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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Egg CC - assistance required


roors
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Hi all

 

New to this Group - I've got another thread running on Lloyds PPI Reclaim - but have been posting all my information there - it was suggested that I start a new thread here - so here goes.

 

CCA'd all creditors including Egg (who are the only ones to respond) can someone please look at the attached which was sent - and confirm if its enforceable.

 

Thanks

 

roors

 

http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=5302&stc=1&d=1231265063

 

http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=5303&stc=1&d=1231265063

egg.0135r.arc_Page_1.jpg

egg.0135r.arc_Page_2.jpg

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hi,

Unfortunately they are too small for my delicate eyes to see :)

could you use photobucket to post your scans.

That aside, Egg are one of the few that tend to have valid agreements

 

fox

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Another agreement that says "limit" instead of "credit Limit".

 

SI1983/1553 clearly says it must credit.

 

Weve had this one before. has anybody got any closer???

 

HAK

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Thanks for response - what does that mean - is it enforceable or what?

 

And what should my next step be - sorry for being so niave - but I've never not paid anything and just struggling big time.

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It's a standard Egg agreement. On the face of it, it has the prescribed terms on ones side (p1) and the signature on the other (P2).

 

However, the title says 'Credit Agreement....' where it should say 'Credit Card Agreement...'. It also talks about an 'Approved Limit' (p1) where it should talk about a 'Credit Limit'. Since this is a prescribed term and the creditor has no leeway whatsoever under the regulations to vary what is put, we think that is enough to make the agreement unenforceable.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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i have had one of the above aswell so am curious as to weather it is enforcable or not , as i just took it as it was ????????? :)x

[email protected]

 

Morgan & Stanley/ Goldfish / Barclaycard : F & F Offer accepted , appealing Default on CRA's-ongoing:!:

HSBC : Managed Loan .F & F Offer accepted , appealing Default on CRA's-ongoing:!:

Littlewoods: No CCA , PPI INsurance claim. Took to court. Charges refunded. WON :D appealing Default on CRA's- ongoing :|

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Hi

 

Just wondered if anyone could advise what if any course of action I should consider taking - do I go for the CCA being uneforceable and if so is there a suggested letter - sorry for asking but this is all new to me and need to keep any hounding phone calls to a minimum.

 

roors:confused:

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Hi

 

Can someone let me know if the agreement I was sent is enforceable or not and if so is there a standard letter to be sent - sorry for being a pain but need to move on this

 

roors

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You need to have a good read of this thread:http://www.consumeractiongroup.co.uk/forum/general-debt-issues/162851-consumer-credit-agreements.html?nojs=1#post1747470

 

and this

http://www.consumeractiongroup.co.uk/forum/legal-issues/108467-basic-introduction-consumer-credit.html#post1048109

 

You can find one of the standard letters you send out after 12 + 2 days or 12 days after confirmed delivery by recorded delivery by using the site search feature. Then adapt one of the standard letters you get more out of the forum the more reading you do before acting.

Here is a post you could use.

http://www.consumeractiongroup.co.uk/forum/barclaycard/167584-barclaycard-no-cca.html#post1805429

Edited by Ragtaggeorge
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  • 1 month later...

Dear Anyone who is reading this - received letter from Egg this morning advising that what has been sent is enought to satisfy CCA - and that if I'm not happy I can report them to FSO - any ideas on how to progress?

 

roors

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  • 7 months later...

Hi - not much movement at the moment with Egg - they have passed both my CC and Loan over to Moorcroft who continue to phone and send letters advising that I am responsible for payments etc and that Egg have complied with my request for a correct agreement - I only ever received an agreement for the card and have continued to pursue them for the loan agreement, but to-date have had no joy. However, following my last response to MDR advising that Egg had failed to comply, I received their response this morning (for the loan)- advising that I am liable for the debt and I should phone to make a repayment arrangement - any suggestions. I have never been given a copy of this agreement and don't know if its enforceable or not. Any advice would be greatly appreciated.

 

Thanks

 

roors

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If you are getting harassed by Moorcroft I suggest familiarising yourself with this:

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

The OFT clarified to me that if a s77/s78 CCA request is in default, as appears to be the case with your loan, that the creditor is "not entitled to enforce the agreement AT ALL with or without a court order", until which time the provide you with a copy.

 

As such that's the legal state of the loan taken care of.... though it is possible that Egg will operate it as normal, and continue to enforce it which obviously could have implications for your credit file. In this instance I would recommend complaining to the OFT, and letting Egg know it. Likewise if Moorcroft attempt further collections on the loan then they should back off if you inform them you are complaining to the Office Of Fair Trading.

 

Your credit card application, from what I remember it has to specify "Credit Limit" as one of the prescribed terms, if it doesn't anywhere within your executed agreement then one of the prescribed terms is missing making the agreement unenforceable through a court.

 

Egg have complied with the your request for the credit card executed agreement, and as such have completed s78(1) CCA. No doubt they will continue to harass you, phone you, put pressure on, threaten in an attempt to get money out of you, but what they have is a document which is not legally compliant.

 

I would suggest looking on a number of other Egg threads to find someone knowledgeable on this and getting a second opinion but I am pretty sure that the agreement you have is unenforceable.

Advice offered by ENRON is without prejudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt.

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Mine was with Moorcroft for a while. I pointed out to them that the agreement was defective and after a while they passed it back to Egg. No doubt I will have to go through the same charade with Capquest who are the current DCA. They did send me a nice letter with someone's name on it, so I suppose I should reply to them sometime.

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  • 4 months later...

Hi - lack of movement from Egg for sometime now - however have just received letters from Fredricksons who have clarified my address and are chasing me for payment - any suggestions on what I should do? thanks roors

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