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    • What type of finance is it?   HP, PCP, Loan? They want her to ring so they can bully her into making payments she can't afford...unless she can record her calls then IMHO, I'd keep everything in writing. Is £400 SSP her only income? There's no chance they will justify taking half of that.   Lodge a formal complaint with them ASAP, exhaust it, and then you can escalate it sooner rather than later, ruddy sharks!  
    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Welcome finance secured passed to MKRR??


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we have a so called secure loan with welcome finance , we got behind with payments a while ago they hassled us for a while but then just stopped , we had the odd letter we have never had a default even though we havent made a payment for ages, this was a third charge and i still cant believe they managed to get it secured or even bothered as there was no equity in our property , and there definatley isnt now, we have been trying for a few months to sort out some payment arrangement but nobody from welcome was able to talk to us about it as they didnt seem to know much about it???? anyway i recieved a letter this morning from a company called MKRR stating that they were writing with the objective of finding a solution to resolve the debt ? i rang them up to make an arrangement and were told that they now owned the debt, how come i wasnt aware of this??? shouldnt i have been notified?? and also on my credit file welcome have listed this as a morgage and its a secured loan, the bloke at MKRR even said it was a secured loan not a morgage . is it worth me looking into the original agreement to see if its valid or not and could i complain about it being a secured loan when there was no equity in my property when they secured it???

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It may be worth you sending a CCA request and Subject access requestlink3.giflink3.giflink8.gif to have a look a what Welcome have been doing to your account.

CCA should be returned to you within 14 days and Subject access requestlink3.giflink3.giflink8.gif can take up to 40 days. (included in the Subject access requestlink3.giflink8.gif should be all info regarding your account including statements which should tell you the information you require regarding charges etc).

The CCA will cost £ 1 (postal order) send recorded delivery.

The Subject access requestlink3.giflink8.gif will cost £ 10 (postal order) send recorded delivery.

When sending these requests do not signlink3.giflink3.gifyour name just print.

 

Letter templates below.

http://www.consumerforums.com/resour...request-letter

 

http://www.consumerforums.com/resour...est-debt-a-dca

 

Once you recieve your documents post them up on your thread and the more experienced on here will lend a hand.

 

Send to..

Welcome Finance Compliance Services Mere Way Ruddington Nottingham NG11 6NZ

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thanks for that i will do , and thanks for the address as i had no idea where to send anything , i just hope they are more understandable than the ones i recieved from black horse:)

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agree with pwg! good luck :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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If MKRR do truly now own the debt you should have received a Notice of Assignment. Ideally this should have come from the selling company, but it seems generally comes from the purchasing one.

 

You basically want to see that NoA, if it exists. I've been trying to think of the best way to get it. I don't think there is any provision for it to be provided to you under a CCA request. If it has been sold Welcome should respond to your CCA request telling you this and returning your postal order. You could then send the CCA request to MKRR.

 

So I agree, send the CCA and SAR requests to Welcome, and write a letter to MKRR asking them to prove they now own the debt. Tell them you have not received a NoA and want a copy of it.

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what i want to know if welcome have sold this debt to MKRR , how can it still be a secured loan??? MKRR told me they now own the debt so they have obviously bought if from welcome , i also mentioned when i rang MKRR that when we took the loan i couldnt understand how they managed to secure it on the property as 1. we had no equity and 2, we already had a second secured loan and were only able to borrow a certain amount because it was the maximum the morgage company would allow, he said if there was was no equity he couldnt see why they would secure it as it wasnt in their interest as they would not get anything if the house was sold.

i also want to see the original agreement as this was the second agreement for the same loan as they did something to reduce the original payments and we were supposed to sign these obviously but i dont remember doing this , and another thing if this debt has been sold on then the entry by welcome on my credit file by welcome should read settled shouldnt it as i no longer have a debt with them?

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really! ill mention that when i next ring them then, i think i can feel a complaint coming on , is there any valid phone numbers available nowadays for welcome?

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i have checked my credit file and its still under welcome but hasnt been updated since february, also its down as a morgage on my credit file and it isnt it was a secured loan ive contacted experian about this and they are looking into it , i even mentioned to mkrr they said it was a secured loan aswell,

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It's definitley NOT one of Welcomes subsiduaries. When it a debt gets passed to the Lewis Group, that is definitely still with the Cattles group, and TLG share the same systems with Welcome, and it can be passed back and forth. There is no such connection with MKDP, the loan has irrevokably been disposed of, and shows as a zero balance on all Cattles systems. If it is a part of the Cattles group, then it has been completely hidden from everyone I know, including senior management.

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THIS COMPANY IS ONLY 7 MONTHS OLD:D

 

Name & Registered Office:

MKDP LLP

TRADE PRO HOUSE SEEBECK PLACE

KNOWLHILL

MILTON KEYNES

BUCKINGHAMSHIRE

MK5 8FR

Company No. OC349372

 

 

spacer.gifspacer.gifspacer.gifspacer.gif Status: Active

Date of Incorporation: 16/10/2009

 

Country of Origin: United Kingdom

Company Type: Limited Liability Partnership

Nature of Business (SIC(03)):

None Supplied

Accounting Reference Date: 30/06

Last Accounts Made Up To: (NO ACCOUNTS FILED)

Next Accounts Due: 30/03/2011

Last Return Made Up To:

Next Return Due: 13/11/2010

Previous Names: No previous name information has been recorded over the last 20 years. UK Establishment Details There are no UK Establishments associated with this company. Oversea Company Info There are no Oversea Details associated with this company.

System Requirements

 

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It's definitley NOT one of Welcomes subsiduaries. When it a debt gets passed to the Lewis Group, that is definitely still with the Cattles group, and TLG share the same systems with Welcome, and it can be passed back and forth. There is no such connection with MKDP, the loan has irrevokably been disposed of, and shows as a zero balance on all Cattles systems. If it is a part of the Cattles group, then it has been completely hidden from everyone I know, including senior management.

 

MAY I ASK WHAT CONECTION YOU HAVE WITH CATTLES

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