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Nellybear v's HSBC - man this is tough!!!


nellybear
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Hi all

 

Ok... I sent my my first request letter 17 days ago, the letter was the template letter from here and the spreadsheet for charges.

 

Still not heard anything back yet... and Im starting to get a bit stressed about it.

 

The main point of my stress is the spreadsheet. I read the FAQ's and used Vampairess excel sheet... but when I finished it just didnt seem right.. it read

 

Reason Amount Date Days since...

Excess Overdraft charge £35 xx/xx/xxxx yyyy

Excess Overdraft charge £20 xx/xx/xxxx yyyy

And so on and so on...

 

Now I worried that the spreadsheet didnt read correctly and someone at HSBC is laughing at my claim... Before I send my next letter can someone just tell me I have done this correctly.... Its really worrying me..

 

Thanks in advance...

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