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    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
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Help no response for copy of credit agrement


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But guess what I’ve got to prove it’s not me, wrong date of birth letter from the Halifax unable to supply copy of credit agreement. But they can't remove it without Halifax permission:-? :-? :-?

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I called the OFT and they said that they can't investigate individual complaints, but they were very interested in me sending all the info regarding the agreement I have been sent which does not have any prescribed terms on it and is now unenforcable, along with my requests for default notices which I wasn't sent etc as they use that information when considering renewing credit license applications.

 

I now the OFT basically can't and don't do much individually, but if everyone that has not had their cca request satisfied, or that have been sent unenforcable agreements etc, forwarded it all on to the OFT then they may think twice before renewing and granting credit licenses.

 

In my conversations with the OFT they have admitted frankly that the licensing issue is not really up for grabs, UB. Revoking the license of a major player like HBOS would have some nasty side-effects on the economy!

 

Isn't it as of tomorrow they can impose fines? :)

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Please note: I give advice, in good faith, based on my reading and experience. Please satisfy yourself, that any advice given is accurate in content before acting upon it.

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http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html

 

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  • 3 weeks later...

Just had another letter of the Halifax this bit stood out a mile

 

 

Whilst I appreciate your situation we can enforce repayment of this debt under Criminal Justification as spending on the account you have automatically agreed to the terms and conditions of the account and therefore remain liable for the above balance and can be continually pursued as such by our recovery Agents Blair Oliver Scott.

 

Think they just dropped them self’s further in it

 

False representation of authority and/or legal position

2.3 Those contacting debtors must not be deceitful by misrepresenting their authority

and/or the correct legal position.

2.4 Examples of unfair practices are as follows:

e. falsely implying or stating that failure to pay a debt is a criminal

offence or that criminal proceedings will be brought

 

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just put this together to send them any comments before i send it.

 

 

 

 

 

Dear Sir/Madam

Thank you for your letter dated the 26th April 2007.

As I must remind you again I wrote to the Halifax on the 11th July 2006 requesting a true copy of the signed agreement under the terms of Sections 77(1) and 78(1) of the Consumer Credit Act 1974, enclosing the statutory maximum fee of £1 in the form of a cheque (cheque number 000659) which was credited to the above account on the 19th July 2006.

I have not been provided with a signed agreement or a statement of account (6 months of statements tells me nothing about this alleged debt) under the Consumer Credit Act 1974, despite my properly formatted and paid for request.

For convenience I have reproduced the relevant sections of the Consumer Credit Act for you:-

1) The creditor under a regulated agreement for running-account credit, within the prescribed period after receiving a request in writing to that effect from the debtor and payment of a fee of £1, shall give the debtor a copy of the executed agreement (if any) and of any other document referred to in it, together with a statement signed by or on behalf of the creditor showing, according to the information to which it is practicable for him to refer,—

(a) the state of the account, and

(b) the amount, if any, currently payable under the agreement by the debtor to the creditor, and

© the amounts and due dates of any payments which, if the debtor does not draw further on the account, will later become payable under the agreement by the debtor to the creditor.

(6) If the creditor under an agreement fails to comply with subsection (1)—

(a) he is not entitled, while the default continues, to enforce the agreement; and

(b) if the default continues for one month he commits an offence.

Consequently I do not acknowledge any debt to the Halifax.

It is also my intention to consider litigation in this matter and your attention is drawn in particular to CPR 4.6 © enclose copies of documents asked for by the claimant, or explain why they are not enclosed;

I would therefore request, in compliance with CPR 4.6© a copy of the document that you will be relying on as proof that a properly executed agreement, complying in all respects with the form and content requirements of the CCA was signed by myself in respect of this alleged debt.

I note from your letter that you imply that you can enforce repayment of this alleged debt under Criminal Justification. I find your comments offensive and in breech of Office of Fair Trading Guidelines (particularly section 2.3 and 2.4). Under the terms of the Consumer Credit Act 1974 it clearly states: - he is not entitled, while the default continues, to enforce the agreement, and any further contact from Blair, Oliver and Scott will be seen as further HARASSMENT and in breach of the Administration of Justice Act 1970.

2.3 Those contacting debtors must not be deceitful by misrepresenting their authority and/or the correct legal position.

2.4 Examples of unfair practices are as follows:

e. falsely implying or stating that failure to pay a debt is a criminal

Offence or that criminal proceedings will be brought

Notwithstanding the above as you will be enforcing this alleged debt under Criminal Justification, I am afforded principled rights under the Data Protection Act (Data Protection Act), Schedule 1, Part 1 ("The Principles") in relation to the manner in which my data is collated, stored and processed.

1. Personal data shall be processed fairly and lawfully and, in particular, shall not be processed unless-

a) at least one of the conditions in Schedule 2 is met, and

b) in the case of sensitive personal data, at least one of the conditions in Schedule 3 is also met.

SCHEDULE 3

CONDITIONS RELEVANT FOR PURPOSES OF THE FIRST PRINCIPLE: PROCESSING OF SENSITIVE PERSONAL DATA

1. The data subject has given his explicit consent to the processing of the personal data.

Of particular note are;

(g) the commission or alleged commission by him of any offence, or

(h) any proceedings for any offence committed or alleged to have been committed by him, the disposal of such proceedings or the sentence of any court in such proceedings.

I have recently conducted an audit of my personal credit reports supplied by Experian and Equifax. Within both files, an entry referenced as “Halifax” is lodged indicating a credit card. This is recorded as “In Default” on the 30th August 2006. However, I note that files have been updated continual.

In fact, Section 10 of the Data Protection Act awards the real authority, regarding privacy of data, to the data subject, not the Data Controller.

 

10. - (1) Subject to subsection (2), an individual is entitled at any time by notice in writing to a data controller to require the data controller at the end of such period as is reasonable in the circumstances to cease, or not to begin, processing, or processing for a specified purpose or in a specified manner, any personal data in respect of which he is the data subject, on the ground that, for specified reasons-

 

(a) the processing of those data or their processing for that purpose or in that manner is causing or is likely to cause substantial damage or substantial distress to him or to another, and

 

(b) that damage or distress is or would be unwarranted.

Since I have not given my CONSENT or EXPLICIT CONSENT for this alleged debt to be passed to the Credit Reference Agencies, you are also in breech of the Banking Code of Practice 13.6.

13.6 We may give information to credit reference agencies about the personal debts you owe us if:

  • the amount owed is not in dispute

Also, I do not recall any clear statement that gave my express permission for the Halifax to disclose my subject data to third parties. You are no doubt aware that any non-agreed disclosure of personal data to third parties, without express written permission, is a criminal offence under Section 35, of the Data Protection Act.

However, if I am mistaken, and you can provide me with a copy of the original signed agreement indicating where I have agreed to them. This should be sent to me as one of your enclosures, if you wish to contest the enclosed Statutory Notice. You should be aware that you have, by statute, twenty-one days in which to either comply with my Notice, or give written notice stating your reasons and why you consider the Notice unjustified.

In summary, in relation to this alleged agreement, I am formally instructing you, as an authorised officer of the Bank, from this day onwards, to:

 

1) cease to continue storing, processing or communicating my data;

2) cease to disclose any data to any third party including, but not restricted to, Equifax plc, Experian Ltd and Callcredit plc; and

 

3) instruct Equifax plc, Experian Ltd and Callcredit plc to remove all data pertaining to your records on me, to the extent that no data entry in relation to Halifax Bank plc will exist on my credit files.

 

I trust that I have made my position clear, and that Halifax Bank Plc will now make a serious effort to understand its legal obligations and effect the changes requested. Should you be in any doubt as to the Banks obligations as a Data Controller, then I would advise that you consult your corporate counsel.

 

In any event, I shall expect a written confirmation from you acknowledging the contents of this letter within 5 working days, as per the requirements of section 15.3 of the Banking Code.

 

Yours faithfully

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just put this together to send them any comments before i send it.

 

 

 

 

 

Dear Sir/Madam

 

Thank you for your letter dated the 26th April 2007.

 

As I must remind you again I wrote to the Halifax on the 11th July 2006 requesting a true copy of the signed agreement under the terms of Sections 77(1) and 78(1) of the Consumer Credit Act 1974, enclosing the statutory maximum fee of £1 in the form of a cheque (cheque number 000659) which was credited to the above account on the 19th July 2006.

 

I have not been provided with a signed agreement or a statement of account (6 months of statements tells me nothing about this alleged debt) under the Consumer Credit Act 1974, despite my properly formatted and paid for request.

 

For convenience I have reproduced the relevant sections of the Consumer Credit Act for you:-

 

1) The creditor under a regulated agreement for running-account credit, within the prescribed period after receiving a request in writing to that effect from the debtor and payment of a fee of £1, shall give the debtor a copy of the executed agreement (if any) and of any other document referred to in it, together with a statement signed by or on behalf of the creditor showing, according to the information to which it is practicable for him to refer,—

 

(a) the state of the account, and

 

(b) the amount, if any, currently payable under the agreement by the debtor to the creditor, and

 

© the amounts and due dates of any payments which, if the debtor does not draw further on the account, will later become payable under the agreement by the debtor to the creditor.

 

(6) If the creditor under an agreement fails to comply with subsection (1)—

 

(a) he is not entitled, while the default continues, to enforce the agreement; and

 

(b) if the default continues for one month he commits an offence.

 

Consequently I do not acknowledge any debt to the Halifax

I note from your letter that you imply that you can enforce repayment of this alleged debt under Criminal Justification. I find your comments offensive and in breech of Office of Fair Trading guidelines (particularly section 2.3 and 2.4). Under the terms of the Consumer Credit Act 1974 it clearly states: - he is not entitled, while the default continues, to enforce the agreement, and any further contact from Blair, Oliver and Scott will be seen as further HARASSMENT and in breach of the Administration of Justice Act 1970.

 

2.3 Those contacting debtors must not be deceitful by misrepresenting their authority and/or the correct legal position.

 

2.4 Examples of unfair practices are as follows:

 

e. falsely implying or stating that failure to pay a debt is a criminal

Offence or that criminal proceedings will be brought

 

 

Notwithstanding the above as you are classing this as a Criminal matter I am afforded principled rights under the Data Protection Act (Data Protection Act), Schedule 1, Part 1 ("The Principles") in relation to the manner in which my data is collated, stored and processed.

 

1. Personal data shall be processed fairly and lawfully and, in particular, shall not be processed unless-

 

a) at least one of the conditions in Schedule 2 is met, and

b) in the case of sensitive personal data, at least one of the conditions in Schedule 3 is also met.

 

 

SCHEDULE 3

 

CONDITIONS RELEVANT FOR PURPOSES OF THE FIRST PRINCIPLE: PROCESSING OF SENSITIVE PERSONAL DATA

 

1. The data subject has given his explicit consent to the processing of the personal data.

 

I have recently conducted an audit of my personal credit reports supplied by Experian and Equifax. Within both files, an entry referenced as “Halifax” is lodged indicating a credit card. This is recorded as “In Default” on the 30th August 2006. However, I note that files have been updated continual.

 

In fact, Section 10 of the Data Protection Act awards the real authority, regarding privacy of data, to the data subject, not the Data Controller.

 

10. - (1) Subject to subsection (2), an individual is entitled at any time by notice in writing to a data controller to require the data controller at the end of such period as is reasonable in the circumstances to cease, or not to begin, processing, or processing for a specified purpose or in a specified manner, any personal data in respect of which he is the data subject, on the ground that, for specified reasons-

 

(a) the processing of those data or their processing for that purpose or in that manner is causing or is likely to cause substantial damage or substantial distress to him or to another, and

 

(b) that damage or distress is or would be unwarranted.

 

Since I have not given my CONSENT or EXPLICIT CONSENT for this alleged agreement to be passed to the Credit Reference Agency, you are also in breech of the Banking Code of Practice 13.6.

 

13.6 We may give information to credit reference agencies about the personal debts you owe us if:

  • the amount owed is not in dispute

Also, I do not recall any clear statement that gave my express permission for the Halifax to disclose my subject data to third parties. You are no doubt aware that any non-agreed disclosure of personal data to third parties, without express written permission, is a criminal offence under Section 35, of the Data Protection Act.

 

However, if I am mistaken, and you can provide me with a copy of the original signed agreement indicating where I have agreed to them. This should be sent to me as one of your enclosures, if you wish to contest the enclosed Statutory Notice. You should be aware that you have, by statute, twenty-one days in which to either comply with my Notice, or give written notice stating your reasons and why you consider the Notice unjustified.

 

In summary, in relation to this alleged agreement, I am formally instructing you, as an authorised officer of the Bank, from this day onwards, to:

 

 

1) cease to continue storing, processing or communicating my data;

 

2) cease to disclose any data to any third party including, but not restricted to, Equifax plc, Experian Ltd and Callcredit plc; and

 

3) instruct Equifax plc, Experian Ltd and Callcredit plc to remove all data pertaining to your records on me, to the extent that no data entry in relation to Halifax Bank plc will exist on my credit files.

 

 

I trust that I have made my position clear, and that Halifax Bank Plc will now make a serious effort to understand its legal obligations and effect the changes requested. Should you be in any doubt as to the Banks obligations as a Data Controller, then I would advise that you consult your corporate counsel.

 

In any event, I shall expect a written confirmation from you acknowledging the contents of this letter within 5 working days, as per the requirements of section 15.3 of the Banking Code.

 

Yours faithfully

 

Great letter mate, although the DPA explcitily states that sensitive personal data means data relating to any political party u are a member of, ur sexuality, ur religion and some other bits - finances are not in the list!

 

I will post the actual list later.

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

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Great letter mate, although the Data Protection Act explcitily states that sensitive personal data means data relating to any political party u are a member of, ur sexuality, ur religion and some other bits - finances are not in the list!

 

I will post the actual list later.

 

Was thinking of these two as they are now classing it as criminal act

 

(g) the commission or alleged commission by him of any offence; or

(h) any proceedings for any offence committed or alleged to have been committed by him, the disposal of such proceedings or the sentence of any court in such proceedings.

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got a reply from them other my last letter. i do like paragraph 3 of this letter

 

I refer to your letter received 1st may 2007 and please accept my apology that you still remain dissatisfied with our service.

 

I understand that you remain unhappy, as we have not yet provide you with a copy of your original application form to which you believe that you have paid a fee of £1 for and feel that we have acted unfairly by not issuing you with this document.

 

As advised in my last letter, as you have used the facilities of the account which have amounted to the outstanding balance under the new terms of the Consumer Credit Act section S15 we do not hold any obligation to issue you with a copy of said agreement as the legal timescale for such documents to be held is within the last 6 years period, in this case our records are held from 3rd May 2001 until the present day.

 

I can confirm that I have again requested for a copy of your original application form to be found however as your accounts opening date was the 23rd November 1998 we are not legally obliged to retain said information therefore I have arranged for a credit for £1 to be paid into your Halifax Current Account ********** which will reimburse you for the paid cost which should be credited in the next 7 days.

 

At all times Halifax Plc aims to provide the highest possible standards to customers and I am sorry that on this occasion we failed to meet your expectations. It is only by letting us know your concerns that can ultimately improve our service.

 

I sincerely hope your concerns have now been resolved to your satisfaction although should you remain unhappy we will escalate your concerns accordingly with a few to granting ombudsman referral rights.

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i responce to their last letter going to send this. Thanks to Richard Spud for the advise on the S15 and other bits of their letter.

 

Thank you for your letter dated the 3rd May 2007 and your comments are noted.

 

As advised in my last letter dated the 30th April 2007 you do have a LEGAL OBLIGATION under the Consumer Credit Act 1974 section 78 to supply this information upon request which was made on the 11th July 2006. Failure to comply with a valid request within a period of 12 working days (not including the date of receipt of the request) he may not enforce the agreement at all. This prevents enforcement with or without a court order. If a default lasts for a month (for example a calendar month) it constitutes an offence under the said ACT summarily punishable by a Level 4 fine on the standard scale.

 

Consequently I do not acknowledge any debt to the Halifax.

 

It is noted that you have again requested a copy of the original application form to be found however on the 5th January 2007 it was confirmed to me by *** ****** (Team Leader, Customer Services) that you where unable to retrieve any such alleged original agreement (copy enclosed). I contend that you have failed in your obligation to supply the required information that complies with the requirements of the said ACT and under the SI 1983 The Regs No 1557 2 (1).

 

You have had 9 months to comply with my request. Yet you believe that you are under no such LEGAL OBLIGATION to supply the documentation in question under the new terms of the Consumer Credit Act section 15, where exactly in the Consumer Credit Act 2006 does it specifically relate to alleged agreements entered into prior to its implementation date of the said ACT? As you state the alleged account was supposedly opened on the 23rd November 1998.

 

I do not understand your logic of this apparent assertion as I cannot see that there is any correlation between s.15 of the CCA 2006 and any “legal timescales” of “6 years” or at all. Furthermore, I am not aware that there are any “legal timescales” with regard to how long any documents may be kept by any party to an agreement. I suggest that there may be some confusion on your part in respect of the Limitations Act 1980 and the period of 6 years for civil proceedings to be instituted under a simple contract.

 

Nevertheless; I submit my understanding that s.15 of the CCA 2006 (which effectively commenced on 6th April 2007) does not apply to a request for a true copy of an executed agreement made under s.77 and 78 of the CCA 1974.

 

With reference to s.15 of the CCA 2006 which you are now citing,

 

15 Enforceability of regulated agreements

 

In section 127 of the 1974 Act (enforcement orders in cases of infringement) subsections (3) to (5) shall cease to have effect.

 

Your attention is drawn to paragraph 11 of Schedule 3 of the CCA 2006.

 

11 The repeal by this Act of—

 

(a) the words “(subject to subsections (3) and (4))” in subsection (1) of section 127 of the 1974 Act,

 

(b) subsections (3) to (5) of that section, and

 

© the words “or 127(3)” in subsection (3) of section 185 of that Act,

 

Has no effect in relation to improperly-executed agreements made before the commencement of section 15 of this Act.

 

It is my interpretation of paragraph 11 of Schedule 3 of the CCA 2006 that the discretion of the court cannot be exercised when considering improperly-executed agreements under s.65(1) of the CCA 1974 in relation to agreements executed prior to the 6th of April 2007. On the contrary, I submit that the discretion of the court can only be exercised in this respect to improperly-executed agreements under s.65(1) of the CCA 1974 in relation to agreements executed after the 6th of April 2007 – and then subject to any prejudice caused to a Debtor or the culpability of a Creditor. I opine that the objective of s.15 of the CCA 2006 is to provide the Court with discretion in all cases when considering applications for Enforcement Orders sought under s127 of the CCA 1974 post 6th April 2007.

 

In any event, I shall expect a written confirmation from you acknowledging the contents of this letter within 5 working days, as per the requirements of section 15.3 of the Banking Code.

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pford

 

i am in a similar situation with you about date of birth being wrong

i havent started pursuing this yet as its seems complicated

 

t-mobile registered a default on my credit file but it has an incorrect date of birth can this be grounds to have it removed?

 

how would you reccomend i proceed what with t-mobile not coming under cca 1974?

 

any help will be apreciated thanks voyager

 

also if you have time could you glance over a letter i have written about a copy aplication form i have been sent under a cca request its on post #14 of the link below

 

http://www.consumeractiongroup.co.uk/forum/other-institutions/87130-voyager9-littlewoods.html

nationwide settled in full 7/06/2007

 

yorkshire bank settled in full 15/06/2007

 

capital one filed at court 06/06/2007 acknowledged 15/6 defence received 30/6 AQ sent 2/7 with application for summary judgement--hearing date 18 sept foe defence to be struck out

 

cahoot filed at court 25/06/2007 to acknowledge default judgement granted 27/06###won###settled in full

 

HBOS filed at court acknowledged 20/06/2007 default judgement granted 16th july so won

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pford

 

i am in a similar situation with you about date of birth being wrong

i havent started pursuing this yet as its seems complicated

 

t-mobile registered a default on my credit file but it has an incorrect date of birth can this be grounds to have it removed?

 

how would you reccomend i proceed what with t-mobile not coming under cca 1974?

 

 

will be going the ICO route with the date of birth as the HAlifax have confirmed that the information is correct and experian won't remove it.

 

I would go the ICO route with t-mobile

 

as for your littlewoods will reply on there

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thanks pford will go down that route once i get some sorted thanks

nationwide settled in full 7/06/2007

 

yorkshire bank settled in full 15/06/2007

 

capital one filed at court 06/06/2007 acknowledged 15/6 defence received 30/6 AQ sent 2/7 with application for summary judgement--hearing date 18 sept foe defence to be struck out

 

cahoot filed at court 25/06/2007 to acknowledge default judgement granted 27/06###won###settled in full

 

HBOS filed at court acknowledged 20/06/2007 default judgement granted 16th july so won

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pford

 

i am in a similar situation with you about date of birth being wrong

i havent started pursuing this yet as its seems complicated

 

t-mobile registered a default on my credit file but it has an incorrect date of birth can this be grounds to have it removed?

 

how would you reccomend i proceed what with t-mobile not coming under cca 1974?

 

any help will be apreciated thanks voyager

 

also if you have time could you glance over a letter i have written about a copy aplication form i have been sent under a cca request its on post #14 of the link below

 

http://www.consumeractiongroup.co.uk/forum/other-institutions/87130-voyager9-littlewoods.html

 

Look here for relevent discussion:

 

http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-broadband/41808-t-mobile-dont-need.html?highlight=failed+CCA

 

and also here for strategy on removing defaults:

 

Remove Default Notices on a Credit File - We show you how

 

Forget complaining - the regulators are sinking without trace, use the letters and strategies.

 

Z

[sIGPIC][/sIGPIC]

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thanks zubo

 

have already looked at them threads but will do again i should find some more info

 

i was just wondering if the date of birth thing was a good and easier way of getting this done as there doesnt seem to be many threads that this has happened to people in fact pfords was the first i have seen.

 

what i mean is if you approached them saying incorrect infomation wouldnt they just change the details on the default to show the correct details?

 

again thanks zubo

nationwide settled in full 7/06/2007

 

yorkshire bank settled in full 15/06/2007

 

capital one filed at court 06/06/2007 acknowledged 15/6 defence received 30/6 AQ sent 2/7 with application for summary judgement--hearing date 18 sept foe defence to be struck out

 

cahoot filed at court 25/06/2007 to acknowledge default judgement granted 27/06###won###settled in full

 

HBOS filed at court acknowledged 20/06/2007 default judgement granted 16th july so won

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i responce to their last letter going to send this. Thanks to Richard Spud for the advise on the S15 and other bits of their letter.

 

Thank you for your letter dated the 3rd May 2007 and your comments are noted.

 

As advised in my last letter dated the 30th April 2007 you do have a LEGAL OBLIGATION under the Consumer Credit Act 1974 section 78 to supply this information upon request which was made on the 11th July 2006. Failure to comply with a valid request within a period of 12 working days (not including the date of receipt of the request) he may not enforce the agreement at all. This prevents enforcement with or without a court order. If a default lasts for a month (for example a calendar month) it constitutes an offence under the said ACT summarily punishable by a Level 4 fine on the standard scale.

 

Consequently I do not acknowledge any debt to the Halifax.

 

It is noted that you have again requested a copy of the original application form to be found however on the 5th January 2007 it was confirmed to me by *** ****** (Team Leader, Customer Services) that you where unable to retrieve any such alleged original agreement (copy enclosed). I contend that you have failed in your obligation to supply the required information that complies with the requirements of the said ACT and under the SI 1983 The Regs No 1557 2 (1).

 

You have had 9 months to comply with my request. Yet you believe that you are under no such LEGAL OBLIGATION to supply the documentation in question under the new terms of the Consumer Credit Act section 15, where exactly in the Consumer Credit Act 2006 does it specifically relate to alleged agreements entered into prior to its implementation date of the said ACT? As you state the alleged account was supposedly opened on the 23rd November 1998.

 

I do not understand your logic of this apparent assertion as I cannot see that there is any correlation between s.15 of the CCA 2006 and any “legal timescales” of “6 years” or at all. Furthermore, I am not aware that there are any “legal timescales” with regard to how long any documents may be kept by any party to an agreement. I suggest that there may be some confusion on your part in respect of the Limitations Act 1980 and the period of 6 years for civil proceedings to be instituted under a simple contract.

 

Nevertheless; I submit my understanding that s.15 of the CCA 2006 (which effectively commenced on 6th April 2007) does not apply to a request for a true copy of an executed agreement made under s.77 and 78 of the CCA 1974.

 

With reference to s.15 of the CCA 2006 which you are now citing,

 

15 Enforceability of regulated agreements

 

In section 127 of the 1974 Act (enforcement orders in cases of infringement) subsections (3) to (5) shall cease to have effect.

 

Your attention is drawn to paragraph 11 of Schedule 3 of the CCA 2006.

 

11 The repeal by this Act of—

 

(a) the words “(subject to subsections (3) and (4))” in subsection (1) of section 127 of the 1974 Act,

 

(b) subsections (3) to (5) of that section, and

 

© the words “or 127(3)” in subsection (3) of section 185 of that Act,

 

Has no effect in relation to improperly-executed agreements made before the commencement of section 15 of this Act.

 

It is my interpretation of paragraph 11 of Schedule 3 of the CCA 2006 that the discretion of the court cannot be exercised when considering improperly-executed agreements under s.65(1) of the CCA 1974 in relation to agreements executed prior to the 6th of April 2007. On the contrary, I submit that the discretion of the court can only be exercised in this respect to improperly-executed agreements under s.65(1) of the CCA 1974 in relation to agreements executed after the 6th of April 2007 – and then subject to any prejudice caused to a Debtor or the culpability of a Creditor. I opine that the objective of s.15 of the CCA 2006 is to provide the Court with discretion in all cases when considering applications for Enforcement Orders sought under s127 of the CCA 1974 post 6th April 2007.

 

In any event, I shall expect a written confirmation from you acknowledging the contents of this letter within 5 working days, as per the requirements of section 15.3 of the Banking Code.

 

their 5 days are now up. :-) just goes to show they can't even comply to the banking code

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Unfortunately this method won't work with T-Mobile, as they will say that they are not covered by the Consumer Credit Act (CCA).

 

IMHO, T-Mobile should not be allowed to register a default against someone unless they have followed the same procedures as the banks are obliged by the CCA to follow. AFAIK, a lender will look at a default from T-Mobile as being equally bad as one issued by Natwest, even though Natwest has to operate within strict parameters (whereas T-Mobile could tell Experian that you have defaulted if you are 1 day late with a payment, and there is nothing you can do about it). The two defaults are the same in name only...

 

Jeff

 

 

and also here for strategy on removing defaults:

 

Remove Default Notices on a Credit File - We show you how

 

Forget complaining - the regulators are sinking without trace, use the letters and strategies.

 

Z

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Not being a bank, they are not covered by it (more's the pity)...

 

Regards

 

Jeff

 

their 5 days are now up. :-) just goes to show they can't even comply to the banking code
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HELLO

 

SUBSCRIBING TO THIS VERY INTERESTING AND INFORMATIVE THREAD.

 

KEEP UP THE EXCELLENT WORK:grin:

 

I HAVE HAD A FEW COMPANIES DEFAULT ON CA:lol:

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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