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    • You can be sure that pardoning himself, stopping the other prosecutions and vengeance will be his first priorities if he wins. i dont think he will win, but no surety on that
    • The other cases aren't going to happen before November though, are they? Reporters are saying he can't pardon himself for a state conviction. He would have to lean on the governor of New York state, as I understand it.
    • I am requesting your assistance to how I should go about a serious breach of my privacy that occurred during my stay at one of IHG’s hotel on Ma 2023. Having previously had items taken from my hotel room elsewhere I take the added precaution of using a security camera app on my device whenever I stay in a hotel room. The recordings are date and time stamped and it cannot be adjusted by the end user.   On this particular occasion I discovered evidence from my personal security camera recordings of a spy camera had been placed underneath my door, and can be seen moving along the base of the door for approximately 15 seconds.   The spy camera is in fact marketed as an inspection device of drains primarily but is known to be used in observing spaces difficult to enter. It is a usb endoscopic camera that has a length flexible cable that is semi rigid and can negotiate any obstruction by bending. The operator can be up to 3-4 metres away.   Infuriated as I had previously stayed with them in 2022 for 3 months at £260 per night that they would seek to question my honesty and invade my privacy. I immediately called reception and asked why they would do such a thing and if they had any concerns they were welcome to inspect my room and go through my personal belongings and ask me anything they wanted to. I was sleeping for the best part of my stay and was alone throughout.   I sent the recordings to the receptionist within the hour of finding them and I asked to speak to the manager of the hotel who I was told wasn’t present. I tried to have face to face meetings with him but he instead wrote to me denying the recordings were made at their hotel stating that they didn’t observe anyone in the corridor at the time of the recordings and that they don’t have a metal bar at the interface of the tile and carpet which corresponds to the overlying door. I rejected that statement on the grounds the video doesn’t show a bar but a reflection of light on the tile and you wouldn’t see a person outside my door because the cable is black and runs along the floor. If you don’t look for this you won’t see it. The matter was passed up to the area manager and he also denied the allegation. This is where the matter ends as far as IHG are concerned. Leading a busy work and family life I let the matter go but I found myself back at the same hotel a year later. I booked for  2 nights and was given a room facing the lobby door that led to the lifts. Unfortunately, from the hours of 3am I was woken up by the noise of the door opening and closing but also noticed shadows of a person standing in front of my door. At first I took no notice and put this down to a guest waiting for someone but the person or persons returned several times, standing outside my door for up to several minutes. I called the hotel reception and asked if there was an issue  on my floor and they said they would come up to check. They never said they would check the CCTV and as the incidents continued to happen up to 8am I called them 6 times. Given my past experience I didn’t think they took security as serious a# her establishments and made them observe the Cctv and let me know. The explanation I was given was that they could see residents there but they were heading down to breakfast. The time that I had noticed these feet by door was from 3am and breakfast started at 6.30am. It also didn’t explain why they would stand by my door for anything longer than 10seconds and if they were waiting for someone how likely is it that this scenario is played out 6 times when there was only 12 rooms per floor. Later that morning when I went down for breakfast the manager said he would move me to a room at the end of the corridor and asked me what my plans were for the day, essentially when would I be in the hotel. I stated that for the day I was out. He then said that all his staff were uncomfortable about me being a guest and said that I was not welcome there anymore. I had paid for the two nights but when it came to the end of the day I didn’t feel that I would be able to rest at the hotel given the hostility so I returned the next day to collect my remaining belongings, namely items of clothing, an iPhone charging cable and plug, and toiletries. Checkout was at 2pm and I was at the hotel at 3pm. All my belongings were gone and they couldn’t locate the items.  I plan to report the incident of the spy camera to the police, as well as the theft, and write to the hotel emphasising that this breach of privacy is unacceptable and the hotel's failure to properly investigate and address the issue is deeply concerning. The fact that I requested security checks to ensure my safety in the early hours was reasonable, yet their response to ban from the premises was excessive and even possibly discriminatory as I had revealed to them that I had been a victim of a hate crime given my sexuality. . I am seeking compensation for the infringement of my privacy, the lack of proper investigation, and the being humiliated and made to feel like an undesirable. I will request a full refund of my two-night stay totaling £390. Additionally, I will request compensation for the cost of my previous stay when the infringement occurred, which was £220. I am also considering damages for the infringement of my privacy but at a loss as to what this would equate to. I will close the letter giving them a 14 day timeframe to respond.    Is there anything you feel i need to consider here? Many thanks   
    • oF course, this is all just the start. trump is dragging it out as much as possible hoping to pardon himself, but the barrier the yanks had about admitting that a pres could be such a piece of err work has been broken and there is many more to come. His current criminal charges are extremely unlikely to result in jail time or anything other than fines  - but with some of the other charges - jail is pretty much mandatory - especially for one not only not on a first offense - but with others stacked up
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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halp asap please


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I am so annoyedangry-smiley-030.gif.I was out yesterday and when i got home my brother inlaw told me bt had been on the phone and that i owed them money .BT told him how much,when it had to be paid and so on.I thought they were not aloud to give that info away,am i correct?

 

I have had nothing but problems with bt.I was on a montly bill which they changed to 3 monthly without my knowledge,I had no internet or phone for 2 weeks as the hub was faulty took them over 2 weeks for me to get another.They have sent me 2 letters saying they had made a mistake on my bill and had over charged me.I just want an easy phone contract not all this hassle but i am stuck in contract for another 11 month and they want £299 to cancelspeechless-smiley-040.gif.What can i do?

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If you owe the money, why should they not be allowed to collect it? Check your bill to see what they say is owing. Quarterly billing is preferred by many - if this is the issue, call then and find out why and they might be able to reissue the bill on a monthly basis if their error.

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buzby did i say anything about them not getting any money not sure what your talking about to be honest. Think you need to re read my first post

 

I did, but I'm not clairvoyant. BT send you bills to tell you you owe them money, as you are a customer of theirs, it is reasonablew to assume that as a customer if they call and say you owe them, there will be money outstanding.

 

Neither have you explained how they have out your details or to whom, and finally, you cannot 'get out of your contract' for the reasons you state.

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your ever so helpful....i did not owe them money they made errors on my bill then cut me off saying i owed them money when i did not.They phoned my house when i was not in and spoke to my brother inlaw telling him i owed money,how much,when it had to be paid and so on. They are supposed to speak to the account holder only and go through security questions before they go into details about my account.So yes i do believe i have grounds to end the contract .

and by the way they did reconnect my phone line as i DID NOT OWE THEM ANYTHING..

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So yes i do believe i have grounds to end the contract

The grounds for termination are in the contract, so you cannot arbitrarily decide that you'll terminate simply 'because they did something wrong'. By all means, you can ask - but if they do not agree, you're not much further forward.

 

There's not much point beating yourself up over this - since you were not party to the call you cannot for certain say what transpired, BT could have asked 'are oyu the bill payer' amd if your brother agreed, they did nothing wrong. This isn't a defence of them, I left due to their apalling CS - but you cannot invent reasons to leave, and expect them to work.

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They have to ask security questions before they disclose anything at all.They have have broken their terms and conditions by giving out personal information (which by the way they have admitted and said sorry) a company is not allowed to give personal info to others without the account holders say so.I am not staying with a company i cannot trust.And as for inventing reasons i have a list as long as my arm for reasons which i explained in my first post...

buzby i really do not need your unhelpful advice.I will be speaking to CAB on monday and any other company that will listen to get advice.

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You talk about their 'terms and conditions' - have you read them, or are you making them up in your mind?

 

They may have admitted to an error and apologised, sure - but nothing to do with their T&C. If there was any breach, it would be against the Data Protection Act. So to progress this, you complain to the ICO under the data protection provisions, not faff around with CAB, who whilst well-meaning, are a waste of space.

 

I don't trust BT either, but this does not provide you with a right to terminate - and the only entity who agree to this will be the company you dislike so much.

 

This forum is not a place to get support for unreasonable and flawed action plans. The fact you view it as 'unhelpful' means you're not getting the answers YOU want to hear. A shame, but you''re not going to get the result you seek simply by requesting it - as if you want out from your contract, you serve your notice and leave, paying any agreed additional redemption fees.

 

There's no 'free pass' unless they agree to provide it. It's called a 'waiver'. If you think CAB or Trading Standards will do anything for you (other than making soothing noises and tut-tutting at your side of the story) they'll not be minded to do much else.

 

But I'm prepared to be surprised, as you'll be the first I've heard of, if they do. Let us know how you get on.

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yes well get off your high horse.I only asked a question which began with "what can i do" and i also think if your were paying for a service which half the time you are not getting you would want to run a mile too.

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:-| Hi all

Sadly reading the to's & fro's, when day turns to night and back to day time, the only people that can sought this particular item out is :-

1. nicolefrenzy

2. BT

I do not think there is positive advice that can be tendered to suit both parties. :|

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:-| Hi all

Sadly reading the to's & fro's, when day turns to night and back to day time, the only people that can sought this particular item out is :-

1. nicolefrenzy

2. BT

I do not think there is positive advice that can be tendered to suit both parties. :|

OK but I'll give it a go with my usual advice :p

 

Follow BT's complain procedure and keep everything in writing.

 

Write to :-

Customer Service Manager

BT Customer Correspondence Centre

Providence Row

Durham

DH98 1BT.

 

In your letter, include your full name, address, BT phone number and BT account number.

 

Tell them exactly what they've done wrong, Explain it is a breach of the Date Protection act and also their own privacy policy as set out in their code of practice, tell them that this breach of privacy has left you with no trust in BT and you want them to allow you to end your contract without penalty. Ask them to give you a DEADLOCK letter if they will not comply 100% with this request.

 

Keep us informed ;)

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If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

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Agree Locutus-well said.

 

If there are Contractual breaches then they need to be spelled out.

Their breach of Data Protection and Privacy,could very well be argued as a breach of duty of care,I assume in their actions here they would also be in breach of regulatory codes of practice.

 

Question is-is it reasonable to expect you to be able to maintain fair relationship and continue with your contract ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Tell them exactly what they've done wrong, Explain it is a breach of the Date Protection act and also their own privacy policy as set out in their code of practice, tell them that this breach of privacy has left you with no trust in BT and you want them to allow you to end your contract without penalty. Ask them to give you a DEADLOCK letter if they will not comply 100% with this request.

 

Keep us informed ;)

 

Data protection related disputes are outside of the remit of the arbitration schemes, they cover disputes about bills and communications services, i.e line faults, lack of coverage, no service etc.

 

Maybe we should have a sticky which sets out what Otelo and CISAS do, along with links to their websites and contact details for the purpose of clarity.

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A Deadlock letter is a useful thing to have tho, reguardless of if you use it for an ADR.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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Update and massive result

 

Bt sent me a letter regarding my telephone complaint saying to ring them to discuss my complaint,spoke to a lovely lady who went through my complaint and within 2 mins said i could cancel my contract with no charges or nothing to pay.Have asked for a letter confirming this but what a result didnt expect them to let me out of the contract so thank you guys for all your help and buzby:p

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