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Moose v Egg


moose53
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Sorry if the length of this thread isn't proportional to the stage my claim is at, but posting each and every detail is my way of staying organised.

 

I'm about to write to Jenny to remind her the 40 days start from the day Egg received my S.A.R, and not from the date of her letter. She hasn't responded to my request for info (see above post) on the weird transaction on my final statement - does anybody know what I can quote from the banking code with this one? It's the second time they've failed to give me the information.

 

Thanks to all.

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Hi all, hi Jenny!

 

Well I wrote to CapQuest to ask them if I should be taking them or Egg to court, and also to say I'll sue for harassment if they call again. Got a reply today ignoring everything I asked and just saying the account is on hold for 3 weeks, hehe.

 

Egg still haven't replied concerning the weird account transaction, and still no statements of course (4 weeks to go).

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