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    • TBH gotta be quite frank here as much as we hate BM world. why didn't you not simply change the battery? or come here FIRST before launch a court claim? or let them do it.? a flat battery is gonna be a hard case to win +£500 on     
    • Hi all, thanks for the feedback. I have now made the final amends and included the supporting evidence in this final version of the WS / court bundle. Attached is the redacted version of this final WS / court bundle. If there is any further feedback, please do let me know. If not, I will get 2 copies printed for posting - 1 to the court and the other to Evri. Final Draft - Witness Statement and Court Bundle redacted.pdf
    • We dispute the claim on the basis the claimant has made not efforts to mitigate their losses, nor did they obtain any prior authorisation. The claimant purchased a used Mini Cooper Convertible from our dealership on or around 21st April 2023. On or around 23rd April 2023 the claimant notified ourselves that the vehicle had failed to start, the claimant had since had this diagnosed as a battery. The Claimant proceeded to book their vehicle with Stephen James (BMW/Mini Main Agent) and authorised a battery replacement and paid a total sum of £597.42, the claimant obtained no authorisation for this cost beforehand, and has since tried reclaiming the full amount. We have advised the claimant we would not consider the cost of the unauthorised repair he has had completed. Had the claimant returned the vehicle to the selling dealer, it is likely we would have offered to replace the battery at no further cost to themselves, we have therefore agreed to offer a contribution of £165 towards the repair. This cost is in line with the cost of a replacement battery had the vehicle been returned to ourselves.    
    • You can only get a CCJ if you lose the case and then stick two fingers up to the court and refuse to pay. Even in the very, very unlikely event of you losing, as long as you paid within the 30 days ordered by the court you wouldn't get a CCJ. But you've come here very late and we need the sticky filling in please.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi,

I'[m a newbie. I have sent my pre lim letter to lloyds and recieved a nice polite letter back saying they would look into it and get back to me in less than 2 weeks.

Has anyone else had polite letter and got charges back or am i in hopeless denial this will be a simple thing to sort!

Cheers,

leonie

Leonie

 

 

 

prelim 13/07/06 response standard x 2

LBA 27/07/06

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hi leonie

 

Don't be fooled by the nice polite letter. If you take the time to read other people's threads (Reload's is an excellent example) and the FAQ's, you will see how the course is run and what you can reasonable expect to happen.

 

History tells us that the money will not just drop through your letterbox in a fortnights time, and it is going to take some work on your part.

 

But what you will get is plenty of help and support from this excellent site, and the more you read the more you will learn.

 

Good luck in your quest

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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Hello Leonie,

 

This is a great site for information and moral support. The best thing you can do is to carry out as much research as possible by reading through as many threads as you can. It's not a quick thing getting your money back but if you follow the tried and tested steps you will win. I'm waiting for my court date and have found the community spirit of the forum a real encouragement. Stick to your guns and if you're not sure about anything at all just ask - you'll quickly get an answer. Good luck.

 

Walgrave

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Hi,

well I've recieved the second letter with the paragraph about OFT's thinking etc and have until 15th sept to resond if i don't then I agree with them.

so obviously I don't agree so I now need to send the letter before action.

 

So which address is it going to? the original one Gresham street or the birmingham one on this letter?

 

Thanks for any responses.

Leonie:confused:

Leonie

 

 

 

prelim 13/07/06 response standard x 2

LBA 27/07/06

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mornin Leonie

 

I've been using the Colmore Row, Birmingham address, and it seems to be generating replys ok.

 

What address is on your reply letter?

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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Hi,

we have a natwest account opened. It's the colmore address is on my letter. I'll send it to them.

thanks

leonie

Leonie

 

 

 

prelim 13/07/06 response standard x 2

LBA 27/07/06

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I sent my first letter to my bank accounts address and I got one response back from them and then another back from Birmingham, so I guess the other letters I'll send out will go to the Birminghams address.

 

I sent the first one to the bank address my account is with as I phoned up and asked them where to send it and thats what they told me!

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