Jump to content


  • Tweets

  • Posts

    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
    • Read these 6 things you can do to be empathetic to other people’s views and perspectives.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Tesco credit card CCA not sent Please HELP!!


snidershappy
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5520 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

After paying Tesco Personal Finance a token payment of £1pm on a involuntary arrangement for around 3 years they passed my account to Wescot in which I acknowledged no debt & requested a CCA Westcot returned my £1 p/order & told me to contact Tesco directly for the CCA after many weeks with letters from solicitors & Wescot all seeking payment or threats with court action tesco finally sent me a statement of my account for November 08 plus a copy of their present terms & conditions but no CCA. I then sent the letter below to them (Tesco)

 

ACCOUNT IN DISPUTE

 

Re: my request under the Consumer Credit Act 1974

 

Thank you for your letter dated XX December 2008 which was received at my address above on XX January 2009.

 

The information you supplied to me was a statement of financial information relating to the above account, missing from the information you supplied was a true copy of the Consumer Credit Agreement. Please can you forward a true copy of this agreement as soon as possible as I am sure you are aware that this should have been supplied to me within 12 working days of my original request on the XX October 2008.

 

You had until XX November 2008 to provide me with a true copy of the credit agreement that I requested. After that date you entered into default of my request. Whilst the account is in dispute, you are not permitted to ask for any payment, nor am I obliged to offer any payment to you. Furthermore, whilst the dispute remains, you are not entitled to charge any interest on the account, make any further charges to the account or pass the account to anybody else. I would also like to note that as from the XX December 2008 it became a criminal offence.

 

Please note you may also consider this letter a statutory notice under Section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect. This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies including any defaults. Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data. It is not sufficient to simply state that you have a ‘legal right’, you must outline your reasoning in this matter and state upon which legislation this reasoning depends.

 

Should you fail to respond within 21 days, I will expect that this means you agree to remove all such data.

 

I require all further communications from you to be in writing, from receipt of this letter as per the wireless telegraphy act 1949 any attempt to contact me by telephone will result in breaking the law and WILL be reported to the appropriate authorities.

 

I look forward to hearing from you.

 

Yours Faithfully

 

 

Tesco responded with this letter below:

 

Dear XXXXXXX

Re Account: XXXXXXXXXXX

 

 

Thank you for your letter dated XX Januray 2009.

 

 

Regarding your recent letter concerning the Banks alleged breach of the CCA act, I would advise you of the following.

 

Any request for a copy of an executed agreement under s78(1), states that the company must meet it's statuary requirements by providing a 'true copy' of the agreement relevant to the card product at the date the card agreement was made and providing that plus a copy of the current terms of the card product. These copies should be accompanied by the statement of financial information relating to the account.

 

 

The provision of the 'true copy' in this form is made in reliance of Regulations 3(2) and 7 (1) (b) of the Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983. Particularly 3(2) which permits the copy agreement not to show signatures or personal details that may have appeared on the application part of the document. There is no statutory requirement under the Act for us to ever give a copy to a customer with a signature on it.

 

 

As we have supplied a copy of the credit agreement that your client agreed to upon receipt of their Credit card and signed it, copy of the original and current Terms and Conditions of that card product, with the prescribed terms, a most recent statement showing the outstanding balance and advised you who your client needed to contact to discuss amounts due and owing, and future payments that must be paid. We have therefore met our obligations under s78(1) to provide a copy of that executed agreement and again we are satisfied that what was provided complied with the Regulations expressly made for controlling what is a 'true copy'.

 

 

I must therefore inform you that we see no reason to enter into further correspondence with you about the alleged CCA breaches you lay at our door. If you are not satisfied with this response, you may see seek whatever legal redress you consider is open to you.

 

We do not consider this account to be in dispute or void and your clients indebtedness on this account remains due and payable and we will be pursuing your client for the full repayment.

 

I trust this clarifies matters for you

 

Yours sincerely

 

XXXXXXXXXX

 

Senior Recoveries Officer

Cards Services

 

 

Please can someone advise me on what to do next as i don't know where to go from here. Also i am writing to Tesco Personal Finance in Southend but Westcot are saying the debt belongs to the Royal Bank of Scotland should i be writing to the RBS requesting this or Tesco.

Many Thanks

snidershappy

Link to post
Share on other sites

Hi Can anyone let me know if i have to send any cheques or p/orders with the above letter advised by 42man.

 

Many Thanks

 

 

 

Hi,

 

No you don't need to send any money. I have sent the same letter to b/card as they send me a blank agreement in response to my request.

 

Mind you I have heard nothing at all !

 

Just make sure you don't sign and send it recorded.

 

Good luck !

 

Cosalt

Link to post
Share on other sites

  • 1 month later...
There is another possible way as they will keep arguing that what they have sent you is correct.... - http://www.consumeractiongroup.co.uk/forum/legal-issues/173201-why-you-shouldnt-use.html

 

Hi need help again continuation from above

 

After being advised by 42man I requested a copy of the cca again with the 1st letter from the above link but got no response so have now sent a copy of the 2nd letter from the above link & awaiting response by XX April 09. But have since recieved another letter from Westcot Credit Services who have been persuing the debt from October 08 & i have sent them numerous letters copied from these forums saying the account is in dispute. Westcot then put the account on hold for 30 days while waiting for the cca to be sent by Tesco & have since been told by Tesco that the cca was sent to me in December 08. So Westcot are now treatening me with a door step collection unless i contact them within 7 days they stated in their letter

 

"We have previously advised you that one of the actions we were considering on your account, was a Collection Visit to recover the above outstanding amount from you. As we have also mentioned, we know of no genuine reason why you have failed to repay the above debt.

Under the terms of the Office of Fair Trading Debt Collection Guidance, we have aduty to inform you that the next action Westcot will take is to pass your case to a door-to-door debt collector for recovery. The appointed Door Step Collection Agent will write to you under a separate cover prior to making a visit.

If you wish to resolve this matter without the need for a Collection Visit, please contact us now on Tel:xxxxxxxxx"

What should i do now whilst waiting for Tesco to get back to me with the cca. Tesco have not sent me a copy of any type of cca but like they told me they told Westcot it had been sent. What do i do about Westcot in the mean time.

 

PLEASE HELP AAAAAAH

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...