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    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Pounds Til Payday Help please!!!!


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I know the feeling. This has been going on since the 15th October. I think he is a stubborn man who just wants to upset people. I do quite enjoy sending him my emailed replies as I get a chance to think about what I am saying!!!!

 

Just want the whole sorry mess to be over. I will NEVER NEVER NEVER again take out a payday loan it just isn't worth it!!!

 

Try not to stress too much Looby Lou there is (I hope) going to be a lovely light at the end of this blimmin dark tunnel x :)

 

Once the phone calls stop my stress will be gone.....i am hoping that my emails yesterday in which i copied FOS, PTP customer relations team and my account manager will stop them.

 

You're 2 weeks further than me, mine defaulted last week.

 

You should only have another week left before it gets passed to Clarity :)

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I think I will have a party when that happens:D. I am about to lodge a formal complaint with their head office in Malta about their staff's behaviou, but actually going to ask my father in law to write it for me in Maltese as well as English!!!! Think I will lodge complaint with FOS too just for good measure ;)

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I have now emailed their customer relations team detailing my complaint to them, had a automated response sayying its being looked into.

 

My dear friend Gavin hasnt responded to his email either, I am assuming he is too busy trying to scare people with his pathetic telephone manner!

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Ahhh my relationship with Gavin has come to an end :Cry: The customer relations team have emailed today stating that we have been appointed a new account manager who will only be contacting me via email and I should he from he soon.................. RESULT:D

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Ahhh my relationship with Gavin has come to an end :Cry: The customer relations team have emailed today stating that we have been appointed a new account manager who will only be contacting me via email and I should he from he soon.................. RESULT:D

 

You may get Steven Clarke lol who i must say has been quiet for a few days....not even an email :)

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Hi all me again!!!!

 

Can I CCA these people and if so how do I go about it if anyone can point me to a template/draft letter I would be ever so grateful :).

 

Have been having more silly emails from them and they will not accept a payment plan and my account is being passed to their "external collection agencies". About time too!!!!!

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Hi

This is one someone kindly gave me a while back.

RECORDED DELIVERY

Dear Sir/Madam

 

This letter is a formal request pursuant to s.77 of the Consumer Credit Act 1974. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77 will apply.

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

You should also note that I will only discuss this matter in writing and should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you or any of your associates.

There is only an implied license under English Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

I look forward to hearing from you.

Yours faithfully

I would be tempted to wait and send it to the DCA when they get in contact.

 

Rob

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I have been experiencing similar problems. I initially took out a loan back in April to cover costs after having to put down a deposit to rent a new flat. However, since then I have gotten myself further and further into debt with them as their charges are ridiculous, hence me taking out larger amounts each month to cover these debts. It is making me quite ill with the stress. I have just had a wake up call today and cancelled my direct debits. I have sent an email to them saying I propose to pay £50 per month on payday to them each month. I have been getting behind with my rental payments because they take my money on payday but I have to wait to re-loan to cover my rent! It's a viscious circle and I have to get myself out of it....What a [problem]!

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I have been experiencing similar problems. I initially took out a loan back in April to cover costs after having to put down a deposit to rent a new flat. However, since then I have gotten myself further and further into debt with them as their charges are ridiculous, hence me taking out larger amounts each month to cover these debts. It is making me quite ill with the stress. I have just had a wake up call today and cancelled my direct debits. I have sent an email to them saying I propose to pay £50 per month on payday to them each month. I have been getting behind with my rental payments because they take my money on payday but I have to wait to re-loan to cover my rent! It's a viscious circle and I have to get myself out of it....What a [problem]!

 

This is the trap everyone falls into - i was so scared about cancelling my DD but now i feel relieved. When my wage goes in it's mine and i'm not paying them £89 interest every month for the pleasure of loaning £300. I can repay the debt to them in installments i can afford and be rid of the "vultures"!

 

Only thing i found stressful was the phone calls especially the ones at work. I emailed them and advised them that i will not accept phone calls and to correspond only in writing / email. I haven't heard from them since 04 November since i put in my complaint. I am now just playing the waiting game until mine is passed to clarity.

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Don't know if anyone else has had the advertising email from QuickQuid (another payday loan company) but its offering up to £3000 as a prize for referring friends.... as if I would do that and let my friends fall into the terrible trap this time of year. - they would still be paying off loans NEXT Xmas!

 

These companies really need regulating and registering with some authority which has teeth to stop them charging left right and centre if a problem occurs.

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  • 2 weeks later...
We have briefly explained our reasons but he and I quote says "I won't be

giving out any bank details until you clearly state why you can't pay in full

and secondly what you would offer as a payment"

 

I have already given him a detailed list of our proposed payments :confused: can the man not read????

 

Hi I have bank details if you want them. I cancelled my direct debit but got their bank details from the website first. I emailed them and said I do not want any telephone calls, got the normal emails saying it will be referred to Account Manager and they would phone sent another email saying it was my legal right to only deal with them through email and written correspondence, and i would be paying them so much through their bank details until i had heard from them to set an arrangement up. The due date is not until the 28th today i had an email from them with a default for £59 charge. I have just emailed them back and explained that I will be keeping a copy of this to prove the charge is unfair as it is only the 26th. I am awaiting their reply.

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