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    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Partridge vs Barclaycard


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Having sent off a letter claiming for charges plus interest (Totalling around £720) I checked my account today and found £150 had been paid off my credit card. I havent been sent a letter, I will wait for a few days for a letter however in the event of not receiving a later how do I reject this offer?

 

Cheers guys!:)

Barclays - Going to court

Lloyds - LBA stage

Barclaycard - LBA stage

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Hi Crisp and welcome to the BC forum.

 

You say charges + int't. Do you mean s.69 Stat'y Int't or interest claimed at the contractual rate using an Advanced Spreadsheet.

 

What was the date of your Prelim ltr. :)

 

Don't use one yet but here are the choice of letters - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

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Hi Crisp and welcome to the BC forum.

 

You say charges + int't. Do you mean s.69 Stat'y Int't or interest claimed at the contractual rate using an Advanced Spreadsheet.

 

What was the date of your Prelim ltr. :)

 

Don't use one yet but here are the choice of letters - http://www.consumeractiongroup.co.uk/forum/bank-templates-library/25716-rejecting-offers.html

 

thanks slick:) what I have cliamed is all charges plus interest at 8% (using the spreadsheet provided on this forum).

 

My prelim letter (which wasnt an LBA) was sent only 5 days ago, so rather quick work from Barclaycard!

Barclays - Going to court

Lloyds - LBA stage

Barclaycard - LBA stage

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Ahaa !!

 

you're supposed to hide the int't column of the spready when sending your SOC to BC with the Prelim Letter and LBA. You can't claim the s.69 int't until you file your claim at court. This will not, however, affect your claim.;)

 

Send them the rejection letter closest suited to your claim from the link I posted above.

 

Your LBA should still be sent 14 days after the Prelim.

 

You will get your charges back in full. You won't get the 8% int't you've asked for but, if you're lucky, BC may make a bonus pay't of a flat 8% on top of the charges.

 

This is more than they're obliged to pay before court. :)

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I actually got that advice from Martin's Money saving tips - ie go more aggressive - seems like it was wrong, oops. Should I ask for a settlement instead?

 

Do I have to respond to their offer within 7 days? Id just rather combine the LBA and my response in 1 which means responding to them after 7 days of their offer.

 

With interest the total claimed is £730 without interest £569. Would you settle for a smaller amount of say £570 or go for the interest too?

Edited by Chrisp7

Barclays - Going to court

Lloyds - LBA stage

Barclaycard - LBA stage

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Hi Crisp,

 

You need to send them a Rejection Letter from the link posted above. You have no obligation to reply to them within a set period of time. You should, however, stick to your own schedule.

 

Therefore, enclose with it a separate LBA. Enclose your SOC and leave the interest element in as well. You got it wrong initially but you may as well be consistent - you never know, they may just pay the interest. ;)

 

My guess is you'll get an offer between £569 and £614. This being the case, accept it. :)

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So if I reject their offer and don't suggest a settlement price, there's a good chance they will offer me more money? Or should I give them the option to settle with a suggested figure?

Barclays - Going to court

Lloyds - LBA stage

Barclaycard - LBA stage

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Hi Crisp,

 

Send a Rejection letter.

 

Enclose with it a separate LBA which will have the SOC attached.

 

See what they reply with. Your SOC is the figure at which you suggest they should settle.

 

:)

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  • 2 weeks later...

Do you think this combined LBA/rejection/offer letter is ok?? I modified the letter..

 

 

Dear Sir or Madam,

 

Re. Account number: xxxxxxxx

 

Thank you for your letter dated xxxxx

I respectfully decline your offer as Full and Final settlement and request, once again, that you return to me all charges imposed on this account, totalling £730

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a County Court claim if necessary.

 

If you do not accept my conditions, I wish to stress that I do not accept your offer and the money transfered to my account should not be viewed as my acceptance. I hereby authorise you to remove this sum accordingly.

 

I wrote to you on 05/10/08, making the original request for a payment in settlement of my claim. As I have not received a satisfactory response, I am writing to inform you I intend to claim the full amount claimed together with interest up to the date of judgment and court fees in the proceedings through the county court.

 

This is based on the Unfair Terms in Consumer Contracts Regulations, as I believe these default charges are unfair and not proportionate to your costs, and therefore the court will rule in my favour. As I am sure you are aware, the Office of Fair Trading also stated in its April 2006 statement into credit card charges that it considers charges are at a higher level than is legally fair.

 

I have attached a full schedule of the charges with this document.

 

Without prejudice

The charges and interest I have claimed above total £730. However, if you are prepared to pay to me £615 within 14 days of the date of this letter (and, for such purpose, time shall be of the essence), I am prepared to accept this lower figure in full and final settlement of my claim and interest.

 

I look forward to a full response to this letter within 14 days, otherwise I will commence court proceedings to reclaim my money.

 

I trust this clarifies my position.

Edited by Chrisp7

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Head the letter "Letter Before Action". Also the spreadsheet should auto-update when opened and the interest figure will have increased slightly from £730, so amend the letter if necessary to reflect this.

 

I'd alter the end of the letter as follows:-

 

........is legally fair.

 

My Schedule of Charges is attached showing a total claimed of £730.

However I am prepared, without prejudice, to accept £615 in full and final settlement of this claim if this amount is repaid to my account within 14 days.

If you do not reply positively to this letter within 14 days, I will commence court proceedings without further notice.

I hope this will not be necessary and look forward to hearing from you.

Yours faithfully,

Crisp7

 

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