Nasha

[Nasha]

Hi All,

Thought I would start my own thread on here.

I am writing up my Prelim letter this evening, and will hopefully get it sent out recorded delviery in the post tomorrow or Friday at the latest.

 

Total charges are £165.00, small change to Lloyds!!

 

Wish me luck.

[dogs_nutz1]

Best of luck with your claim, lloyds do seem to drag their heels but keep snapping away and i'm sure they will give in. Especially given the amount of your claim.

[Nasha]

Many thanks.

I will keep you updated.

[Nasha]

Letter received on 26/08/06, from Andrew Palmer "Customer Service Advisor"

Aknowlegement of my complaint, sent me the "How to voice your concerns" leafet, and told me that somebody should be able to respond to my complaint within two weeks.

[Mindzai]

Stick to your original 14 days, don't wait for them to reply if they can't be bothered to do it in time.

 

Good luck.

[Nasha]

I will thanks.

[Nasha]

Its been a mad week in the office, so I am bit late with this one. apologies.

 

Letter received back from Ms Musarat Siddique dated 07 September 2006 (Just within my 14 day prelim deadline)

 

Letter basically says how sorry they are to hear that I am upset, charges are fair etc etc. The usual crap.

 

To make matters worse, after all Lloyds have said about putting customers fist etc, the letter was not signed by Ms Musarat Siddique, it was PP'd by somebody else!!

 

Whilst this is only a small thing, it just goes to show that the response must simply be some computer gernerated jargon, and that my complaint is not being treated on an indvidual basis.

 

Oh Well...thats Lloyd's Choice!

 

Its now my choice to send an LBA by recorded delivery tomorrow.

 

Will keep you posted.

[Harry the hamster]

Hi nasha

im at the same stage as you and sending my LBA tomoro!! My amount comes to £739 which in the grand scale of things is not much so you would think they would just give it back to shut me up????????!!!!!!!!!!!

[Nasha]

You would think so yes, I guess Lloyds are assesing each case on its own merit.

 

For a my sum of £165.00 I would pay out immediatley and be done with it.

 

For a sum like yours, they could have a different approach, maybe they think makes economical sense to give you a fight all the way to court room??

 

At the end of the day that all irrelevant, as the charges are unlawful, hence why we are all claiming them back.

[Harry the hamster]

IM stuck with the the LBA and dont know what to put in the part where the xxxxxx are!!!!!

"I calculate that you have taken £739.00 plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX.

 

[Nasha]

The "XXX" you are refeering to relate to interest that relate back to charges.

 

Its completley up to you if you want to re-claim any interest. I have opted against it as it came to very little when I worked it out.

 

So if you decide against claiming back interest on the charges then the second set of "XXX"'s is where you put your total claim.

[Harry the hamster]

I thought it was something like that! so how do i work out the interest? Sorry for the 20 questions but i is totally confused and just want to make sure ive got it right

[Nasha]

Go to the libary, and use the interest calcluation spreadsheet. It explains more there....

 

 

PS: You not got your own thread??

[Nasha]

Finally getting my LBA sent by recorded delivery today.

 

Had an unforseen delay in getting this sorted. But things are back to normal now, here we go.

 

Deadline for LBA is October 18.

[thourb]

Good luck Nasha! I would start preparing your particulars for moneyclaim if I were you, so you can put it through on the 14th day.. Bog standard response will be forthcoming methinks.

 

Damn heel dragging Lloyds!

[Nasha]

Response received from Lloyds TSB on 14 October 2006.

 

They simply put that have nothing further to add to there previous responses and will not enter into any further corrospondence regarding my claim.

 

Thats there choice and there entilted to it, my choice is to go to court.

[Nasha]

Work has took its toll over the past few months, however I am now ready to pick up this issue.

 

A fresh prelim letter is going to Llloys tomorrow.

 

£375.00 in charges.

[nicsussex]

Personally I would go straight for LBA - keep us posted

[BARTY]

Personally I would go straight for LBA - keep us posted

Totally agree with Nicsussux.

Good luck!

Barty:)

[Nasha]

Response received yesterday from Lloyds with the usual speil of how the charges are fair etc, and that they cannot cancel them.

 

LBA being sent out over the weekend.