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    • Good evening. Hoping to keep this short and concise. Any help really appreciated! Sent originated from council tax in 2019.  I moved address for a new career 240miles away in December 2019 and have lived here ever since.  A distant friend resides at previous address.  A CCJ was filed regarding this debt in January 2020 but no correspondence was received my end or at the old address.  Move forward to this year; early April I learn of a letter received from Bailiff - Notice of Enforcement dated 13/03. Stated I had ten days to settle a payment/payment plan or £75 will be added after ten days from 13/03 and bailiff instructed to visit.  Obviously I was unaware of this letter till well after the time period passed. Attempted to contact Dukes via email but zero response. Asked for breathing space in order to check the original debt with the respective council (I wasn’t awarded a week of Housing despite being on UC for a short period due to a contract date given by the old employer).  29/04 a note was left at the old address stating a bailiff had visited. New balance £310 more than original outstanding.  I’ve since contacted both the council and the bailiff agent to state I’m more than happy to settle the original debt over a payment plan but at this stage they will not remove the fees despite all correspondence not being sent to me and obviously me only seeing them much later than one would have expected.  Tried live chat today with the company and firstly was told the fees will remain because I spoke to the enforcement agent - I have never spoken to him/her.  secondly told the fees would remain because “I tried to use their web chat service to complete an income form” - I have zero recollection of doing this and I also wonder if it’s another tactic? any help on where I stand with the fees added would be incredible. Thank you
    • the evidence you have from Mercedes is perfect. simply write to both the finance company and the dealership that sold you the car, stating under the consumer rights Act 2015 should a fault appear outside of 6mts, it's for the consumer to prove the fault was present at time of sale. Please find enclosed a copy of said report from Mercedes at XXXX stating quite clearly that the windscreen was replaced on Date , some xxx months/years BEFORE my purchase on DATE. there is a bill to pay of XXX to XXX , i expect you to sort this out between yourselves , i am not liable for this. something upon those lines anyway.  
    • Not really. I just wrote it based upon my credit file data with screenshots and stuff.  Also referring to multiple data points. You need to read before sending or writing it.    I have plenty of experience in this stuff so takes me half hour to write something like this. For you itll take an afternoon probably. An additional day with it on your CRA wont cause a problem.     Reference Material; ICO Credit File Guide - https://ico.org.uk/media/your-data-matters/documents/1282/credit-explained-dp- guidance.pdf ICO Main Page For Credit - https://ico.org.uk/for-the-public/credit/ CMF Limitation Act 1980 - https://www.checkmyfile.com/articles/the-limitation-act-1980-and-debt-time-limits.htm Gov Limitations Act 1980 - https://www.legislation.gov.uk/ukpga/1980/58/2023-11-18 (Latest Version) Transunion 6 Years - https://www.transunion.co.uk/consumer/credit-report-help/how-long-does-information-stay-on-my-credit-report-for Equifax 6 Years - https://help.equifax.co.uk/EquifaxOnlineHelp/s/article/Howlongdoesadefaultedorsettledaccountstayinmyreport Experian 6 Years - https://www.experian.co.uk/consumer/guides/defaults.html#:~:text=A default will stay on,you still%20owe%20them%20money
    • Thanks fkofilee , by any chance is there a templete for guidance that i could use to help me write the complaint?
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claim Stayed – Due to Unenforceable CCA Test Cases.


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never heard of time order whats that

 

Not sure why its been referred to as new, its been around a while its just the threshold on maximum amounts has been increased.

 

a Time order allows you to request a judge to set possibly lower repayments/longer repayment term or even less interest on a debt. This can be secured or unsecured debt but mostly its in the secured debt arena.

 

However where a creditor (credit card firm) and a debtor cant agree suitable repayments its possible to ask for a time order once you have been defaulted and prior to court action.

 

If court action has started you would normally ask for a variance on repayment if you have lost your case.

 

http://www.insolvencyhelpline.co.uk/debt_factsheets/time_orders.php

S.

Edited by the_shadow
That was quicker than i expected :-)
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---------------------

Careful !!!

 

I'd show it to the Police.

 

John Story

 

What you on about?

 

It's on/was on the company's website (stating 10%) but later i read they normally pay between 3-6% on many debt purchases.

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Not sure why its been referred to as new, its been around a while its just the threshold on maximum amounts has been increased.

 

a Time order allows you to request a judge to set possibly lower repayments/longer repayment term or even less interest on a debt. This can be secured or unsecured debt but mostly its in the secured debt arena

 

Is this the sort of thing those autonomous telemarketing phone calls talk about? Many usually state Relief Order because of new legislation since 6 April.

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Is this the sort of thing those autonomous telemarketing phone calls talk about? Many usually state Relief Order because of new legislation since 6 April.

 

I doubt it, they will only go for things they can charge fees on dont they :-)

 

This can be applied for by anyone so far as the agreement is a regulated CCA agreement.

 

Debt Relief orders and IVA's are something completely different and give debtors a chance to get part of the debt written off.

 

S.

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What you on about?

 

It's on/was on the company's website (stating 10%) but later i read they normally pay between 3-6% on many debt purchases.

----------------

 

I was referring to PaulW's "deed" and to whether it may be of interest to the Police ?

 

John Story smilie.gif

 

www.ruinedbynatwest.com

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-----------------

Bit off thread but relevant,

We are aware that a number of DCA's have bought questionable ie possibly unenforceable CCA regulated accounts at knock down prices. Now, what we don't know is who knew what, and when, during the negotiated sale of these CCA regulated credit agreements in the regard of their unenforceability ? IE was there full disclosure ?

 

Criminal law require that both the wrongful deed (Reus Actus) and the guilty mind (mens rea) be proved to secure a proper conviction.

 

IE - We do not know whether these (alleged) debts (ie unenforceable) were sold "in good faith" ( whether the seller was transparent on the issue of enforceability) or whether there are potentially criminal fraud issues where the accounts were not sold in good faith. Also, If these accounts were sold in good faith as unenforceable, were the individual debtors subsequently notified by the DCA's that they were being chased for unenforceable accounts ?

 

These are matters that would have interested my Dear old dad when he served on the Serious Crime Squad. These are matters which interest me because HHJ Jack QC, during the Story trial,opined that "if Natwest knew it had a problem with the CCA, the last person it would tell would be you [ie me, Story]. It would hand the matter over to its lawyers to sort it out "

 

John Story

 

www.ruinedbynatwest.com

 

Big, mixed, buckets of toxic debt;

debt buyers have no idea about what they are buying;

some will be good, some bad;

this I believe is similar to the sub-prime mortgage off loading.

 

Basically, and at the end of the day, they get what they pay for...

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-----------------

Bit off thread but relevant,

We are aware that a number of DCA's have bought questionable ie possibly unenforceable CCA regulated accounts at knock down prices. Now, what we don't know is who knew what, and when, during the negotiated sale of these CCA regulated credit agreements in the regard of their unenforceability ? IE was there full disclosure ?

 

Criminal law require that both the wrongful deed (Reus Actus) and the guilty mind (mens rea) be proved to secure a proper conviction.

 

IE - We do not know whether these (alleged) debts (ie unenforceable) were sold "in good faith" ( whether the seller was transparent on the issue of enforceability) or whether there are potentially criminal fraud issues where the accounts were not sold in good faith. Also, If these accounts were sold in good faith as unenforceable, were the individual debtors subsequently notified by the DCA's that they were being chased for unenforceable accounts ?

 

These are matters that would have interested my Dear old dad when he served on the Serious Crime Squad. These are matters which interest me because HHJ Jack QC, during the Story trial,opined that "if Natwest knew it had a problem with the CCA, the last person it would tell would be you [ie me, Story]. It would hand the matter over to its lawyers to sort it out "

 

John Story

 

www.ruinedbynatwest.com

 

 

In the sales deeds we obtained about the Cabot deals with various banks, the script in those stated the debts were provided along with 2 cd's which contained name, address, Account number, Amount and contact details, any further details would be supplied at £2 a shot....so nothing was known by Cabot about the history of the accounts, the agreements, nothing, just enough for their monkeys to pick up the phone and do what they did best - annoy everyone and breach most of the OFT guidelines. :mad: They were something like the amounts shown in Pauls document above too - tens of thousands of accounts at a time!

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Not sure why its been referred to as new, its been around a while its just the threshold on maximum amounts has been increased.

 

a Time order allows you to request a judge to set possibly lower repayments/longer repayment term or even less interest on a debt. This can be secured or unsecured debt but mostly its in the secured debt arena.

 

However where a creditor (credit card firm) and a debtor cant agree suitable repayments its possible to ask for a time order once you have been defaulted and prior to court action.

 

To clarify. The new legislation started in October 2008 and provides that debtors are able to apply to the court for a time order after being sent an arrears notice, rather than having to wait until the stage at which a default notice is served which used to be the case.

 

Hope this helps.

 

PW

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Not sure why its been referred to as new, its been around a while its just the threshold on maximum amounts has been increased.

 

a Time order allows you to request a judge to set possibly lower repayments/longer repayment term or even less interest on a debt. This can be secured or unsecured debt but mostly its in the secured debt arena.

 

However where a creditor (credit card firm) and a debtor cant agree suitable repayments its possible to ask for a time order once you have been defaulted and prior to court action.

 

If court action has started you would normally ask for a variance on repayment if you have lost your case.

 

Debt Factsheets - Time Orders

S.

 

CCA 2006:

 

16 Time orders

(1) In subsection (1) of section 129 of the 1974 Act (time orders) before paragraph

© insert—

“(ba) on an application made by a debtor or hirer under this

paragraph after he has been given a notice under section 86B or

86C; or”.

(2) After that section insert—

“129A Debtor or hirer to give notice of intent etc. to creditor or owner

(1) A debtor or hirer may make an application under section 129(1)(ba) in

relation to a regulated agreement only if—

(a) following his being given the notice under section 86B or 86C,

he gave a notice within subsection (2) to the creditor or owner;

and

(b) a period of at least 14 days has elapsed after the day on which

he gave that notice to the creditor or owner.

(2) A notice is within this subsection if it—

(a) indicates that the debtor or hirer intends to make the

application;

(b) indicates that he wants to make a proposal to the creditor or

owner in relation to his making of payments under the

agreement; and

© gives details of that proposal.”

Consumer 12 Credit Act 2006 (c. 14)

(3) In section 143(b) of that Act (provision which may be made by rules of court in

Northern Ireland) after “129(1)(b)” insert “or (ba)”.

(4) In section 32(1) of the Sheriff Courts (Scotland) Act 1971 (c. 58) (regulation of

civil procedure in sheriff court) after paragraph (l) insert—

“(m) permitting the debtor or hirer in proceedings for—

(i) a time order under section 129 of the Consumer Credit

Act 1974 (time orders), or

(ii) variation or revocation, under section 130(6) of that Act

(variation and revocation of time orders), of a time order

made under section 129,

to be represented by a person who is neither an advocate nor a

solicitor.”

(5) In section 32(2B) of the Solicitors (Scotland) Act 1980 (c. 46) (offence for

unqualified persons to prepare certain documents)—

(a) after “represent” insert “—(a)”;

(b) after “cause” insert—

“(b) a debtor or hirer in proceedings for—

(i) a time order under section 129 of the Consumer Credit

Act 1974 (time orders); or

(ii) variation or revocation, under section 130(6) of that Act

(variation and revocation of time orders), of a time order

made under section 129”.

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Its all gone a bit quiet on this thread. Baggio mentioned earlier that in the first 2 weeks of January the results of this judgement would become clearer and in the consumers favour, form where I am sitting it isn't. Does anyone have anything they can post about the current situation re unenforceability and if they have had any success post December's judgement?

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To clarify. The new legislation started in October 2008 and provides that debtors are able to apply to the court for a time order after being sent an arrears notice, rather than having to wait until the stage at which a default notice is served which used to be the case.

 

Hope this helps.

 

PW

 

Thanks PW, (didnt see the update till now)

 

Happy to be corrected and brought up to date :-)

 

S.

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Its all gone a bit quiet on this thread. Baggio mentioned earlier that in the first 2 weeks of January the results of this judgement would become clearer and in the consumers favour, form where I am sitting it isn't. Does anyone have anything they can post about the current situation re unenforceability and if they have had any success post December's judgement?

 

 

Hi

Dont really see what difference the judjement has made really just confired what we already new.

 

The only important implication as far as i can see is that the none requirement of the orriginal for the purposse of reconstructing a true copy, may also be taken that the same technique can be used to provide a proof positive of the correct execution of the agreement. I suppose that has yet to be shown.

 

Petr

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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rw-deed1

I have to laugh at the way they can't even get that contract right!

 

Read it carefully, it says 0.0978p in the £, that is less than a tenth of a penny technically. It should really say £0.0978 in the £, or 9.78p in the £. It is only the fact the the sum to be paid is actually stated directly that the true proportion can be ascertained.

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Its all gone a bit quiet on this thread. Baggio mentioned earlier that in the first 2 weeks of January the results of this judgement would become clearer and in the consumers favour, form where I am sitting it isn't. Does anyone have anything they can post about the current situation re unenforceability and if they have had any success post December's judgement?

 

yes, how are things progressing Baggio. The other side seem to be taking advantage of the Manchester judgement - and McGuffick - so when will the response be forthcoming? :)

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yes, how are things progressing Baggio. The other side seem to be taking advantage of the Manchester judgement - and McGuffick - so when will the response be forthcoming? :)

 

a large number of cases have had proceedings against lenders issued this month, the response is more than forthcoming.

 

i personally know of over 1500 cases that have been issued this month, all 1500+ cases had sec 77/78 disclosures that did not meet the requirements of the waksman judgement.

 

each of these cases had a barristers opinion wrapped around them following the waksman judgement.

 

i fully expect a very large percentage of these cases to be settled out of court.

Edited by Baggio
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i personally know of over 1500 cases that have been issued this month, all 1500+ cases had sec 77/78 disclosures that did not meet the requirements of the waksman judgement.

 

:eek::eek: and is it any wonder why crapone has just bombarded customers with almost double apr% raises.

 

S.

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Well i'm glad about that. I've just had some good news and didn't want the Carey case to spoil matters.

 

I've been fighting HSBC for 18 months. They issued a N1 through Northampton and admitted in their SJ application they couldn't find the CCA. The SJ aspplication was thrown out but the case proceeded. HSBC put in their amended POCs before Christmas. I half expected that they would drag matters out until Carey was settled but the judge in my case has surprised me. After reading the POC only, he has struck out the claim (but no order for costs though).

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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