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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help with Welcome Finance


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That's the spirit! I have every faith in your business woman capabilities :D

 

 

Thanks hun x

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

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:oops:

 

cab

 

 

You can look all coy :p This is ALL your fault :p

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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is she still on

 

cab

 

I wasnt I went to bed LOL

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Yes but she's having a little wobble :( I'm sure she'll be just fine, it's been a long day :)

 

I wasnt I wobbled off to bed - hopefully my trip to court will stop the wobble :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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AHH "BLESS"

 

stock-photo-kiss-lipstick-print--1.jpg

 

just for you wobble petal. get well soon

 

:lol:

 

cab

 

EEEWWWWW CAB no tongues please im a married woman dontcha know :shock::shock::shock::p:p:D:D

 

Thanks hun xx

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Went to the court.....what a waste of time....computer systems being redone today so they couldnt help :mad:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Well isn't that just poo! :mad:

Never mind, give them a call on monday and try and have a chill for the weekend :)

 

Im having such a wonderful day the jobcentre has messed up and not paid hubbys jsa then the court couldnt help either :mad: God help anyone that crosses my path today :D:p

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Im having such a wonderful day the jobcentre has messed up and not paid hubbys jsa then the court couldnt help either :mad: God help anyone that crosses my path today :D:p

Bloody typical! It never rains it pours!

Ring them up and demand they get you an emergency giro payment :mad:

You need to move, sounds like you live somewhere where all government offices are useless!!!

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Blasted them at 9.15am this morn :lol: just rang back as the girl said it would be in bank by 12.....12.02 it wasnt so they just got blasted again :lol: apparently it HAS to be issued by 5pm its been passed to financial who have passed it to processing :rolleyes: Who apparently dont have a direct line they communicate purely by email :rolleyes: Gota luv it :lol: As for moving if we could afford it at the moment we would be gone they just seem to be moving in more and more **** makes me furiousssss :lol:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Blasted them at 9.15am this morn :lol: just rang back as the girl said it would be in bank by 12.....12.02 it wasnt so they just got blasted again :lol: apparently it HAS to be issued by 5pm its been passed to financial who have passed it to processing :rolleyes: Who apparently dont have a direct line they communicate purely by email :rolleyes: Gota luv it :lol: As for moving if we could afford it at the moment we would be gone they just seem to be moving in more and more **** makes me furiousssss :lol:

You just couldn't write it could you?? :confused:

Anyway I gotta go, training to be a breastfeeding counsellor! If my legal career fails at least I'll have a back up :p

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Have fun my bezzie mate is doing the exact same :lol: Catch you later x

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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WELCOME - YOU HAVE BEEN SERVED!!!!

 

Posted : 4th May 2010

Classed as served: 6th May

Arrived with me: 7th May :lol:

 

 

I have my sealed copy and notice of issue of specified amount.....

 

Response needed by 20th May where they can

 

*Pay the total claim

*File acknowledgement of service

*Dispute the whole claim

*Admint all the money is owed

*Admit only part of the claim is owed

*Not reply at all

 

:D

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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WELCOME - YOU HAVE BEEN SERVED!!!!

 

Posted : 4th May 2010

Classed as served: 6th May

Arrived with me: 7th May :lol:

 

 

I have my sealed copy and notice of issue of specified amount.....

 

Response needed by 20th May where they can

 

*Pay the total claim

*File acknowledgement of service

*Dispute the whole claim

*Admint all the money is owed

*Admit only part of the claim is owed

*Not reply at all

 

:D

That's brilliant mate!!! So you get the chance of getting judgement by default! I'm so chuffed for you, hope you've stopped wobbling now??! :D

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That's brilliant mate!!! So you get the chance of getting judgement by default! I'm so chuffed for you, hope you've stopped wobbling now??! :D

 

 

The wobble is well and truely over, I think they will 'defend' so time to work out skeleton arguement ish ......

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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The wobble is well and truely over, I think they will 'defend' so time to work out skeleton arguement ish ......

I'm not so sure ;)

They're gonna weigh up the case and assess the risks of losing. If they think there's any chance they might lose they will do everything they can to avoid going to court and being "judged", including not replying and losing by default!

 

I suspect the only time they will seriously defend and see it through would be when they think they've got a cast iron case, like if somebody mistakenly files a return of goods claim instead of a consumer credit at claim :p

 

I mean look at what happened when all this started with the bank charges. How many times did the banks pull out or settle 'on the court steps'???

 

It's all puff n bluster, they'll do everything they can to get you to drop this before eventually folding at the last minute ;)

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I'm not so sure ;)

They're gonna weigh up the case and assess the risks of losing. If they think there's any chance they might lose they will do everything they can to avoid going to court and being "judged", including not replying and losing by default!

 

I suspect the only time they will seriously defend and see it through would be when they think they've got a cast iron case, like if somebody mistakenly files a return of goods claim instead of a consumer credit at claim :p

 

I mean look at what happened when all this started with the bank charges. How many times did the banks pull out or settle 'on the court steps'???

 

It's all puff n bluster, they'll do everything they can to get you to drop this before eventually folding at the last minute ;)

 

I do agree but if its last minute I need to be prepared just in case ;)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Quite definitely! Always be prepared :D I'm sure you'll find it a lot easier now you've got something real to work towards :)

 

Lets hope so!! Info for business venture came through today so thats tonights mission however tomorrow is welcome thrashing day and night ;) Prepare to be bombarded with PMs lolol I cant believe my favourites disappeared :evil: If you come across anything helpful for skeleton please pass it this direction ill be going back over our threads for all the links we have posted anyway :D:rolleyes:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Lets hope so!! Info for business venture came through today so thats tonights mission however tomorrow is welcome thrashing day and night ;) Prepare to be bombarded with PMs lolol I cant believe my favourites disappeared :evil: If you come across anything helpful for skeleton please pass it this direction ill be going back over our threads for all the links we have posted anyway :D:rolleyes:

Did I ever send you this??

LIPs

It's got loads of useful info on being a LiP as well as an excellent bit on skeleton arguments :)

The skeleton is more for your use than anything, it's basically a simple list of all the main bits so you can reel off your case in a nutshell.

 

Have a look around to see what others have done:

site:consumeractiongroup.co.uk skeleton argument - Google Search

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Did I ever send you this??

LIPs

It's got loads of useful info on being a LiP as well as an excellent bit on skeleton arguments :)

The skeleton is more for your use than anything, it's basically a simple list of all the main bits so you can reel off your case in a nutshell.

 

Have a look around to see what others have done:

site:consumeractiongroup.co.uk skeleton argument - Google Search

 

 

Thanks tons hun :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Had a letter from DVLA today someone has applied for the logbook.....

 

Options

 

if still have the car/is stolen contact them

 

if vehicle is sold or there is a dispute over ownership refer to notes overleaf

 

notes overleaf

even if you contact us there may be circumstances where we will issue a registration certificate to the applicant. the vehicle register holds the details of those responsible for the use of vehicles on public roads i.e 'vehicle keepers'. Keepers are those whom we hold responsible for licensing vehicles and normally possess them.

 

Bye Bye Car

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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