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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Oyster card - Monthly or pay as you go


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Hi,

 

I'll be living in zone 1 but working in zone 3, travelling to work 5 days a week. The annoying thing is that the nearest tube stop to my place of work is JUST INSIDE zone 3.

 

Just wondering which is cheaper: to buy a monthly oyster card (zones 1-3) or a pay as you go oyster card? And is there any way I could get around having to pay to go to zone 3?

 

cheers,

 

sabatier

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It depends on:

A) would you use the Oyster card at weekends

B) how much annual leave you have

C) do you travel inside or outside of peak hours

 

For me (Living in Zone 1- working in Zone 5) it was not worth me getting a monthly so I just top-up as needed.

 

The only other suggestion is to get out the A-Z and see how far the nearest zone 2 station is and walk the rest.

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I would probably use it at weekends too, but just within zone 1. I only intend to work in London for a year; any holidays I take will be spent abroad. I'll be travelling between 8 and 9 in the morning, and between 6 and 7 in the evening.

 

I was thinking of getting out at the last stop within zone 2. But say I wanted to go home from the stop just inside zone 3, would my card work if I had only paid for zones 1-2?

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I doubt anyone can answer this without doing some math.

 

If I were you id put the info into Excel and see what the result is, I did this with my train ticket to london, involving Zone 1-2 and after taking into account, days off, hols, sickness, etc I decided against buying a train season ticket and would buy one on the day, as it turned out I was made redundant and this decision saved me money, due to the fact that at about 9 months, annual season tickets for trains have no cash value.

 

The tube rules can be quite complex though, the off-peak and the new 'missing zone 1' pink oyster readers added to the complexity even further, hence using Excel. I had a quick peek at monthly oysters and they seem pricey to me, a standard PAYG trip and return a day works out cheaper but this changes if you use it lots at weekends.

 

Andy

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If you have an Oystercard for Zone 1 you can use it on the busses ANYWHERE in London, regardless of the zone the bus travels through, this is the same for a weekly as for a monthly.

 

I would go for monthly as you are less likely to be charged for 'unfinished' journeys if you had a pay as you go - plus with a monthly there are quite often discounts for theatres and things.

 

I am lucky enough to get a free travel card which saves me about £160 a month from where I live (Zone 5).

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