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    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
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    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
    • So Rayner who is don’t forget still being investigated by the local council and HMRC  is now begging to save her seat Not a WOMAN in sight in this video other than Rayner  Farage is utterly correct this country’s values are non existent in her seat   Rayner Pleads With Muslim Voters as Pressure From Galloway Grows – Guido Fawkes ORDER-ORDER.COM Guido has obtained a leaked tape from inside a meeting between Angela Rayner and Muslim voters in Ashton-under-Lyne...  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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I got sent the same letter today claiming i downloaded ministry of sound 2010 in december 2009 and am to pay £375.....Rang the solicitors who advised me that MOS used a program called Digiright which has traced the download back to IP address...which when checked isn't even my address...it shows somewhere in plymouth.....but was then advised IP addresses change. Funny thing is its highly unlikely i have downloaded this album as i hate dance music!! lol

Gonna seek legal advice as think £375 for one album is a bit steep!!

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If I didn't upload file and I got this letter. What do I do,ignore it, phone them or send them a letter.

 

If you didn't download/upload it, and this company has written to you to make a cliam under the code of practice for pre-action protocol in interlectual property rights disputes (like ACS Law) then you should as the defendant and as a minimum, reply with a letter denying the allegation and explaining why.

 

This is what I did in April. I recieved another letter after that to which I replied, again denying it. I have heard nothing since.

 

Without more details of the contents of these new letters from this new firm it is hard to comment.

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[...]Rang the solicitors who advised me that MOS used a program called Digiright which has traced the download back to IP address...[...]

 

Is this Digirights - the well known German IT company that ACS Law used to employ before they started using a two bit London company called NG3 Systems...before they stopped even naming their IT experts in their letters...

 

Or is it Digiright - a company based in the Costa Del Sol and equally dodgy looking?

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I don't think it works like that it's not the case of debbie does dallas x 2 a sequel is still only one film. In Jaws 2 there wern't 2 sharks or an extra film :)

 

Sounds like another cockup if you pardon the joke

 

I think he is saying it is for 2 films ie:- DDD1 and DDD2, not just DDD2

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Is this Digirights - the well known German IT company that ACS Law used to employ before they started using a two bit London company called NG3 Systems...before they stopped even naming their IT experts in their letters...

 

Or is it Digiright - a company based in the Costa Del Sol and equally dodgy looking?

 

 

solicitor said its well known company that have been used in the states, uk and germany. Pretty vague really didn't think solicitors sounded very proffessional over the phone...something didn't add up

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[...] just to add the ip address on letter is different to my own aswell.

 

It is normal for the ip address to be different. It will be a "dynamic address" which means that the Internet Provider allocate you a different ip address nearly every time you connect. The ip address quoted in the letter is the one that was allegedly being used at the time of the infringment.

 

Anyway, it is immaterial what the ip address is or was, as it only identifies an internet enabled device, not an individual. The device in this case is probably the wireless router that the Internet Provider allocated an ip address to - that address can be discovered and spoofed very easily as can the router be hacked and used by a 3rd party.

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Hi All - Big thanks to everyone who has posted here.

 

Got my first letter from ACS this morning and done all the usual emotions : frightened, shocked and increasingly angry. My letter is about evacuate the dance floor.

 

After reading other peoples experiences, will now calmly use the template for the Letter of Denial (LOD).

 

At least i know that i will get further threatening letters, but will start to enjoy the game that is ACS -although still have a small worry about paying this money !

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hi benk103 - Its a civil matter so no criminal record.

But even if you did do it, they need to prove it. Something that most people think they cannot do - they have not taken anyone to court yet i understand.

Have a read of this forum and then make up your own mind what to do.

Just take a few days to get your head around all the info - once you admit it, there is no way back.

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I just can't see past the idea though that if I do one of these Letters of Denial, then it turns out they can 'prove' it, that it's going to end up with a bigger fine. I can barely afford this as it is! On the other hand like other's have said, if you pay once chances are they might come back cap in hand again. Has anyone here actually paid them?

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technically each infringemnet is a case of its own so they could send you a letter in ralation to as many cases as they feel you've broken the copyright. From what i have read it seems that they are just chancers trying to scare people into paying out. I mean if they had all the proof, i cant believe that they would not just take you straight to court as you if found guilty would be liable for the costs.

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not sure on a point here, i was told thatthey had taken outa court order against sky to get the addresses of the ip users could they do this or would it not be covered by data protection act

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I too received a letter from Gallant Macmillan this morning demanding £375 for allegedly downloading Ministry of Sound - The Annual 2010 and went into blind panic. Checked my IP address and it isn't the same as the one they have quoted, however I have read that Sky uses dynamic IP adresses. Can you prosecute someone on the evidence of a dynamic IP address? Am going to Citizens Advice on Monday so will report their advice.

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Davvruss- The only way for them to get the account holder address from the IP is via a court order - they have done this "forcing" Sky to give out the names and address of the account holder.

I say "forcing" as Talk Talk refused to hand over the info- Sky and others just handed it over...

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I got my letter today i feel a lot better now after seeing im not the only one. I read that there is a template for a letter which i can use how do i go about downloading or seeing what to put in my letter thanx

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Got my letter this morning from ACS:LAW solicitors demanding £295 for apparently downloading "Cascada-Evacuate The Dancefloor" cd. I don't even like Cascada!! :( If any knows where to find a template letter to send to these **** bags would be much appreciated, or is it best to completley ignore them?

 

P.s found a good video on the subject YouTube - Davenport Lyons - threatening letters.

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Lawdit are your best bet for a solicitor they handle alot of these cases but remember solicitors are not cheap either when hiring them. Google them then go to their IP (intellectual property) section.

 

Remember on the internet mate don't give to much info away about your particular claim as they can use it against you, you should edit your post about your router / missing part of your name etc. ACS:LAW actively browse these forums and scrap together any minute piece of info on you, because as it stands all they know about you is your name and address.

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first post . just received a letter as well from gallant and macmillan for 375 saying we downloaded the ministry of sound album when we didnt.it also states an unbelievable time that we downloaded it too. what do i do?? i have read quite a bit and intend to send them a lod. please help this is outragous.

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