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Hi New to this - Claim started


weglaufen
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Hi all

Have been reading the website with interest for ages and have started my claim against the bank for my charges.

Sent my intial request for charges to be returned, had a 'we are dealing with it' letter and then the standard 'we do not agree' letter. So sent my LBA and have heard absolutely nothing since. Have sent both letters recorded delivery so I know that they have had the LBA as I have the signature. I am now due to start moneyclaim on Thursday and am getting the wobbles. I am supprised that I have not heard anything from them.

Also there is another £125 of charges just being applied to my account so I shall add these to it but did I ought to write to HSBC to advise them of this first ?

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No, its not unusual. There are probably swamped with all the claims they are now getting through. I didn't receive a letter from them until a couple of days after I'd issued on MCOL - which looked like it was replying to my very first letter sent!!!

 

Just add the charges on when you do your claim online - there's no need to inform HSBC of this. They'll find out soon enough!!

Dani

 

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