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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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G White / Roxburghe / HFO Capital


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Hello All, I received a letter from the infamous (Apparantly) Graham White obo Roxburghe acting on behalf of HFO Capital demanding £400 odd pounds, is it worth ringing them asking what it is for, shall I ignore it or don't know. Never heard of HFO Capital - some advice would be great and much appreciated. Thank you:)

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Hi

 

Never call a DCA. They will lie to you and insult you. You will have no audit trail of what was agreed and they may be able to get you to agree to things you don't want to.

 

If they call you never answer. Ignore all their letters unless you get a CCJ summons or an SD.

 

Have a look for some other HFO threads on here. They seem to be a very stupid mob.

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You've not got an old Mobile debt, have you ?

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Thanks for the replies. I do have an old 3 Mobile debt but have agreed a payment plan with Mackenzie Hall/Lowell/Red so it can't be that. My question is should i call them and ask them, but can of worms springs to mind or write to them asking them. Thanks again

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Hello All, I received a letter from the infamous (Apparantly) Graham White obo Roxburghe acting on behalf of HFO Capital demanding £400 odd pounds, is it worth ringing them asking what it is for, shall I ignore it or don't know. Never heard of HFO Capital - some advice would be great and much appreciated. Thank you:)

 

 

do NOT RING THEM UNDER ANY CIRCUMSTANCES how old is the mobile phone debt....HFO CAPITAL cannot take you to court....they are the bottom of the **** barrel you wont find a worse one than this lot DO NOT RING THEM just sit back and explain on here what you think its for the date it ceased or you ceased contract with the phone etc...

patrickq1

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Ignore until they send something more threatening. Me and a few others are viewed to be experts on HFO Capital and I can tell you they have dumped a crapload of debts onto Roxburghe (a sister company) to chase debts they know they have no chance of taking to court.

 

Many of the debts I have seen taken to court have been via HFO Capital/HFO Services under the stewardship of Turnbull Rutherford Solicitors (who I am in a court case with currently).

 

Ignore until it gets more serious is my advice.

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