CCA response - Is this agreement enforecable?

[m3man]

Hi

 

I have had the following response

 

Selfridgesresponse.gif - Image - Photobucket - Video and Image Hosting

 

Can you tell me if the agreement is enforceable and what advice would you give for my response to them? Do i have to wait 30 days or can i act now?

 

Thanks eversomuch!

[silverfox1961]

Hi,

If that is all they sent you then I'd be sending an account in dispute letter as they have completely failed to supply your CCA.

You are within your rights to stop paying them until they supply you with a valid agreement.

I suspect that letter is a cop out as they don't have a system anomaly. they don't have an agreement.

 

fox

[m3man]

Thanks Silverfox!

 

The did send me a blank agreement and a statement.

 

If this is not enforceable, what do you advise the next letter should contain?

[silverfox1961]

I stole this from a very friendly lady

 

Account In Dispute

Ref:

Dear Sir/Madam

Thank you for your letter of xx/xx/xx, the contents of which have been noted.

You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

On **DATE** I made a formal request for a true signed agreement for the alleged account under consumer credit Act 1974 s77/8. A copy of which is enclosed for your perusal and ease of reference.

You have failed to comply with my request, and as such the account entered default on **DATE**.(12+2 days after you sent the CCA request)

The document that you are obliged to send me is a true copy of the executed agreement that contained all of the prescribed terms, all other required terms and statutory notices and was signed by both your company and myself as defined in section 61(1) of CCA 74 and subsequent Statutory Instruments. If the executed agreement contained any reference to any other document, you are also obliged to send me a copy of that document.In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

Furthermore

You are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before your client enters into a default situation.

This limit has expired

As you are no doubt aware section 77(6) states:

If the creditor fails to comply with Subsection (1)

(a) He is not entitled , while the default continues, to enforce the agreement.

Therefore this account has become unenforceable at law.

As you have Failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested.

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data.

It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

Should you not respond within 14 days I expect that this means you agree to remove all such data.

Furthermore you should be aware that a creditor is not permitted to take ANY action against an account whilst it remains in dispute.

The lack of a credit agreement is a very clear dispute and as such the following applies.

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

I reserve the right to report your actions to any such regulatory authorities as I see fit. You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint. I therefore request a copy of your official complaints procedure which you are obliged to supply.

I would appreciate your due diligence in this matter.

I look forward to hearing from you in writing.

Yours faithfully,

 

 

 

Edit that to suit your needs and don't forget to send it recorded.

 

fox

[m3man]

Wow! Thank you, i will advise when i have a response

[cadencealex]

I wonder if I can pinch that letter from Silverfox and edit it... I did request a CCA but I did it over the phone and was told they didn't have one!

[m3man]

Please go ahead!

[silverfox1961]

I wonder if I can pinch that letter from Silverfox and edit it... I did request a CCA but I did it over the phone and was told they didn't have one!

Pinch away. I stole it from idainfife

[cadencealex]

Pinch away. I stole it from idainfife

 

:D:D:D

 

Well thanks to you both!

 

I am fed up, not got a printer yet so all these letters I am writing are stuck on the computer..

 

Going to have to buy one tonight.. can't scan any CCAs up though because I haven't got any!

[upto the eyeballs]

Wow, is that all they sent

 

Have you stopped laughing yet? Numpties

[odds]

I wonder if I can pinch that letter from Silverfox and edit it... I did request a CCA but I did it over the phone and was told they didn't have one!

I would be inclined to request your CCA again, but put it in writing. At the moment you only have the word of a phone op who probably didn't know what you were on about anyway. It's always best to get written confirmaition.

 

Pete.

[cadencealex]

I would be inclined to request your CCA again, but put it in writing. At the moment you only have the word of a phone op who probably didn't know what you were on about anyway. It's always best to get written confirmaition.

 

Pete.

 

You're right, but two phone ops now have told me they don't have a CCA to send - and apparently they didn't even send me a template yesterday!

 

Spoke to Equifax who said they can't remove any defaults from credit file - the people who placed them there must remove them.

 

I will send the letter requesting one, then the second letter.

 

It's frustrating without a printer!!