Administration charges

[lsb65]

Hello

 

My son has had quite a few £20.00 administration charges taken out of his bank account by Harlands (for gym membership), on account of his Direct Debit payments to them being returned by his bank. He rang Hardlands to ask for the administration charges back, but they said that they are allowed to charge them.That as there part of his contract that he signed they are not unlawfull. I wondered if anyone could advise me if are they the same as bank and credit card charges, and can he claim them back.

 

Any advise would be very much appriecated.

 

Thank you

[bennyowen]

lsb65,

 

Harlands or Hardlands are not allowed to charge disproportionate fees for your son's breach of contract. The same rules about unlawful bank charges apply.

 

Follow the same process. Start by sending them a SAR letter to get a list of all the charges that were applied since the past to the present.

 

Same rule apply.

[lsb65]

Hi thank you very much for your reply. I've got a list of all the charges, so I'll start a claim today.

 

Thank you again

[bennyowen]

The next stage is to compile a list of the charges on the schedule of claim spreadsheet and send it with a covering letter to the company for refund.

 

Make sure you send your letter RECORDED delivery and keep a copy.