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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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me & the OH's debt


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  • 2 weeks later...

This is what they said to me. When pushed they sent out a letter from the OC which was suspect, and then a welcome letter from them 2.5 years after they took over the account. Just keep sending them this

 

Thank you for your recent letter, dated XX/XX/XX, the contents of which has been noted.

On XX/XX/XX, I sent a Consumer Credit Act 1974 s77-79 request for a true copy of my credit agreement, with the prescribed payment, a current and fully up-to date statement for this account and a signed true copy of the deed of assignment.

You have still failed to comply with my request; therefore you have not discharged your obligations under the CCA request.

The Consumer Credit Act 1974 is very clear what your obligations are with regard to the above request and failure to comply with this, results in the account being in dispute.

Furthermore you should be aware that a creditor is not permitted to take ANY

Action against an account whilst it remains in dispute.

 

Failure to supply the required documentation requested is a very clear dispute and as such the following applies.

 

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

 

 

I have, and will continue to report your actions to any such regulatory authorities as I see fit.

I would appreciate your due diligence in this matter.

 

I look forward to hearing from you in writing.

Yours Faithfully,

 

Edit to suit, and send it to them after everything they send to you....annoys the hell out of them. If they ring refuse to answer the security questions and then when they ask why tell them that they have failed to comply with your CCA request. You can almost guarrentee that they will breach the DPA and start telling you how they have complied. So predictable.....t****rs

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"Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS."

 

... sounds better if you say

 

"Consequentially any legal action you pursue is both UNLAWFUL and VEXATIOUS."

 

No question of interpretation then :)

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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1st Credit have been sending out suspect letters recently, with a photocopied header from the banks...(which I suspect the banks do not know about !!!) Copyright infringement, I suspect this could almost verge on fraud....I will be writing to the Chief Exec of RBS/ Natwest to ask them if these letters are 'GENUINE' I suggest others try too.....When I SAR'd 1st Credit last year they provided 2 pages of computer print out, NONE of these suspect letters they sent me last year despite them being dated 4 years earlier !!!! this is fraud...

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interesting this thread turned up today because by chance discovered the following about 1st credit today

 

quote "

1st Credit Limited

1st Credit is one of the leading Debt Collection companies in Europe specialising in all areas of collection including Debt Purchase. Since its formation in 2001, 1st Credit has managed over £3bn of Face Value for both its own account and that of third Parties and had spent over £300m purchasing non performing debt for its own account with a Face Value of over £2.5bn."

 

now in our world 300 million divided by £2.5 billion means (unless the "pork pie" department is operational)l" they paid 12 % of face value ???????

 

Credit Today online

 

 

ps ther website is one-dimensional !!!

 

1st Credit

Edited by FANTASY CHARGES
updated POOR MATHS CORRECTED!!!

:cool: sunbathing in juan les pins de temps en temps

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interesting this thread turned up today because by chance discovered the following about 1st credit today

 

quote "

1st Credit Limited

1st Credit is one of the leading Debt Collection companies in Europe specialising in all areas of collection including Debt Purchase. Since its formation in 2001, 1st Credit has managed over £3bn of Face Value for both its own account and that of third Parties and had spent over £300m purchasing non performing debt for its own account with a Face Value of over £2.5bn."

 

now in our world 300 million divided by £2.5 billion means (unless the "pork pie" department is operational)l" they paid 1.2% of face value ???????

 

 

I think you've moved the decimal point a shade too far...

It is (roughly) 12%

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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www.bladonmore.com/downloads/thepoint7.pdf

 

MORE INFO ON WHO REALLY OWNS IST CREDIT HERE

 

 

and their seem to be a lot of mortgage charges here

 

https://secure.creditgate.com/search/search.aspx?AP=Full%20Non-Limited&CompanyID=03752940&CompanyType=L&BS=1&BT=Full%20Data

:cool: sunbathing in juan les pins de temps en temps

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  • 1 month later...

Some of you may have noticed this before,but I have just realised this myself.

 

take a look at the logo on any communication you get from these "people",and then compare it to VIKING the office supplies people.

 

They do indeed appear one and the same.......

 

 

hurt them where it counts.....in the pocket.IF they are related and want to be involved in the murky world of the debt collector,then they can't expect to have a thriving business as well!

 

Worth looking into

Edited by lickthewallfatboy

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Guest Old_andrew2018

viking Direct are a part of the office depot group, I see no link to vking collection servcies.

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Guest Old_andrew2018

why not write, and ask them that question, may be an employee of Viking Direct uses this forum they could provide you with an answer.

Edited by old_andrew2007
typo
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  • 3 weeks later...

a certain bank was SAR'd by myself,and all they sent me were statements,despite being asked for any internal communications between branch and HQ concerning the account

 

They have told me on the phone that I am not entitled to these,but I think they are prevaricating because these memos and comms may well contain damaging contents which would leave them in a tight spot (this is not a bank charges case)

 

am I entitled to get hold of everything from them with my name on it?

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Hi LTWFB

 

I hardly ever saw anyone get what they were entitled to inc myself on several different accounts.

 

You may well need to go down the road of complaining to the Information Commissioner after the 40 day period. Banks do not have high regard and give as little away as possible.

 

Its obviously something specific you want- do you have anything from them that refers to it, which you could give to the commissioner?

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I think it depends on what you think the bank have not given to you. I think you need to ask them for what you think they have and to ask them to confirm in writing when they destroyed the said details. If you still do not believe their story then go to the ICO with the relevant evidence to receive that information.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Hi Kenny

 

I had to go to the ICO to get them to comply at all!!I applied in MArch and got the statements last saturday,but the accompanying letter does not refer to the other data

 

I strongly suspect that if they send me what I want,I will have them by the you know whats.....

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If your last point of contact was the Information Commissioner, deal with them, not the bank. They are the ones with the power to investigate.

 

Let them know what you think it is they have- as yourbank said. Supply any possible proof if possible. Can you demonstrate to them how the banks action have impacted on you? That may well help.

 

MacBoy had success in retrieving a lot of data from the Halifax- think he is still sifting through it.

 

I'll keep an eye out on this thread.

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