Welcome Finance

[Hacked_Off]

oh and i remebr being made to beleive the loan was with YES and was quoted much lower APR and intrst etc. Then i get forms from welcome with more than double APR etc but as i say i was desperate.

[Hacked_Off]

welcome letter still hasnt been recieved:mad:

 

havnt heard a peep from anyone in 2 weeks:D

[Hacked_Off]

Had a reply from Welcome today. First of all it was sent signed for and they didnt sign its still showing on the royal mail site as "recived at post office". they reckon i asked for a SAR which i didnt i asked for the CCA. Will post what theyve sent in a min.

[Hacked_Off]

 

They clearly havnt sent the whole agreement, it says page 4 at the bottom and i can barely read it. the copy i have is 11 pages long!!

[postggj]

that would satisfy a cca request i believe

 

it would not satisfy a sar request

 

cca costs £1

sar costs £10

[Hacked_Off]

well i asked the for a cca with a £1 postal order but there sayingi asked for a SAR:confused:

[Hacked_Off]

does anything appear to be wrong on it?

[postggj]

leave the agreement with me but a new line of attact to be getting on with

 

i noticed on your statement penalty settlement interest,

this is a con

they have charged you for ending the agreement early or through a re-write

 

you need to send welcome a letter of complaint as its unlawful

 

WHERE ON THE AGREEMENT OR T&C DOES IT STATE THEY CAN CHARGE EARLY SETTLEMENT INTEREST

 

THEY HAVE NO DEFENCE AND IS JUST ANOTHER [problem]

[Hacked_Off]

hmmmm would they class entering a DMP as ending the agreement? is there a Template letter i can use for a complaint? thanks for loking in hun:p

[postggj]

Up Early So Turnong Inn

 

Leave It With Me

 

Wannabedebtfree

 

Not Forgot About You Either

[emanevs]

doesnt appear your credit agreement (1967.52) ties up with your statement (2042.52)

 

no cooling off period, funds paid out too soon.

 

probably more things as well

[Hacked_Off]

any ideas what my next steps would be?

[Hacked_Off]

[emmilou1]

they've charged interest on your acceptance fee...isn't that a no-no?

 

On your statement of price it says you are paying £3.82 per month for acceptance fee. £3.82 X 36 months =137.52

Edited September 18, 2009 by emmilou1

[Hacked_Off]

no idea but i paid them an £80 acceptance fee:confused: On the statement it says the acceptance fee was £75 i still have te letter which says £80 i know its only a fiver but...

 

im so confused have no idea what im looking for or what to do next..

[emmilou1]

do you mean the £80 fee you paid YES?

[Hacked_Off]

yep

[Hacked_Off]

so apparantly welcome did get my cca just didnt sign:confused:

 

heres what they sent:

 

[mr.ton]

If there is no signature, then its got more authority as loo paper quite frankly

[emanevs]

have a look a this link,

 

http://www.consumeractiongroup.co.uk/forum/welcome-finance/220445-welscum-respond-letter-any.html

 

With help from everyone on here, I put these letters together.

 

I think a lot of it is relevant to u

[Hacked_Off]

There is a sig but no "witness to sig"

[Hacked_Off]

Thanks!! So you think i should use that leter next?

[emanevs]

i would have a read of the post, pick out the parts you think are helpful, and send them a letter.

 

Just make sure your case is similiar to that one.

 

Oh, and send two letters. One with charges, one with the questioning of agreement if applicable.

 

hope that helps.

[Hacked_Off]

will do! The ony thing is i dont now exactly which pars of the agreement im questioning!!! All i know is theres no t+cs , no cooling off period, charges that havnt been agreed in the agreement, charging intrest on acceptance fee and the amount they say they paid out on the statement isnt the actual amount i had!!!

[emmilou1]

you were charged 80 from YES for setting up the loan then welcome have added another 75 onto your account plus interest (total 137.50) as an acceptance fee. Thats a whopping total of 267.50 just to set up and be accepted for the loan.

 

The reason the amount paid out on the statement isn't the same as the amount you recieved is because the 75 acceptance fee has been added to the amount you borrowed. (1957.52+75= 2042.52).

 

As for cooling off period...I could be wrong but I was under the impression that the cooling off period is for secured loans. I'm sure someone will correct me if i'm wrong though