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Morgan V RSB


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Hello All,

 

Firstly, what a great forum. I have been lurking for a while and thought it was about time to say hi.

 

I have started the process of claiming back the charges on our 2 RBS accounts. We've only been with them for a couple of years and have charges of £186 and £221 not including any interest.

 

I have sent the first letter as in the library which was replied to yesterday in the normal "nothing we can do" way. They are obviously getting a lot of people filing claims as it was a standard letter and the reference was simply "TMcL". So I'm about to implement stage 2.

 

Will keep you posted on any updates.

 

Many thanks, Morgan:-) .

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Glad you like the site and have decided to take the plunge. It is a good idea to spend a bit of time familiarising yourself with the process first, as you seem to have done, to prevent problems later on.

 

Good luck.

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