Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Complain to FSA about misleading conduct from a High street bank


zootscoot
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5683 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Complain to the Advertising Standards Authority also about misleading adverts. They have the right to ban an advert and penalize any company responsible for misleading advertising. Visit How To Complain

-------------------------------------------------------------------------------------

:!: All the information I impart is my advice based on my experience. It does not constitute professional advice. If in doubt, always consult with a professional. :!:

 

:-) If you feel my post has been helpful, please click my scales. :-)

Link to post
Share on other sites

  • 2 weeks later...

Done.

Ref: notnowbernard,

Also had the letter and opted out. The letter sent in reply, acknowledging the opt out, sounded like they had thrown their dummy out of the pram because I didn't want to join in their "improvement" to my account. Crooks in suits!

Link to post
Share on other sites

  • 1 month later...

Done

 

I was never told about this and just because i didn't reply to a letter they said they sent that i never got they have assumed i have agreed to the 'Buffer' and have whacked on charges over the hundreds now they finally told me about it! It's not right or fair to me or other people in the same position, And they have refused to return the charges. :mad::(

Link to post
Share on other sites

I've had a Barclays account since 2001. Opened it because they were offering a £1250 interest free overdraft for umpteen years. I spent all the money within 6 months and didn't touch the account again. Naughtily I have only in the past year or so popped a token £10 into the account every now and again in a pathetic attempt at paying it off.

 

When I moved address about 5 years ago it was such a palava to change address, that when I moved again to my current address I didn't dare try and go through it all again. So, I've popped back to my old address (family) every few months or so to collect my mail. About 6 months back I noticed that they'd decided to start charging me interest. There was something like 16% up to £1250 and 24% over. I didn't really take much notice but decided I'd have to either clear the amount in full or get my butt in gear to clear it over the next year or so.

 

So realise my horror when I popped in to pick up my post last Sunday to find over £170 in charges applied to the account! There were no letters asking me to opt in or out, bugger all. And even if there had been, how can they go from one minute charging me 24% on anything over £1250 to stiffing me £22 every 5 working days?

 

I called them offering to pay off a big chunk and set up a standing order if they removed the charges and was informed "no one in the bank has the authority to refund charges". They then went on to say that I could opt out and go for the £8 an item option. Well since I've not used the card in well over 6 years I don't think I'm going to be getting any £8 charges somehow.

 

How on earth can they change the conditions "just like that"? One minute I've got a voice in the back of my head saying "You really need to sort that old student overdraft out soon now that you're paying quite a high interest rate on it", then the next I've been f****d in the a** with absolutely NO warning.

 

Unethical pigs!

Link to post
Share on other sites

I complained to Barclays and the FSA with the Letter above (and added a few personal touches to relate it to me) and within 3 days i have had all my charges refunded from Barclays. Exclent i'm well happy.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...