halifax not removing default

[ricky1]

did all my bank charges reclaim, got an offer that i was hapy with cash wise

 

so i replied accepting the offer but only if they remove the default from my credit file and send the refund in cheque and not paid into my bank account

 

now they have put the money on my account, and have sent a letter today saying the will not remove the default and cant send a cheque.

 

now before i start making myself look sily sending them another letter, am i right in saying my complaint is not complete and as they have not agreed to what i have asked for within the refund then i still have a case

 

any help please

[postggj]

did you issue a claim in the courts

putting the cash in your account and if you touch it could be judged as acceptance

[ricky1]

hello no it was there offer before court, and tbh wasnt that far of what i was asking any way.

 

the cash has gone onto the account which is with Blair oliver and scott so i wont be able to touch it

 

im happy with the money but one they have not done what i asked and two they refusing to remove the default

[postggj]

its your choice on this but if it was me

 

no way, hosay

 

i would send them a letter refuting the offer

say its conditional on default removel

you are half way there as they have paid you the charges

give them a letter before action saying you are going to serve an n1 claim

 

send them the money back in a cheque also

 

it seems they are hoping you will take the money and run

 

if you do issue a claim put the default removel in as well

 

but its your choice

waiting game again ime afraid

[ricky1]

ok thank you i wanted to make sure before sending another letter that i was right in requesting the default removal

 

i will send a letter 2mo and fight all the way