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We have had to move out of our property for approximately 6 weeks while repairs are carried out following a leak.

 

We were booked into a hotel and moved in on 4th January. The booking for 6 people and two dogs was made on 5th November - 2 months before we moved in. The insurers (Aviva) are now saying that the costs involved are too high and they want us to move again. Moving 6 weeks worth of belongings (clothes, computers, printers etc) for 6 people and 2 dogs was no mean feat and the thought of doing it all again is making me feel ill.

 

We have a letter telling us that we are booked in for 42 nights. How can they just change their minds?

 

I have been fighting this claim for so long now and have had so many problems getting it sorted. I can't believe that they now want to put further stress upon us.

 

We are settled here now and do not want the hassle of moving again. What can we do?

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