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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Capital Finance One/Payday Credit - Anyone else used them? -


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I had a payday loan out with these people on July 09 i had previously used them before and had paid them in time, unfortunately i had to enter a debt management plan and Capital Finance were informed of this, i asked for references numbers etc to give to my debt company but i heard nothing. Until May 14th of this year were they have taken £160 out one day and £200 the next, the other problem is i only have a basic bank account with no overdraft facilities so the payments are pending until money enters my account, i only work 20 hours a week and most of my income is supplemented by wtc and ctc, i have lost my child benefit money and last weeks credits. My bank says they cannot stop the pending debits and i have reported to them as fraud, i have absolutely nothing to live on until this is sorted. What chance to i have of getting my money back??

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I had a payday loan out with these people on July 09 i had previously used them before and had paid them in time, unfortunately i had to enter a debt management plan and Capital Finance were informed of this, i asked for references numbers etc to give to my debt company but i heard nothing. Until May 14th of this year were they have taken £160 out one day and £200 the next, the other problem is i only have a basic bank account with no overdraft facilities so the payments are pending until money enters my account, i only work 20 hours a week and most of my income is supplemented by wtc and ctc, i have lost my child benefit money and last weeks credits. My bank says they cannot stop the pending debits and i have reported to them as fraud, i have absolutely nothing to live on until this is sorted. What chance to i have of getting my money back??

 

Have you got time to have your income put into another account? failing that I would go right to the top with the bank. How can they justify pending payments whilst awaiting income to offset it against. It will be hard work but I would make a lot of noise - point out in no uncertain terms that it is benefit money they are playing with.

 

Good luck

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Hi

 

Thanks for your advice, i am getting physically sick over this now its too late for this weeks tax credits but i have no other accounts for it to go in, i phoned the back today but again no joy they are investigating my allegations, i do not understand how they can authorise these payments when i have a basic card cash account with no overdraft facility, the transactions were made at 03.18am.

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Hi

 

Thanks for your advice, i am getting physically sick over this now its too late for this weeks tax credits but i have no other accounts for it to go in, i phoned the back today but again no joy they are investigating my allegations, i do not understand how they can authorise these payments when i have a basic card cash account with no overdraft facility, the transactions were made at 03.18am.

 

If the bank won't play ball you will need to sort a new account out as a matter of priority. They are easy to open, failing that can you get it paid into someone elses account? Until you have income going elsewhere they may be back for more when they realise your bank will pay.

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My bank has cancelled the pending payment on my account but say Capital Finance One may ask for it again, can they take the money after i have cancelled the card, i am still trying to reach cap finance themselves with no luck.

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My bank has cancelled the pending payment on my account but say Capital Finance One may ask for it again, can they take the money after i have cancelled the card, i am still trying to reach cap finance themselves with no luck.

 

Great news - a relief I bet.

 

Under normal circumstances they can't get the money after you have cancelled your card. Some of these companies though can force payment through on them. Leave your cash in account for as short a time as possible and put it somewhere safe.

 

In the long term new account is the only true safe haven.

 

CFO always hard to get hold of - insist on paying by standing order or over bank counter if they ask for your new bank details

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hi yeh thanks, a bit relieved at least i could draw some money out today, ive applied for a new account so hopefully that will also help, thanks for your advice, just hope CFO get what they deserve.

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CFO have now taken another £160 out of my account today, leaving me with £5, thats £360 in total in one week, this is after the pending payment and my card had been cancelled, I have today reported a dispute with this company after retail fraud said because i had used this company prev it was not a fraud!! They had forced through the payment as a cash payment. After a week of telephone call and emails i have not yet heard a thing from CFO. I am again without any money and no help from my bank.

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Hi by reading what everyone else says i understand that this company is a nightmare!!! i have recently took out a loan with them and have now found i cannot repay the loan back in full !!

 

I have sent them an e-mail an had no reply !!! I would like to get this sorted as quick as possible ! can any 1 help me on what to do ? i have no contact number for them and they dont seen to reply !!! Getting worried incase any of the above problems occur with my self !

 

PLEASE HELP :( !

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Hi by reading what everyone else says i understand that this company is a nightmare!!! i have recently took out a loan with them and have now found i cannot repay the loan back in full !!

 

I have sent them an e-mail an had no reply !!! I would like to get this sorted as quick as possible ! can any 1 help me on what to do ? i have no contact number for them and they dont seen to reply !!! Getting worried incase any of the above problems occur with my self !

 

PLEASE HELP :( !

 

Cancel your debit card straight away and think about getting a new account This company have been known to ''push payments through'' even when your card has been cancelled. They are notoriously hard to get hold of although if you owe them money you may find that they hard to get rid of Id try this email address [email protected], i have managed to speak to somebody through here before, whether its ''Barry Silver'' or not nobody knows. There is a phone number:

0843 216 4323, however they do not always answer.

I do now have an arrangement in place with these now at £20 per month, just hold your ground and be firm, you will usually find that they will back down eventually, good luck :)

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I took out a day day loan with capital one, and between signing the electronic aggreement and recieving the funds i came across this foru,. To be honest i was really worried following all the comments above, but i recieved the payment 48hrs after the application went through, and I have had no problems since. I do agree they are very hard to get hold of, which i think could be better, but i am pleased to say everything has gone fine with them so fare.

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Hi

 

I've tried to email COF through there website and on there customer service email address, however they dont respond apart from with emails informing me that they have fined me £10!!!

 

Anyone any advice!

Please sign this petition - Asking for the government to drop the length of time credit ref agencies can hold data on us!!

 

http://petitions.number10.gov.uk/CreditRA/

 

:smile::p:rolleyes:

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Hi

 

I've tried to email COF through there website and on there customer service email address, however they dont respond apart from with emails informing me that they have fined me £10!!!

 

Anyone any advice!

 

Throw a statutory request at them in the guise of a sar, that will get their attention.

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  • 2 weeks later...
Robjam, you offer all this advise but are you sure you know what your tlking about? Its prob not your fault but the advise you gave me did not help at all!! :mad:

 

I have been in constant contact with the solicitors who have been advised to accept nothing but full payment. A court date has been set n to be honest im pretty worried about it. I have been told that the court will only make me pay what I can afford but still i didn't want a court appearance against my name!!

 

Hi Boystory.

 

Sorry to hear that. I have just read your post and unless I am much mistaken I suggested you pay the CFO loan. they had just forgotton to take it. I just said you shouldn't be penalised for their delay.

 

At the end of the day feel free to ignore me.

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CFO rep...the Consumer Action Group is all in favour of companies who come on here and address any issues that their customers / clients have, what however is not so clever is employees who work for these or associated companies who pretend they have taken loans out, come on here and make comments on their own situations and do not reveal they actually work for the company itself !!

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  • 3 weeks later...

READ THIS...........READ THIS............READ THIS...

 

I took a loan out with capital Finance one last year... however after going through a seriously bad cash flow problem I was forced to enter a debt management program which this loan was taken into.... I have been paying my monthly fees and these have been distributed to all the people i owe money too- including capital finance one.

 

Around a month ago i got an email from someone working for capital finance saying they would erase all fees and from my balance ( i now owe 145) if I took another loan out with them, - a new product they were testing???? and paid directly to them instead of the debt management program. I thought this was a good opertunnity to rebuild my credit history so i took up the offer.

 

After applying for another £300 loan with them, ***signed the agreement- and guesss what- they declined me!!!! saying i have an outstanding loan??- they already new this.

 

I forgot about it and moved on... still paying my money to debt management..

 

I got paid on the 30th june, 2010.... only to find that they( capital finance) have taken £360 from my bank account (£200, £100, £60) and left me with £5.87 for the month.... I AM OUTRAGED,,, HOW CAN THEY DO THIS ??????? HHHHEEELLLLPPPPPPP!!!

 

* they tried to take a further £160 but returned it before it actually left my account balance- this would of taken me overdrawn.............. please i would like to hear all responses......

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I had a payday loan out with these people on July 09 i had previously used them before and had paid them in time, unfortunately i had to enter a debt management plan and Capital Finance were informed of this, i asked for references numbers etc to give to my debt company but i heard nothing. Until May 14th of this year were they have taken £160 out one day and £200 the next, the other problem is i only have a basic bank account with no overdraft facilities so the payments are pending until money enters my account, i only work 20 hours a week and most of my income is supplemented by wtc and ctc, i have lost my child benefit money and last weeks credits. My bank says they cannot stop the pending debits and i have reported to them as fraud, i have absolutely nothing to live on until this is sorted. What chance to i have of getting my money back??

 

 

 

read mine dated today... more or lesst he same as yours, debt management, money taken out,,,, we need to get help with this.. have you heard anything yet???

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The simple truth is they wanted your card details. Why would they lend to you again when you didn't pay last time.

 

Virtually no way of getting it back.

 

I wish I could be more positive.

 

 

they cant do that tho. For one I dont even owe them as much as they took off me- theres at least a £200 difference.

 

and for 2 they passed the debt over to a collection agancy so they dont even controll it anymore.

I will get my money back. I need it to live for the rest of the month.

I am goin to fone wen they open on moday, if they dont pay it to my bank immediatley then I will get trading standards, the police, the media and offcom involved. And considering that I am a soldier with the Armed Forces I think they will pay back pretty quickly as they dont want the headlines like:-

 

"company stole money off soldier soon to be deployed to Afghanistan"- that could pay for vital kit I may need- catch my drift.??

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Go for it jamie.

 

The only time they have handed money back is when the bank have reversed a transaction. Probably your best starting point.

 

Good luck

 

 

Thanks ;-)

 

I fully intend to get all of my money back, all my phone calls will start on monday when they open.

 

I dont think the banks (alliance and leicester) will refund a card payment, but when the payment was due to leave my account it came up on the banks computers as (letters, monument, documents etc), the bank were the ones that told my that it looks fraudulent. Then when the money did actually leave it said Capital Finance on my internet banking..

 

I have sent emails out and if I dont get a reply by tomorrow I am goin to get advice from Financial Ombudsman- on there website it says that they will even call the company involved if you dont feel like doing it yourself. Then, if I dont get conformation from Capital Finance by monday evening that the money is on its way back to my banking account then I am goin to get every "Tom &ick and harry" involved- I will bring the company down if I have to- I feel that strongly about it- THEY STOLE MY MONEY!!:confused::mad::confused:

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Hi jamie

 

I suspect you will back tomorrow.

 

CFO will give you nothing albeit I hope I am wrong. All the authorities take weeks if not months to act. Great eventually but won't help you in the short term.

 

Another thing - CFO generally don't answer the phone.

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