Jump to content


  • Tweets

  • Posts

    • Shein has been linked to unethical business practices, including forced labour allegations.View the full article
    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Boots-RLP 16yr old girl £93.17 for testing mousse !


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5260 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 122
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Well thanks for everyones help on here but its not over yet, I'll need RLP to confirm that she's not on their dishonesty database.

 

Forgot to mention that I also received today a letter from RLP in response to my subject access request asking for the £10 fee.

 

'You are advised that this is a valid claim for compensation and this issue should not be ignored'

Link to post
Share on other sites

now issue RLP a request to remove the data held and if they fail or fail to confirm that they will do it you will complain to the ICO

 

they have a max of 28 days to complete it,

 

in the grounds they have no just reason in law to retain that data

..

Link to post
Share on other sites

Well,no doubt you should get something back from Boots at some point to compensate you for that,well that's what I think you deserve.

 

I don't at all see the need for them to refer to the compensation though,when you were just requesting the subject access request.

 

Don't forget to ask him if he is aware of the league tables naming contract staff.

Edited by shanty
Link to post
Share on other sites

Great news Sugar Plum As you have stated make sure they remove ANY & ALL data from their system

 

Also it does seem that their clients are taking a much more sensible view than RLP As momentum builds it's only a matter of time before their other clients do the same

 

Once again very well done & wish your kid all the best for the future:D

Link to post
Share on other sites

  • 1 month later...

Just when I thought it was all over, my daughter today received a letter from OPOS Limited. A civil recovery notice along the same lines as RLP ones, demanding the same money.

 

I need to write again to Boots, but was concerned about my daughters name being passed on again to a further company.

 

Here we go again!

Link to post
Share on other sites

Yes this is blatant and unreal.

Can you confirm just who is OPUS claiming to be collecting for ?

I can see we are going to have to remind OPUS of their obligations under codes of practice and consumer regs.

If you need help with letters let me know-although I am sure you can word something just as strong.

Boots are a party to this fiasco and need to be informed.

dont forget to send Boots a copy of their letter to you,and a copy of this letter from OPUS.

Send recorded and addressed to the sender of your apology.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

'Our clients Retail Loss Prevention Limited have advised us that you were found to have committed a wrongful act on their clients Boots the Chemist premises which caused them to suffer a financial loss'

 

I dont suppose this ever gets to a court, just passed around to DCA's although they're not collecting a debt, just compensation costs. How much is this costing Boots though? Same amount is being requested although I bet the next letter will have their costs added on.

Link to post
Share on other sites

It looks like Boots have not communicated their response to you to RLP.

If Boots are being cited in the collection communications,then here is the first port of call.

Without Boots there is no cause of action-Boots should be reminded of this.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Just when I thought it was all over, my daughter today received a letter from OPOS Limited. A civil recovery notice along the same lines as RLP ones, demanding the same money.

 

I need to write again to Boots, but was concerned about my daughters name being passed on again to a further company.

 

Here we go again!

 

 

Sugar Plum please get in touch. OPUS is RLP's NI based debt collector

Link to post
Share on other sites

  • 2 weeks later...
Sugar Plum please get in touch. OPUS is RLP's NI based debt collector

 

Joncris are there two companies this one OPOS is definately based in Scotland?

 

I think I can recall sometime ago someone mentioning a breach of the DPA should a third party become involved can anyone shed some light on this?

 

Does anyone know if Boots are aware of these matters being passed on?

Link to post
Share on other sites

  • 1 month later...

Further letter received today from a company called DERS (Debt Enforcement & Recovery Service) demanding payment, warning of a possible site visit or legal action.

 

Small print at the bottom states that this company is a trading style of Opos Limited.

 

No reply yet from Boots, I sent further letter asking for a reply on Friday.

Link to post
Share on other sites

Further letter received today from a company called DERS (Debt Enforcement & Recovery Service) demanding payment, warning of a possible site visit or legal action.

 

Small print at the bottom states that this company is a trading style of Opos Limited.

 

No reply yet from Boots, I sent further letter asking for a reply on Friday.

 

LOL, I got one of those today. These people are comedians, do they not understand that a "debt" of this nature can only be decided by the courts, not on the say-so of RLP? (Yes, of course they do!) There is no "debt". Legally, it doesn't exist.

 

It's an inspired idea for a [problem], invent a debt, make it look official and persuade people that they have to pay it (voluntarily of course!) by bullying, blackmail and intimidation.

 

Unfortunately for them, Opos/DERS have no teeth, RLP have no teeth. It would require Boots themselves to take you to court to establish a legal debt and they aren't about to do that. Opos/DERS/RLP can't take you to court.

 

Ignore the letter, laugh at it, that's what I did.

Link to post
Share on other sites

Trouble is Espistolis if you don't challenge them they WILL add your name to thier self proclaimed 'dishonest persons' data base to which their paying customers will have access & who it's alleged include retailers, employers, insurance companies, finance companies, CRA's AND debt collectors

Edited by JonCris
Link to post
Share on other sites

Have you got a postcode for DERS ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Ah ok-its just that I could not find anything in the CC licence database for either name.

Maybe they are registered under another-will look now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Ah yes-Its listed under OPOS Limited.

I see that they added DERS to the licence earlier this year on a variation.

 

 

Event Details

 

Licence Details:

 

 

Licence/Application Number Licence Status Applicant/Holder Name 0616281 Current OPOS Limited Event Details:

 

 

Event Number Event Type Date of Receipt Closed Date Status 3 Variation 12-Feb-2009 23-Mar-2009 Completed Licence Event Details:

 

Address TypeAddressAction Principal Place Of BusinessIngram House, 227, Ingram Street, GLASGOW, G1 1DA, United KingdomAdded / Retained Registered OfficeIngram House, 227, Ingram Street, GLASGOW, G1 1DA, United KingdomAdded / Retained

Trading Names:

 

NameAction Debt Enforcement & Recovery ServicesAdded

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

looked at the list of people they are allowed to hand people details out to on the data commisioners website, quite a long list isnt it?

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

Link to post
Share on other sites

Yes Its prob Max priviledge.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

  • 3 weeks later...

arnt debt collection industries ment to hand the debt back to the origionator if it is in dispute.

 

remind them off this im sure someone can dig up the point in law if needed

 

or i suppose you could charge per letter needed to reply to them...

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...