Jump to content


  • Tweets

  • Posts

    • next time dont upload 19 single page pdfs use the sites listed on upload to merge them into one multipage pdf.. we aint got all day to download load single page files 2024-01-15 DBCLegal SAR.pdf
    • If you have not kept the original PCN you can always send an SAR to Excel and they have to send you all the info they have on you within a month. failure to do so can lead to you being able to sue them for their failure.......................................nice irony.
    • Thank you and well done  for posting up all those notices it must have have taken you ages.. The entrance sign is very helpful since the headline states                    FREE PARKING FOR CUSTOMERS ONLY in capitals with not time limit mentioned. Underneath and not in capitals they then give the actual times of parking which would not be possible to read when driving into the car park unless you actually stopped and read them. Very unlikely especially arriving at 5.30 pm with possibly other cars behind. On top of that the Notice goes on to say that the terms and conditions are inside the car park so the entrance sign cannot offer a contract it is merely an offer to treat. Inside the car park the signs are mostly too high up and the font size too small to be able to read much of their signs. DCBL have not shown a single sign that can be read on their SAR. Although as they show photographs which were taken the year after your alleged breach we do not know what the signs were when you were there. For instance the new signs showed the charge was then £100 whereas your PCN was for £85. Who knows, when you were there perhaps the time was for 3 hours. They were asked to produce  planning permission which would have been necessary for the ANPR cameras alone and didn't do so. Nor did they provide a copy of the contract-DCBL  "deeming them disproportionate or not relevant to the substantive issues in the dispute" How arrogant and untruthful is that? The contract and planning permission could be vital to having the claim thrown out. I can find no trace of planning permission for the signs nor the cameras on Tonbridge Council planning portal. and the contract of course is highly relevant since some contracts advise the parking rouges that they cannot take motorists to Court. I understand that Europarks are now running that car park which means that nexus didn't  last long before being thrown out.....................................
    • Hi,   I am not sure if I posted this already here but I don't think I did. I attach a judgement that raises very interesting points IMO. Essentially EVRi did their usual non attendance that we normally see, however the judge (for the first time I've seen in these threads) dismissed the notice and awarded me judgement by default because their notice misses the "confirmation of compliance" paragraph. in and out in 3 minutes (aside from the chat at the end with the judge about his problems with evri) Redacted - evri CPR loss.pdf
    • Just to update this. I did apply to strikeout and they did not attend the hearing. I won by defualt and the hearing lasted 5 minutes (court only allocated 15). The judge simply explained that the only matter he was really considering is if the Defendant could have any oral evidence to defend the claim. However he said he had decided that based on their defence, and their misunderstanding of law, and their non attendence he did not think they had any reasonsable chance so he awarded me SJ + Costs on the claim form + the strikeout fee. Luckily when I sent the defendant the order I woke up the next day to a wire trasnfer for the full sum of the judgement
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

finally done it.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6193 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

my husband has a current account with the halifax and an overdraft.in the past 2 months we have had £240.00 charges without including previous charges from the last 6 years.

are we still able to try and reclaim the charges,even though the bank has made the direct debit etc;sometimes a matter of a few pence over.as i am concerned that if we try to claim the charges back,their argument would be that they made the payments anyway.

please help,as i have just joined this forum

Link to post
Share on other sites

last week ,we incurred £90.00 of charges.on querying them by e-mail on logging onto our account online,i received the following e-mail back from their online helpdesk

=

thank you for your e-mail dated 1st march 2006

please accept my apologies for the inconvenience that this charge may have caused you.i am aware that charges are an issue that many customers feel strongly about.i can also understand that charges automatically applied to your account may sometimes seem a little excessive,however the fee reflects the administration and processing costs involved.

 

 

in order to assist you further,please contact bank accounts on 08457203040.our lines are open 24 hrs a day,7 days a week.

 

i trust this matter will be resolved by one of my colleagues regards

(blah!blah!blah!)

 

does this mean that the administration and processing costs were manual?

Link to post
Share on other sites

No, it means they don't know whether they're coming or going: "automatically" & "administration and processing costs involved" in 1 sentence? Boy, I'd like to see them try prove THAT one! :evil:

 

I like the semantic evasion: "however the fee reflects the administration and processing costs involved. " Note the "the fee reflects". Not "the fee accurately reflects", no.

Link to post
Share on other sites

thanks bookworm.i am sending you a copy of the e-mail from their online help desk.i did receive 2 ,as i also queried the £30.00 charges for going over our overdraft a few days earlier by just £2.80p,but unfortunately i deleted it.

Link to post
Share on other sites

  • 1 month later...

Forum clean up - your claim threads have been merged. Please try to keep all posts about your claim to a single thread only. Thanks :)

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 2 months later...

hi everyone,

well ,after months of being a member of the consumer action group,i have finally written my DPA request tonight,to post off to the Halifax tomorrow morning ,by recorded delivery.

please wish me luck.at last,i am finally able to afford the £10.00 .Fingers crossed.

Link to post
Share on other sites

Good Luck maggie! I'm at the same stage. May I ask to which address did you send your DPA letter to? I sent mine to Trinity Road but I notice there is another at Commercial Street?

Data Protection Act sent 11.07.06

1st offer of £94 received 14.07.07(no thanks)

Statements rec'd 27.07.06 Total charges £591

2nd offer received 04.08.06 £281(refused)

LBA sent 14.08.06

FLBA sent 01.09.06

N1 Papers to Court 11.09.06 £722

Issued 22.09.06, Deemed served 26.09.06

Letter received 27.09.06 Paying in full within 5 days!:p

Link to post
Share on other sites

Hi, i sent a request letter to halifax for 2 a/cs and enclosed 2 chqs for £10 each. They sent i chq back to me and kept the other. Apparently you only need 1 chq for £10 for each bank not each a/c (Maximum fee is £10). Are they charging £5 per a/c? I was reading another thread earlier and they were charged £15 in total for 3 a/cs. very confusing!

I have recieved statements for 1 a/c but not the other. 40 days run out on Sunday! Wonder if they will arrive tomorrow?!!

Cathy

Link to post
Share on other sites

  • 2 weeks later...

received statements yesterday(1/08/06.sorry only now have i had time to post).

problem is ,statements sent are only backdated to October 2004. I have no idea if we had incurred charges before this date.Should i write and ask if they would send the remaining statements,or are the charges shown on the statements I received,the only ones we incurred,as requested by the D P A letter?

Total of charges =3345.00

Link to post
Share on other sites

Hi Maggie,

Did you request 6 years worth of statements? If you did you should ring them and ask for the rest. Or they may arrive in the post tomorrow-mine arrived in about 42 envelopes!!(They did all arive together though)

Good Luck

Nona

[CENTER][SIZE=2][I][COLOR=DarkOrange]Any advice offered is only my opinion, based on my experience with my claim [/COLOR][/I][/SIZE] [SIZE=3][COLOR=Blue][SIZE=2] I won my case because[/SIZE] I READ THESE FIRST[/COLOR][/SIZE] [URL="http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/"][COLOR=red]http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/[/COLOR][/URL] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=3]Halifax[/SIZE][COLOR=YellowGreen]-[/COLOR][/COLOR][B][SIZE=4][COLOR=Red][COLOR=YellowGreen]SETTLED IN FULL[/COLOR] :D:D:D[/COLOR][/SIZE][/B][/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=magenta] [COLOR=SeaGreen]Prelim letter sent [COLOR=Black]10/07/06[/COLOR] Moneyclaim issued [COLOR=Black]07//08/06[/COLOR][/COLOR] [COLOR=Red]Settled in full[/COLOR] [COLOR=Black]15/08/06 [SIZE=2] [/SIZE][/COLOR][/COLOR][/SIZE][/FONT][CENTER][FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=2][COLOR=DarkOrchid][SIZE=1]Survey completed. Donation made[/SIZE].[/COLOR][/SIZE][/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [CENTER][FONT=Comic Sans MS][SIZE=2][COLOR=magenta][COLOR=Black][COLOR=Navy]Thanks to Dave and Bankfodder, and all who have given their time and advice[/COLOR]:)[/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=red][COLOR=Black]Co-op Bank Visa[/COLOR] Settled after LBA (only £61 but hey ho, every penny counts) [/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=#00bfff] [/COLOR][/SIZE][/FONT]

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6193 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...