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BT Broadband - any way to cancel?


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I renewed by BT Broadband contract in August but have been experiencing very slow connection and throughput recently. I've spoken to BT tech support and they have been unable to resolve the issue and basically said tough. As I'm in a Virgin Media area, I'd like to cancel my BT broadband and move over to Virgin but BT are saying that I can't cancel until next August. Is there any way I can get out of the contract with BT on the basis that the service they are providing isn't up to scratch?

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Check out this thread:

 

http://www.consumeractiongroup.co.uk/forum/broadband-other-internet-issues/218683-t-mobile-internet-issues.html

 

Although it relates to mobile broadband rather than landline I think that some of the points Bookworm makes regarding the Sale of Goods Act and the UTCCRs could be relevant.

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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