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sy7227
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I am currently working on a bank (refurbishing not robbing) not going to say which. Anyway I spoke to a manager in general conversation & agreed that charges were unlawful but they could not advise this action for obvious reasons. But stated that the banks do not have a leg to stand on that it is a money making scheme, but bear in mind that all business is there to make money, & that this manager has started to recieve prelim type letters direct to the branch about claiming bank charges back. However the letters are forwarded onto customer relations/service thus slowing down response times. Anyway not going to let out too much as its not worth their job or mine but will try & find more bits as I go, you have probably heard all this but thought you might wan tto know.

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