Morgan Stanley Help Please

[bobtheb]

Put all interest on the spreadsheet, it will work out for you how much to claim

[leebrannan]

Has anybody tried to ring Morgan Stanley to see if they want to settle over the phone. I know this works with MBNA and they even work out the compound interest for you.

[andrew1]

Hi, I was just scanning the threads and noticed your one is about the same as mine. I've got a MS card claim going back to 2001 and the have just written offering as a goodwill gesture the fees but not the interest ( or a fraction of the interest) worked out on some minimalist fraction of a %.

 

So, they having accepted the late fees etc to be refunded, I have put in a telephone call to get this interest bit explained and to ask why they are not prepared to pay interest for the time they've had the money. I am waiting for a reply as I am typing as I am going to try to negotiate the interest against court claim. I'm tempted to try to end up with 50% of the interest but on the other hand I feel like I'm letter you guys down on the site if I gon't go for the full thing 8-) I'll see what happens and let you know.

 

They have also said that they do not agree with my legal analylis - do you know if anyone has won against them and had interest paid - I need to know quite quickly if I can before they phone - sorry off searching

[andrew1]

Okay you guys. I have spoken to MS and they are insisting on the confidentiality agreement. I haven't signed it yet so If I go quiet you know I won and I'm after contractual rate! They will be phoning me tomorrow after speaking with legal. For the reference, the person I spoke to was very pleasant, very amicable to the arguments I put forward and sounds like there's a deal to be had.

 

To answer your question leebrannen the talking on the phone is not such a bad experience thus far and you might save yourself alot of paperwork trying.

[leebrannan]

cheers andrew, that sounds encouraging. I was thinking about talking to an accountant about this compound interest thing. I was thinking that maybe they could work out the compound interest for me so that i could add that to my £875 claim. ( just had news of my 2nd claim against MBNA - £436 charges, they offered a total of £1,226 once they had worked out the compound interest.) Its obviously worth going that extra mile to make sure we get it.

Do you have a number to call for MS? Did you say that they would work out the compound interest for you (as with MBNA)? This would be a huge help, as i'm really not sure where to start with it. Don't really just want to let it go to court and claim 8%!!

[andrew1]

0800 028 8990 - that's the Glasgow Customer Liaison Team you just need your card number or reference ( I just pressed the # button twice rather than go through that ) and got through to a human!

 

Listen, you can talk about compound interest all you like but Vampiress will have palputations if she thought I was going to try to get my head around that one

 

I had enough trouble working out the ordinary interest! I probably could have asked for it in fact I might when they phone ask if the could work it out for me and pay it ! that'd be a laugh! Good luck anyway.

[redsonja]

Hi Lee

Im just starting our with MS and just wondered how your claim is going with them. Did they work out the interest for you after?