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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tenant car clamping on private property.


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Clamping consent is different from 'invoice' signage.

Exactly right. They are two different torts. Clamping is Tresspass. Invoice and signage is Contract.

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Is the parking area concerned shared between several properties, or just your own?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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We need to absolutely clarify that the land is rented.

 

If this is a HMO of any description, then the land may be a communal area.

 

This would seem, reading between the lines, to be the case, as I cant see why a landlord would hire a clamping firm otherwise - it would be like hiring a firm to protect my driveway.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Exactly right. They are two different torts. Clamping is Tresspass. Invoice and signage is Contract.

 

Indeed, and you can't tresspass on land you rent.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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It is HMO; the parking area is supposed to be for all the tenants as part of their tenancy. But I'm not sure why the landlord employed the clampers either, except that we had problems with neighbours abusing the parking spaces. Nobody, as far as I know, asked for the clamping scheme.

I'm worried enough about the clampers to let my landlord know that I'm "opting" out of the clamping scheme. As I said in a previous post, I wasn't concerned until the firm hired by the landlord clamped all the cars belonging to tenants. It doesn't bode well and it's made me feel victimised by the clampers and the landlord.

Thanks for all the advice everyone.

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Right - as its an HMO, the OP isnt "renting" this land - it is communal land, which they have use of but do not rent.

 

The specifics of this will be contained within the tenancy agreement (for the use of the land, not the clamping).

 

Will the landlord not simply provide you with a permit or similar?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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The usual terms are 'exclusive use of land to park" or "every property has the right of a space".

 

Permits don't come into it. Practically it's easier to display one, but then you forget and they clamp, which would be a breach of the lease.

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Al27. You cant see it would be a breach of the lease on the information we have been given.

 

I would expect to see those terms in a non-HMO tenancy, not an HMO with communal areas including parking.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Hi all, look all companys start small, as mine did, at home but as it has grown it has moved, yes i still live at my previous address. I have nothing to hide, as the company has grown as we do the enforcement process correctly and legally, of course some of you feel unhappy but the signage is clear, the fees are deemed reasonable, all of this has been decided by many judges in case law over many years. Simple solution read and obey the signs. Oh and yes our operatives are SIA VI lisenced, we have insurance, and valid ICO etc etc,

 

All I can say is, if you ever clamped my car, I would have no problem cutting it off and scrapping it. You just get away with as much as you can!

 

TFT

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

eCar Insurance overpayment - £325

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Al27. You cant see it would be a breach of the lease on the information we have been given.

 

I would expect to see those terms in a non-HMO tenancy, not an HMO with communal areas including parking.

 

True, but I'd be surprised if future parking management clauses were specifically part of the lease.

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Future parking management clauses dont NEED to be part of the lease.

 

My point is that unless the lease SPECIFICALLY STATES that the parking area is RENTED, then the landlord is entitled to hire this company to perform this "policing".

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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It's conjecture without seeing the terms.

 

Hiring a company is not necessarily the issue - it's being clamped for not displaying a permit if the lease gives you a right to park which is usually the practical problem.

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PNG - thats ridiculous....but confused, who are you in relation to this as you havent posted on this thread yet?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Eh?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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No - I mean its ridiculous for the clamper to damage the car :)

 

I'm still confused by who png19 is!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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  • 1 month later...

I am a property owner in an estate in which the management company has employed PCS. I have read through these threads and others on the site and am after advice as my partner was recently clamped outside our house while she was visiting our tenants.

 

We were issued with two permits, and have two allocated parking bays so the prmits were in essence for visitors. We agreed to give both permits to our tenants (as there were 4 of them) on the understanding that if we needed to visit we would pop into the house to collect a permit to display in our car.

 

On the day my partner was clamped she was in the house with the tenants getting the permit! A neighbour even told the clamper where she was but he continued to issue the ticket and fit the clamp. The neighbour called on the house, my partner came out remonstrated with the clamper to no avail and the result was she had to call their premium rate number, pay for the ticket, release fee and even a £5 card handling fee.

 

We have since appealed on the basis that we pay a management fee for the use of the parking area and upkeep of the communal areas to the management company that was set up when our house was built. We also explained the circumstances of the clamping etc. Today we have received their automated response rejecting our appeal and I then started to look online for advice and to start a claim through the small claims court.

 

Having read the various posts on the site I have realised that my attempt to take legal recourse is unlikely to yield a refund from PCS if the court rules in my favour so I thought that I would add a post to see if anyone could offer some advise in regards to next steps.

 

I will be calling the management company tomorrow to discuss with them and as an owner of a property on the estate feel quite agreived that PCS were contracted with in the first place. Can anyone offer some guidance on possible next steps?

 

I have seen lots of suggestions of making a joint claim against the land owner (management company) and PCs, but cannot find any suggestions of sucess in this - has anyone been sucessful in getting money back from the land owners?

 

Before I take further action any advice would be hugely appriciated.

 

Best wishes

 

Leon

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What does your agreement say Can the management act arbitrarily or must they obtain a consensus from the property owners (you)before employing such a company. Who appointed them & more to the point who appointed the management company

 

Who owns the land is it you & your fellow home owners if not who

 

Remember the MC owns nothing & if it's you who own it then they are in deep doo doo

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What does your agreement say Can the management act arbitrarily or must they obtain a consensus from the property owners (you)before employing such a company. Who appointed them & more to the point who appointed the management company

 

Who owns the land is it you & your fellow home owners if not who

 

Remember the MC owns nothing & if it's you who own it then they are in deep doo doo

Have a read of the appendix in the clamping guide.

 

As JC says you need to check your contract very carefully.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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