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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mis Sold PPI question!


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Hi all,

It's my first post so apologies if

1)it's in the wrong place

2)already been talked about!!

 

The thing is we (Me and Wifey) have been contacted by The Alchemy Organisation about possible 2 cases of mis sold PPI's by Welcome Finance. Alchemy say they work on a "no win no fee" basis. If we have been done by Welcome I don't want to get done again and just wanted to see if any one has used the guys before (Alchemy), whether or not it's better to go it alone or find somebody else??:???:

 

Thanks

 

Stevie

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From my point of view Stevie, you will get a huge amount of very good advice from some very well versed people on here who have been through the process many times.

 

If you're confident enough I would wait for the advice on here and see if you can deal with it yourself, but that's me.

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Welcome to CAG steviecunningham!

 

As Ian0579 mentioned, you will get a lot of help here if you decide to go it alone (except you won't be alone!).

 

First off - we assume you do have PPI? I know it sounds like a silly question but with Welcome you never know what you've bought!

 

Do you have a copy of your original agreement? Has it ever been "reworked" by Welcome?

 

When did you take out the loan? Is it secured, HP, etc.?

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Hi T2upNorth

I don't the booklets with me at the minute..

We took a 10k loan out at the end of 2006 with the minimum amount of insurance (can't remember if the guy said we "had to" or not but definetly felt pressured into it) about a year later increased it to 15k and thought we'd kept the insurance the same. They were\are secured loans. I'll post back later with dates and insurance details.

 

Thanks

 

Stevie

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hi stevie

 

you need to send off to compliance dept at nottingham for a subject access request, and cca requests..the first costs £10 and they have 40 days to comply and the latter costs £1 and they have 12 + 2 days to comply, print your names..do not sign..send recorded delivery...in the meantime gather as much together that you can of all your originals.

 

b-o-2

ANYBODY WHO NEEDS INFO ON YOUR LEHMANS MORTGAGE

either SPML/PML/LMC/SPPL; the following are DIRECT tel#s,

of the investigating & prosecuting organisations: DONOT say you are from CAG-only directly affected or a concerned citizen.

 

1. Companies House: Kevin Hughes(Compliance Manager-main) @ 02920 380 633

2. CH : Lee Jenkins(prosecuting Amany Attia(MD) for SPML/PML) @ 02920 380 643

3. CH : Mark Youde(accounts compliance) @ 02920 380 955

 

4. Companies Investigation Branch(CIB) : Charlotte Allan @ 0207 596 6108

(part of the Insolvency Service) investigating all the Lehman lenders

 

5. CIB : Jeremy Pilcher('unofficial'-consumer/company lawyer) : @ 0207 637 6231

__________________

File YOUR 'Companies Investigation Branch'- CIB complaint online NOW!!!!

 

http://www.insolvency.gov.uk/complaintformcib.htm

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Hiya Stevie,

 

Would you like this thread moved to the CAG PPI FORUM where it will be better served.

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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