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    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
    • Just as i thought (from above post) : i just hope this is not the normal customer service that say they cant do anything and that you have to appeal to excel parking 🙄 this is the response my friend has received today - totally ignoring the subject which was: 'victim of disability discrimination on the part of your agents' does anyone have any ideas to reply with please?     Thank you for your response.   I would like to apologise for the error in the previous email; our CEO, Tarsem Dhaliwal had received your email and tasked ourselves in the Executive Resolution Team with looking into this.   We have raised this with our internal property department who have more information on parking charges and any appeals, we can see that you had appealed the PCN with excel which was rejected, you then appealed the PCN with IAS which was also rejected.   Because of this, we would not be able to cancel or refund the charge.    I understand this may not be the outcome you had hoped for, I am sorry for any inconvenience caused.   Kind regards, Cissy
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EQUITA/Council tax Imminent visit please help.


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Hi all, this is my first post on this forum, so please bear with me, Last year i made the mistake of missing a months council tax payment, and i was forwarded to equita, in january this year, after reciving a baliff;s removal notice. so i duly went to there office in Birmingham, and arranged a payment plan, of £88 a month, a letter was sent in the post, and a payment book too, i have kept up all my payments, and was shocked to find in my letterbox last friday a "notice of removal" with a rather rudely wrote letter telling me they were going to remove my goods ad chattels, so i phoned the man up, and he said he didnt have my papers, could i phone him on monday (yesterday) so i did, he said he still didnt have my paperwork, so i phoned him today (tuesday) so i spoke to him, and he said that i had to go into the office and speak to the people there, i also phoned there help line (joke) and they said i had missed payments, a the agrement was weekly, put i said i had paid monthly and not in default.

 

i was then subjected to a lecture about paying my council tax on time, and that it was my fault.

 

so i then phoned the baliff back, and he said that he had told me what to do, and that iam an idiot for not doing it, and he will be outside my flat at 7am tomorrow, however iam at work, and wont be there, but my wife will be, ive told her nt to let this man in, and i will be going back to the office tomorrow.

 

is there anything i can do, to get these people of my back?

 

would it help if i go to the council and ask them for help?

 

if my car is on finance can he still take it away?

 

any help pls, my mind is a whirl

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Hiya, this is my first post, so please be gentle, i missed 2 months council tax last year, and was immediatly reported to Equita, the first i knew about it, was a letter, with huge red letters "notice of removal" on the top, with the standard bumf about a baliff, coming round my flat, and wanting to take my stuff, i phoned the number on the letter and arranged a re payment plan, this has been paid every month on the date stated.

 

however come friday (20th march 09) i had another one of there lovely red letters, so i phoned the baliff, and asked why i had been visited, he said he didnt know, and told me to phone on monday (yesterday) so i did, and was told he didnt have my file, could i phone today, so idid, he said i had to go to the office in birmingham as he didnt know why, so i phoned there help line (joke) and was told that i had broken my argeement, with them, and i had to speak to the baliff, i said i hadnt broke any agreement, but was told that i had to pay 20 pounds a week, and i have been paying 88 pounds every 4 weeks, so in theory i am in front of my payments.

 

i phoned the baliff back, he basically told me i was an idiot, as i should have gone to there office in birmingham, and that he will be coming round at 7 am tomorrow to remove my stuff.

 

can i ask, if he has never been in my flat how can he remove my stuff?

 

if my car is on finance or in a shared car park, can he remove that?

 

what happens if i just tell him to shove off?

 

help please iam at my wits end!

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Will move your thread.

Merged and re-titled.Please stick to one thread-its in this forum where you are likely to get most advice.Have a read through the stickied guidance here-while waiting.

A shared car park will make no difference-I suggest you move it well away.If theres no WP order been signed and he cant get in by lawful means then they cant take anything.If you can get down to the Council office I would do so and prove them wrong.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi all, this is my first post on this forum, so please bear with me, Last year i made the mistake of missing a months council tax payment, and i was forwarded to equita, in january this year, after reciving a baliff;s removal notice. so i duly went to there office in Birmingham, and arranged a payment plan, of £88 a month, a letter was sent in the post, and a payment book too

 

Did you sign anything when you made that agreement with the bailiffs?

 

 

was shocked to find in my letterbox last friday a "notice of removal" with a rather rudely wrote letter telling me they were going to remove my goods ad chattels, so i phoned the man up, and he said he didnt have my papers, could i phone him on monday (yesterday) so i did, he said he still didnt have my paperwork, so i phoned him today (tuesday) so i spoke to him, and he said that i had to go into the office and speak to the people there, i also phoned there help line (joke) and they said i had missed payments, a the agrement was weekly, put i said i had paid monthly and not in default.

 

In my opinion you are being conned.

 

 

i then phoned the baliff back

 

Really! You must stop telephoning people, all they'll give you is bad news.

 

Only write, email from now on.

 

 

he will be outside my flat at 7am tomorrow, however iam at work, and wont be there, but my wife will be, ive told her nt to let this man in

 

Good, good!

 

 

i will be going back to the office tomorrow.

 

 

Nooooooooooooooo!

 

 

is there anything i can do, to get these people of my back?

 

Well lets see, it depends on whether you've signed anything, and whether they have been into your house.

If the answer is no to both they are stuffed.

 

would it help if i go to the council and ask them for help?

 

No they are doing exactly what the council wants them to do.

 

 

if my car is on finance can he still take it away?

 

No, they can only seize the property of the debtor. Although Bailiffs have the right to assume it's your property. I'd park it away from the house anyway, but if they did seize it, they should accept a statutory declaration from you that you don't own it.

If it's on HP, you don't own it.

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