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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lee vs NatWest ***WON***


lee_obrien
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:!::confused: I'm gonna accept as partial payment and continue with the action.Shuld I mention in my reply to them that I've incurred £220 extra charges since satrting the action. Is there a template letter too. Ta.:confused:

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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No template, something along thes lines:

 

Dear [named sender or Sirs]

 

 

Thank you for your letter dated xx/xx/xx and settlement offer of £XXX

 

I respectfully decline your offer of settlement and request, once again, that you

return to me all charges imposed on this account, interest and court fees now totalling £xxxx

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I trust this clarifies my position.

 

Yours faithfully

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What about the without prejudice part of their letter. Does that mean that I can't bring this letter and my reply to it to the courts attention, but if it goes to court they can? Is that fair?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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:!: :!: :!: I've just been looking through my paperwork and it appears I've got a discrepancy in the amount of interest I'm charging. One of the letters I've sent to Natwest has the right amount of £499, another has one for £479 which for some reason is £20 less. I looked at the court docs and the incorrect lower amount is what I've claimed for with them. Is this going to be a problem? Should I inform the court about a £20.00 mistake in favour of the defendant? I'd hate to mess this up at this stage. I will hold on sending the rejection of their offer until I get advice from you guys. Sorry to be a pest. :!: :!: :!:

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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:!: :!: It doesn't seem worth it for £20.00. Should I just leave it as it is ? What about in my rejection of their offer.....do I put the total as the same as the court amount (the amount I'm still persuing)?

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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:!: HELP ! Got a copy of the Cobbetts Allocation Questionnaire. They agree on all the points apart from in section 'G', additional information, they have put .....
Case management directions cannot be proposed until the Claimant serves a Reply to the Request for Further information which was due on 27th October 2006. In light of this, the Defendant may amend its defence or apply to strike out.
What do I do about this? Does this mean they will get it thrown out unless I respond to their CPR18 request (which I already have done, to the best of my ability)? Where do I stand. Now it's gone this far can I bring the 'without prejudice' offer letter to the courts attention as intimidatory tactics. Very confused at the mo. HELP. Ta...(this seems so stupid stretching this out for so long....especially when they're gonna get it all back when I pay off my RBS credit card with it.)

RBS Credit Card Paid in Full after LBA

NatWest Case Settled

Got the wifes CC Charges back too!

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