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    • or go really bold ... Further to my request for a copy of the agreement you refer to on ( date) I made a section 78 request pursuant to the Credit Consumer Act 1974 to which you have yet to reply or respond. Pursuant to the Credit Consumer act 1974 section 78 (6) If the creditor under an agreement fails to comply with subsection (1)— (a) he is not entitled, while the default continues, to enforce the agreement.
    • Pers I'd stop paying the lot and get each defaulted by a dn issuance.  Defaults can't hurt future renting no Only ccj's Can't keep saying the same answers.    Dx        
    • Ok thank you. That’s where we are getting confused, as we’re not sure where we stand legally. But we’re still unsure who we should be going to now, the dealer or the finance company? I’m assuming the evidence we have (the reports from Mercedes) showing that the fault was there when we purchased would be sufficient to prove this? To be honest we would prefer to send the car back completely as are now concerned more problems may arise.
    • No no - I would complain via the CEO and Directors Office.     They sorted it in less than 24 hours for me. Complaint closed and compo issued. Info removed from CRA This morning. Credit Karma updated for me instantly almost.   
    • Hi, Thanks a lot for your valuable advice and apologies for bit delay in providing some additional information as requested before. I was also looking at other threads to get some more knowledge, apologies if my questions have already been answered in some other threads and I have missed them. I would appreciate if you can guide to relevant thread to help navigate easily. If I opt to go down the route of availing BS option, I'd find it more convenient if I do it in parts i.e., applying with 2/3 creditors at a time. Is that even possible in my case? I understand that DN might be the best option for me but I am trying to avoid this route as much as I can. I am currently living in a rented property with wife and 3 kids and I am not how this is going to play out in future if we decide to move to some other area. How will DN impact my intention of getting house on mortgage (dream as of today) after 6 years? If I go for DN strainght away, do I have to do it for all debts? for example, can i leave one active credit card out of this DN? what can i do if I go for DN right now but my financial situation improves in 1-2 years due to better job or promotion etc.?  Here are the details of my debts. Let me know please if you have any questions. Regards, MM Overdraft Halifax - £2,500 Starling - £500 (I can settle this immediately to keep this account active as back-up for salary and other priority expenses like rent, council tax etc.)   Personal Loans - Outstanding Amounts - No defaults or missed payments Plata - approx. £27,000 BetterBorrow - £3,450 Zopa - £14,000 Reevo - £2,800 Updraft - £2,230   Credit Card - Balances - No defaults or missed payments except those noted Virgin - £6,100 (This card is suspended.) Halifax - £5,474 (This card is suspended.) Barclays - £5,400 (I am currently on a fixed monthly payment plan of £232 for almost a year now and missed last month's payment.) Aqua - £3,100 Fluid - £2,100  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Andy v CapOne


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and i thought MBNA was mad enough when they phoned me several times a day at work over an underpayment of a sum of around 60 pence!These banks are petty!:rolleyes:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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All i can say is these banks are getting pretty desperate!when they worry about sending out letters about owing them 48 pence!:rolleyes:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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THe have written to say they are NOT demanding the 48p - they are asking nicely :)

 

The DCA have ovbiously seen the light and pased the account back to Cap one. That presumably means that theDCA at least think that either they don't stand a chance of collecting or that it would be more trouble than it is worth.

 

You were claiming just short of £3k in unlawful charges and they defaulted you for £600 odd. They have also paid some of the charges. Give of take the odd 48p, have they now effectively settled all of your claim? or at least the money part of it?

 

If not, the answer is clear, send in the AQ. You could always add a note telling the court of the latest development. Presumably in all this, they haven't removed any default markers?

Edited by steven4064
Changed after I actually read the thread

 

 

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Hi Steven and thanks for the feedback, They defaulted my account whilst it was in dispute, not allowed me thinks. They have paid me back the charges and ppi payments, but no interest, the stumbling block seems to be the 22.13% (CCI) i am claiming for, think i made a monumental mistake bu not asking for the purchase rate, just went with what it said on their supposed cca. anyway, the real thing i want is the default and adverse comments removing from ones credit files and hopefully some interest too on my money. cannot believe they have sent me letter saying that i still owe 48p and that they have update my credit files saying there is a special flag of partial settlement. arhhhhhhhhhhhhhhhhhhhhhhhhh

 

could really do with some help filing in the AQ under the other information section.

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I think you should just use the standard one from the templates library ( http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html) and some draft directions from http://www.consumeractiongroup.co.uk/forum/bank-templates-library/147609-draft-order-directions-including.html basically asking for information provingtheir charges are reasonable, etc. You maywant to change the 'otehr info' bit a bit to say something about them having rrepaid the charges but not the interest thereon which you consider yourself entitled to because the charges it was lavied on are unlawful. You admint that the defendant disgrees with this but the information you are asking for will provie the facts that will enable the court to decide on the matter. Similarly, you aver that the defaults are equally unlawful for the same reason and , again, the information requested will allow the court to decide on the matter.

 

The information you areasking for is everything that shows what their actual costs are when you brecahyou agreemenent by paying late. POst what you come up with and we will look at it.

 

 

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just going over a few things and have been looking at there supposedly credit card agreement whick is sighned by myself and have come across this little excert, so would i be right in thinking I have asked for the correct interest rate, also I have noticed too that I have actually claimed for a total off £1309.39 and they are saying that there are refunding £1032.48 in default charges. nearly £300 difference, hmmmmm

 

17thAugust20072-1.jpg

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In that case the claim is not for just the outstanding interest it is for the outstanding charges and the outstanding interest. THe draft directions you need are just the bits relating to their costs and why they think the charges are fair.

 

 

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UNder G I would add that the information you are requesting will enable the facts of the matter to be elucidated and further Over-riding Objective. If the Defendant has the serious intention of defending this case at trial as is indicated in its defence, then it is incumbent on it to disclose this information.

 

In your draft directions both points start "the claiman shall". One of them should be "the defendant shall"

 

Read it through, spell check it and correct the format

 

Otherwise OK

 

 

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Hello Andy!

 

Just a flying visit...

 

If it is any help, have a read of my Thread below, because I have covered AQs in some detail, and made sure I listed every issue that I had out so that other people could read and follow how I did it (with thanks to all those who helped me).

 

[/url] BRW v A Particularly Nasty Bank

 

If nothing else, it may help you to see how my AQ came together, and then you can cross-check mine with yours.

 

There might be the odd issue that may help.

 

Cheers,

BRW

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  • 1 month later...

Hello everyone, sorry not been on for a couple of weeks. just back off holiday and have had a letter from the court regards all the above.

 

anyway, attached is a copy (edited of course), please could some help me, by letting me know what documents i need to get together for court, only have 12days left now, so quite urgent really

 

allocationedited.jpg

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You will need a witness statement/ statement of case which sets out your case with references to any case law or statutes and any other evidence, such as bank statements, agreements, etc (I can't remember what you case is for so I'm rambling a bit :rolleyes:).

 

The bundle will then consist of this statement plus copies of all the evidence, case law and statutes that you have referenced.

 

You will need 3 copies - one for them, one for you and one for the court. Yours should have originals of docuemnts rather than copies if appropriate. Put each bundle in a ring binder or similar and number the pages (actually, number them before copying)

 

 

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Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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