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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
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Letter re: court hearing today


Giddy Kipper
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Please someone help, I feel sick with worry! We missed 3 payments on the mortgage last year and then arranged last October to make an additional £150 per month for a year to clear the arrears. We made this for 2 months and then in December (22nd) we missed the payment. I was planning to call this Friday to make the payment (albeit late) but I've received a letter from a solicitors this morning telling me that I will receive from the court a copy of the claim form and notification of the hearing date.

 

Firstly, if I make the payment as it was due, will it stop this or will I have to pay the whole of the arrears to stop this happening? Secondly, how long does the process of the court date take? Is it likely to be in the next few days or weeks?

 

We can make the monthly mortgage payments, we just had a little difficulty at the time and December was missed due to xmas etc.

 

Please someone help!!

 

Thanks

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Hi there, please try not to panic. Make the payment this Friday as you had planned to do. However, in the meantime you need to write to your lender (who is it?) advising of the problem you had and that you are able to continue with the payments going forward. If you are able to get the letter off to them today by special (next day) delivery that would be good. If you need help with the letter let me know and I'll draft one for you.

 

If it does proceed to court you will get a claim form from the solicitors acting for the lender with a court date usually 4 - 6 weeks from when you receive the papers.

 

If that happens we can help you with the defence. However, if you already have a payment plan in place and can show the court you are able to maintain the payments going forward then there is no way a judge would give the lender possession.

 

Kind Regards

 

Ell-enn

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Hi Ell-enn

 

The lender is GE Money and if you can help me draft a letter, I would be really grateful. I'm a bag of nerves at the moment. If I could get the money together (it's £2200 including Dec missed payments) would it stop any of this going further forward?

 

Thanks

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Hi there, if there are no arrears on the account then they cannot take you to court. However, you need to think carefully about how you raise the whole arrears amount - if it would cause you financial difficulty going forward then you may find you are unable to pay the mortgage again and the whole issue would re-start.

 

I will attach a letter here very shortly. You will need to send a budget sheet with the letter and I have affixed one to this post for you. When you complete it make sure the amount left over that you are offering to pay towards the arrears (£150) is what is left after everything else had been accounted for - including the normal monthly mortgage payment.

 

Is the mortgage in joint names? how much is the normal monthy payment?

Budget Sheet.xls

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No the mortgage is in my partners name only and the normal monthly payment should be £740 but we've been paying £890 to clear the arrears.

 

Can I just clarify then, IF I can raise the funds without crippling us and pay them before the court date, the mortgage will just continue as normal without a hearing?

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If you raise the funds to clear the arrears before the court date you would need to contact the solicitors and the lender and get them to cancel the hearing, but we can deal with that if you raise the money.

 

In the meantime, if you send the affixed letter to the lender, you might find that they will cancel court proceedings (we can always hope!). You also need to send a copy of the letter and budget sheet to the solicitors with a covering letter along the lines of:

 

GE Money Mortgage Account No:

 

We are in receipt of your letter ref:XXXX dated XXXX regarding the above account.

 

Affixed is a copy of a letter sent to GE money by special delivery. We trust you will put on hold any further action while we await their reply.

 

Yours faithfully,

 

 

XXXX

 

Encs.

 

Make sure you keep a copy of the letters and budget sheet together with the receipts for special delivery. You can then check on the Royalmail website in a few days to print off the signature receipts. Keep all together safe as you may need to prove you wrote to them asking for their acceptance of your proposal.

 

Any questions, just shout.

 

Kind Regards

 

Ell-enn

Giddy Kipper Letter.doc

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In the current climate it is likely they will go for 'suspended posession' which means if in the future you miss just ONE payment or even PART of a payment they can go straight to the court and get you evicted.

 

Sadly GE Money don't like to abide by the Council of Mortgage Lenders rules (not even sure if they are members of the CML)

 

Ell-enn will give you some very good advice on them, follow her instrutions to the letter and hopefully GE Money won't be able to get your house.

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Yep - but needs to be LESS than 2 months in arrears - Law of Property Act 1925....they should ask for the proceedings to be adjourned generally with liberty to restore. Most judges will also put a strike out clause, i.e. if proceedings not restored within x months the matter be struck out.

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So.... (sorry if I'm being thick)

 

We should pay £740pcm which equates to £1480. The arrears are currently £2250 and I intend to pay £900 by next Monday at the latest. This will make the arrears £1350, will this mean that they have to stop things automatically or will I have to apply to the courts telling them it's less than 2 months?

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They won't stop things automatically I'm afraid - but if you send the letter I gave you they may not start the process at all - so the sooner you get it to them the better and by special delivery!

 

As repoman says if it gets to court and the arrears are less than two months the judge won't give possession,(he wouldn't give it to them at the first time of asking anyway!) but GE would ask for it to be adjourned with liberty to restore which means if you get into arrears again they can fast track to court.

 

Ell-enn

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I always advise attending court - that way you know what is being said. It wouldn't be the first time a lender has told someone they don't need to attend and then they find out later they have got a suspended possession with terms they knew nothing about.

 

However, we will deal with that if it happens. Send the letter asap and lets hope they do not issue court proceedings.

 

Ell

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Ell-een - a small point, but a technical one. In most cases the Judge has no option other than to give possession even at the first hearing, it's how you then define possession. The Judge will mitigate it if possible by suspending any possession order, i.e. possession in 28 days suspended upon blah blah blah. It doesn't mean that the Defendant loses the house.

 

Absolutely you would need to attend court, i always recommend it, because I know I've not always been advised promptly of amended instructions. But yes, hopefully it won't come to it. Make sure you draw lots of attention to the pre-action protocol.

 

Any help needed just ask!

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Sorry Repoman I didn't make myself clear. I meant to say that given the circumstances of the op having the ability to pay the arrears over a reasonable time, the judge would not give possession straight away but would suspend possession on these terms. We always use the pre action protocols and the Norgan case law in defences.

 

Ell

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So in effect does that mean the loan is unsecured:eek: I suppose if that were the case the buggers would then go for a charging order??

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