I think that with ups too, without any account, you can choose that the sender will pay import costs. Make also sure Incoterms are correct in your documents: should be DDP, delivered duty paid.

Do you have the model of the speed gun?Not sure how in uk works, but here in the report it is reported the model of the speed radar, its approval and when it was last calibrated; if you have the model name I'm quite sure you can check in internet how it works. I think you were caught in front, the photo of the rear plate is only a method to identify you. Just pay the fine

I'm not from UK but this should be valid in general. First of all you have not to pay the VAT 2 times...the correct behaviour should be, as a final customer (since you are not vat registered), you receive the invoice with the uk vat and you pay it to the seller, but it should be the seller that should pay the vat in Malta, acting as an importer. Then, the seller, and not you, can recover the import vat (paid in Malta). But things were made wrong, so the seller should: 1. Issue a credit note to you for the amount of the wrongly invoiced VAT 2. Give back the money to you equal to the amount of the VAT 3. Declare the credit note on his UK VAT return to recover it from tis Country No idea about a claim, may be not worth for that amount (£500). An additional note: if in the customs bill it's you that appear as the importer (and more important in the invoice from the carrier that acted as the intermediary), the seller can't recover the vat. Documents were compiled wrongly. So it's like you bought something in uk and exported it to Malta. I think you can do nothing, sorry. Sorry for what happened.

Hello forum, this is not a request for something to do, it's well explained all over this forum, just want to share a case and add some considerations. Timeline: Contacted by a sale representative of Ansys by email (contacts taken from internet website and social networks), located in Europe, attaching a pdf letter intimating the illegal use of Ansys for several years, asking to review the letter in 7 days. Nothing to hide, I consider myself a polite person, I replied denying all and asking for what he called "evidence". He asked for a meeting, this was denied, I have no time to waste. After some more exchange of emails he sent a single log line (saying it was part of the full log) with an ip address, geographical coordinates and an image of google maps. Replied one more time, last time, reiterating what I were writing in previous emails. --- Now waiting for a contact from solicitors, and of course all future communications will be ignored. --- Considerations: - In my specific case the ip address is not belonging to me (their target) - Even if the ip address was mine, it's not even relevant in a possible lawsuit; there are very serious past cases in my Country, not relevant to copyright, which stated that it's not possible to link a person to an ip address - Their logs have no value: logs are txt files and unless of property of a third party legal entity they are simply text files and who knows if they have been altered.. - Even if the logs are authentic I'm quite sure I could be able to sniff the authentic sent packets, forge my own with fake data and send to their piracy control system - Mac addresses were still not shared; like ip addresses they have even less importance, they can be spoofed or, even more, they can be changed for virtual adapters - Even if they open a case, most probably they will open it in the court where their company resides (US?); the law, in my Country, says that the case must be opened in the Country of the defedant; they state that the user accomplished to their terms and conditions of their contract when the user installed the pirated copy; however, a sentence in the UK stated that the contract inside a pirated copy has no value and cannot be considered valid - Do they know what is GDPR? if they can track users, and they can (till now, I know they grab ip addresses and they use wifi tracking), they can be reported to the privacy guarantor in Europe, and I think in UK too.. - Just to give you some "numbers": Ansys sent in this year (2023) an average of 3,5 emails with letters attached per day. --- All of this was before reading this forum. I will update this post for more information on how the situation will evolve, just to have a complete report of this. Special thanks to dx100uk