some instances a case may be released to another judge, possibly at a different court. Please contact the court for further information on the listing arrangements that may apply to your hearing.

 

It would be great if you could help me clarify if this is infact my directions or just a notice. Also, is it better to sort out my documents and send them off sooner rather than later?

Link to post
Share on other sites

Hi Leamarie,

 

Yes, thats a notice of allocation to the small claims track and your directions. Nothing complicated, its just the standard directions. You've got plenty of time to get it all sorted too. I have'nt got much time at the moment, but I'll come back to your thread later to go through what you need. In the meantime, have a look at the court bundle in the templates - the majority of it is there.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

That's brilliant thanks again!

 

One slight problem though, when I tried to open the Basic Court Bundle, I opened it using Word and its just not working, any suggestions? I have to use the computer at work in my lunch break as I can't access this website on my PC at home.

Link to post
Share on other sites

[quote=leamarie;354144

 

One slight problem though, when I tried to open the Basic Court Bundle, I opened it using Word and its just not working, any suggestions?

 

 

Hi guys, sorry does anyone have any ideas on how I can open this as I am not very good with computers but need to get started on my preperations for court.

 

Thank you :grin:

Link to post
Share on other sites

Hi Leamarie,

 

I can try to send it as an e-mail attachment if you like? If so, PM me your e- mail address.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

At Last! Excellant, well done :)

 

Better get another load of paper in as well, with 3 copies of everything all mine totalled over 300 pages!

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

Hi,

 

No haven't heard a single thing from them since I sent that letter to say 'So you want to settle? So settle.' I haven't even prepared my court bundle yet and as far as I can see everyone who has received payment are ahead of me slightly. They will probably wait until the day before going to court knowing my luck!!!

 

So you have received an offer too? Is it a full and unconditional one? Actually I will go and check out your thread...

 

Leamarie ;)

Link to post
Share on other sites

Hi, as you can see it has conditions ... just struggling to decide what to do to be honest. On the one hand I want the money in my account.. and the conditions arent really going to make any difference to me - on the other I think why should I accept conditons ... if I dont it may add delays and I am not sure I can be bothered waiting anymore, after all it is full settlement. What would you do?

Link to post
Share on other sites

Sorry if I am being a complete doughnut but I can't find your thread! Where is it please? Re. the conditions Gary H and a couple of others held out for a full and unconditional offer and I don't think it took much longer, so it may be worth thinking about.

Link to post
Share on other sites

Hi Leamarie,

 

I'm sure your settlement will come fairly soon. If you can, I'd get your bundle off as soon as you possibily can. You should then find that a settlement follows not long after they receive it. Also, you can try putting a bit more pressure on them with regard to their asking for a delay to settle and then not even contacting you. Here's another letter you can use if you like;

 

Dear Sir/Madam,

 

** weeks have now elapsed since I received your clients allocation questionnaire, which indicated your intention to resolve the matters detailed above by way of negotiation. You did in fact request that the court order a stay for this purpose.

 

To date, you or your client have made no attempt whatsoever to engage in dialogue and my last letter to you of **/**/** has not even been afforded the courtesy of an acknowledgement. As it were you who requested a stay be ordered to negotiate, I must say I find your intransigent attitude both surprising and unacceptable.

 

I am writing on the assumption that your request to the court was made in utmost good faith and with the genuine intention of resolving the matter in hand, rather than merely an attempt to further delay proceedings in this case. I trust that as the representative of a reputable and esteemed organisation, you would not hold the court in such contempt as to abuse the system in the manner to which a false indication such as this would equate.

 

I will therefore assume that your failure to contact me is merely an oversight. As this oversight has now been drawn to your attention, I will again await your proposals for the resolution of this matter and I trust this will come within the next 7 days. Should you not respond positively within this time, I will make representations directly to the judge dealing with this case and request that your conduct be investigated and dealt with accordingly.

 

A copy of this letter has also been sent to the court.

 

Yours faithfully

 

Fingers crossed that should get you a settlement offer. Make sure you send a copy to the court as well.

 

As for conditions, yes I refused them becouse the principle was more important than the money and I just could'nt bere to let them have the last word. Many others have also refused and still got their payouts. Lets face it, Lloyds will not step foot inside a court to defend a claim whether their conditions are accepted or not. As I've always said though, its down to each individual claimant to decide whether or not they want to accept them. Refusing them can lead to a delay and principles are all very well but they don't pay the rent unfortunately! I was also in the fortunate position of having other claims settled just before, so I could afford to hold out for longer. I waited a couple of months for the final settlement, but in most other cases its usually a week or two. Freebird waited an extra week for hers.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

Just posted this in my thread as it could be relevant...

 

Reading back over this post - I have just checked the figures in the settlement offer, they are £40 quid short. It was Gary that suggested checking them (cheers gary) I am going to give SCM a call tomorrow (Monday). I will ask how thay came to that sum as it falls short of the original claim - I have also thought about the conditions and decided not to accept the ones about confidentiality and the one about incuring more charges if I go OD again. Will keep you posted.

Link to post
Share on other sites

Thanks again Gary, yes I am going to try and get the bundle sorted within the next week. Will try this letter first and if I've heard nothing after the 7 days stated in the letter, I will send off the bundle ;)

Link to post
Share on other sites

  • 3 weeks later...

Hi,

Just a quick update to say nothing much has happened. I sent off that letter a couple of weeks ago to say 'its been 3 weeks since I last wrote to you, when you indicated your clents wanted a one month stay to negotiate settlement' etc. Nothing heard back from the bank/solicitors at all! Still trying to sort out my court bundles though, maybe when they receive that it will start the ball rolling. It feels as though I'm being left behind a little at the moment with all the positive outcomes that have been happening over the last few weeks. :-(

Link to post
Share on other sites

Don't worry too much, yours is'nt that far away. Trouble is SC&M are'nt under a great deal of pressure to settle at the moment with the court date that far away. As you say, get your bundle off and it could prompt them to settle earlier. Include an amended version of my ststement of evidance as well if you like - http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/7744-garyh-lloyds-tsb-unconditionally-3.html#post339177

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

  • 5 weeks later...

Hi everyone,

not been here for a while and I'm starting to panic a little now. My court bundle has to be submitted in 4 weeks and I haven't even started, partly due to the fact my computer has been giving me trouble for the last few weeks and now I need a new part for my printer!!!

Just to clarify, have I simply got to print off the court bundle and add in my letters to and from bank, schedule of charges and statement of evidence as kindly supplied to Gary H?

It does sound very simple but I've got a terrible feeling when I start something will go wrong!

:?

Link to post
Share on other sites

ha ha we all have that feeling, as long as you put your documents with the court bundle your ok, there's no need to panic, even though i dont know why i'm saying that i'm due in court a week monday and so far havent had anything from scm, but thats what everyone else says to me

 

Link to post
Share on other sites

Just to clarify, have I simply got to print off the court bundle and add in my letters to and from bank, schedule of charges and statement of evidence as kindly supplied to Gary H?

Yep, thats it Leamarie. Simple as that!;)

 

You've got plenty of time. Don't panic, just do it bit by bit. Make sure its all nicely ordered and indexed, and remember you need to send one bundle to the court, one to SC&M and keep one (including original docs) yourself.

 

You're on the final lap now - you can almost see the finishing line!:)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

Link to post
Share on other sites

Thanks again Gary, just a quickie though... this may sound really stupid but when I include my statements do I include them all or do I include only the ones with charges on them? Also I am claiming for 3 accounts but don't have all the statements for 1 account, I have estimated the sum owed from the statements I do have. Do I need to elaborate on this in my bundle or just submit the statements I have? Basically how likely is it that they are going to check through all my paperwork? One more thing where do I put the Statement of Evidence?

Cheers :confused:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...