HBOS and CANCER

[zafman]

My wife and i havnt worked since apr 1st she has cancer .. we are 31 with two kids 8 and 5 since 15th of june £427 in charges havnt checked further back but in last 3 years must be £4000

[zafman]

£4000 in charges where do i start:o

 

 

Moderated : threads merged

[thewifeandI]

Already answered in your original post here

[rdm2006]

try the link to the step by step guide below it is on the HSBC forum but it will be the same format for all banks:D

[Alun007]

Go to the part of the website with the letter pro formas and start by sending the letter which asks the bank to provide you with a list of all charges applied to your account over the last six years.

 

After that, sit back and wait. They will reply, I don't think they can afford not to. Once you have received your bank statements, go through them all and write down every charge applied to your account with the date, type of charge and the amount. List them in date order, set it up so you have a date column, a column titled Charges levied minus column legal limit (£12) and column balance due to customer. Then send this away with the next step letter and so on and so forth.

 

All the best mate.

[Janet-M]

Hi you have now started a thread in HBOS forum so I will close this thread for you as you will find it easier if all your queries are answered in the one place