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RBS/Wescot


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Hi, I am new to this site so apologies if I’m going over old ground as I’ve noticed quite a few similar threads.

I got a rbs graduate loan in 2005 to pay off my student overdraft. I repaid this loan for 1 year then I was out of work and I defaulted on it, during which I incurred 100s of pounds of bank charges on my current account. Anyway, the current account and the loan were combined and passed to rbs recovery at telford and I have been paying them 100 pound each month for the last 2 ½ years.

Now last November I requested that they send me a copy of the actual loan agreement that I signed (a kind of CCA request but not an actual one as I didn’t use this site back then) along with my statements for my current account and they sent me the statement at the start of December but admitted they don’t have the agreement. I was unsure what to do so I continued to pay it in the meantime.

Last week I received a call from westcot saying that my debt had now been passed to them for collection and they will be sending me a demand etc.

Rbs said they passed it to westcot because I failed to inform them I had moved address, even though I had continued to pay it and they also have my telephone number to get in touch if they wanted.

Would they pass it on for this reason? Or could it be a result of me requesting the original agreement and suspecting trouble ahead?!

Should I CCA request westcot when they get in touch or should I send them an account in dispute letter, as rbs didn’t comply with my request for the agreement (I have a letter from rbs which states they don’t have the agreement)?

Any advice/tips would be warmly welcomed. I appreciate there is quite a bit of reading so thanks in advance.

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You should send them an account in dispute letter. Your original request is still outstanding, there is no need to send a new one.

 

The loan is covered by your CCA request but the current account is not, however the current account you can always reclaim the charges on.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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You should send them an account in dispute letter. Your original request is still outstanding, there is no need to send a new one.

 

The loan is covered by your CCA request but the current account is not, however the current account you can always reclaim the charges on.

 

Cheers for the quick response rory!

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Also you may find the following thread useful http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/93884-wescot-rbofs-oh-dear.html

 

This is what happened when RBS admitted they didn't have a copy of my credit card agreement.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Forgot to ask, but as my bank account isn't covered by the CCA are wescot or rbs likely to split them (Loan & account)? My account has loads of charges & interest on it but just trying to work out if and how I would dispute them?

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The accounts should remain seperate. They can only combine them if they were to take you to court over them.

 

My account has loads of charges & interest on it but just trying to work out if and how I would dispute them?
Do you have your statements for the periods that the charges have been applied?

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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The accounts should remain seperate. They can only combine them if they were to take you to court over them.

 

Do you have your statements for the periods that the charges have been applied?

 

Thanks for that.

 

Yes I have got the statements, I got them a few months ago. Should I put a claim in for them? Also, what is the script with them putting interest on accounts? Can you put a claim in for that if its excessive.

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You should put a claim in for the charges. You can also add the interest that they have charged on the charges.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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