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    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
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Paragraph 4.2 Pre-action Protocol???


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Hi all

 

First post, I've tried searching for the info I require, so apologies if it's already been posted elsewhere.

 

I won't go into the case as it's pretty standard stuff as in other threads - got a letter claiming as RK I was libel, and I'm not, etc.

 

I followed the template letters virtually to the letter and following my second letter asking them to provide evidence of driver and case history, they've sent me a letter saying I must provide the name and address of driver of the vehicle on the day in question otherwise this may constitute (key word 'may') a non-compliance of the pre-action protocols (they quote Paragraph 4.2 of the Pre-Action Protocol earlier in the letter).

 

I know I should have just ignored it, but I'm actually enjoying myself!! My next and final letter will be as per the templates i.e. no evidence so cease & desist and thats the last they'll hear from me. However, I am intrigued as to what the "pre-action protocol" is, and hopefully posting this might help anyone else who gets this quoted in a letter.

 

Any ideas?

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an often seen attempt by a PPC to scare a victim. As I recall that protocol is related to costs NOT the facts of the case. (it is from the Civil Procedure Rules - CPR - available on the web) the fact that the PPC didn't say it was CPR means they didn't want you to look it up. I wonder why - or do I :)

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I think you will find that the Pre-Action protocol applies in EVERY case and 4.2 of the Pre-Action Protocol does state

d) the parties conducting genuine and reasonable negotiations with a view to settling the claim economically and without court proceedings.

 

It then, and this is the important bit states

:If the defendant does not accept the claim or part of it, the response should

(a) give detailed reasons why the claim is not accepted, identifying which of the claimant's contentions are accepted and which are in dispute;

(b) enclose copies of the essential documents which the defendant relies on

© enclose copies of documents asked for by the claimant, or explain why they are not enclosed

(d) identify and ask for copies of any further essential documents, not in his possession, which the defendant wishes to see; and (The claimant should provide these within a reasonably short time or explain in writing why he is not doing so.)

(e) state whether the defendant is prepared to enter into mediation or another alternative method of dispute resolution.

That is why I suspect just a standard "go away, it wasnt me, take it up with the driver and I dont have to tell you who it is" may fail..

The company could then issue proceedings and even if they lost then CPR 44.3 could apply

1) The court has discretion as to –

(a) whether costs are payable by one party to another;

(b) the amount of those costs; and

© when they are to be paid.

And more importantly deciding what order (if any) to make about costs, the court must have regard to all the circumstances, including (a) the conduct of all the parties.If the court feels the defendant has not assisted, sent templates and in reality probarly did know who was driving but did not say .. This could be classed as unreasonable and the costs could be awarded (which was probarly more than the claim anyway).

Edited by legaladviser99
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oh deary me - I am going to assume that legaladviser99 works for a PPC. I will plump for CPS at the moment. Not been much visible sign of them of late so I assume there is some action due. Never engage with the PPC - what they want more than anything is engagement and identification of the driver. PPCs make claims (many think outrageous claims) based on no written contract with the motorist whatsoever. As such the burden is entirely upon the PPC to prove their 'case'. the BPA Code of practice is designed to avoid difficulties with The Consumer Protection from Unfair Trading Regulations 2008 No. in particular Section 7. many other statutes and regulations that PPCS need to abide by. Anyone with PPC paper should look here FAQs - PPCs - fighting back. The forces are aligned and don't bother using a stamp on the PPC. If and when they issue real court papers (very rare though CPS have a track record of doing so - they also have a track record of using internet postings to trap victims) and then get a proper defense. never seen a PPC case yet where absence of pre-action protocol 4.2 meant diddly squat. All the PPCs want is to identify victims easily - they work on a percentage game don't forget. but thanks to this forum and the other one word just keeps getting around. So just let them struggle with their game while the victims send off letters to the DVLA and the BPA (copied to TS, your MP etc).

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You are partly correct lamma, I do not work for a PPC but work for a company who collect advanced debts and issues court proceedings for PPCs (and other companies).

All parties have a legal obligation to comply with the pre-action protocols and I know of a few cases (PPC and other debts) where proceedings have been brought because a debtor has been 'difficult and evasive' ... At the court hearing the case has not been proven for whatever reasons and costs have been awarded to the claimant as the defendant could have given all the information on receipt of the 14-day warning letter and only did so after legal action began.

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I assume you're talking about the case the other month where no details were given and the PPC jobsworth buggered off as soon as he had posted a couple of bits of half-information.

 

We don't even know if the defendant even turned up or what his defence was. I'd be a bit peeved if I was the judge and the guy's defence was in tatters and/or he didn't show.

 

All parties have a legal obligation to comply with the pre-action protocols

It's always an option to request a stay for mediation on the allocation questionnaire if you haven't been in touch with the PPC. Even then, you are under no obligation to divulge drivers at the time etc.

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Here is the relevant link, which (I think) is as the PPC representative states:

 

PRACTICE DIRECTION – PROTOCOLS

 

I think that "the claimant has not identified the driver or shown that they have a contract with the driver" is a sufficiently detailed reason for rejecting the claim.

 

It seems highly unlikely that the defendant in a parking case is relying on a document that would identify the driver. The defendant is not required (as far as I can see) to release a document that the claimant would like to rely on (eg. an insurance policy naming the driver).

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