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    • I found that the parkin attended has a car with CCTV camera on it, however as I stated earlier, it seems that he did not take video of my car otherwise they would have stated so in the SAR. parking car .pdf
    • The rules state that "approved devices may only be used in limited circumstances"  I was not a threat. I was not present. I did not drive away. I think he has not fulfilled the necessary requirements justifying issuing me a PCN by post therefore the PCN was issued incorrectly and not valid.  What are your thoughts?  
    • I have also found this:  D.2 Service of a PCN by post: 54) There are some circumstances in which a PCN (under Regulation 10) may be served by post: 1) where the contravention has been detected on the basis of evidence from an approved device (approved devices may only be used in limited circumstances) 2) if the CEO has been prevented, for example by force, threats of force, obstruction or violence, from serving the PCN either by affixing it to the vehicle or by giving it to the person who appears to be in charge of that vehicle 3) if the CEO had started to issue the PCN but did not have enough time to finish or serve it before the vehicle was driven away and would otherwise have to write off or cancel the PCN 55) In any of these circumstances a PCN is served by post to the owner and also acts as the NtO. The Secretary of State recommends that postal PCNs should be sent within 14 days of the contravention. Legislation states that postal PCNs must be sent within 28 days, unless otherwise stated in the Regulations. This from London Councils Code of Practice on Civil Parking Enforcement.  The question is what is an approved device? Certainly, he had the opportunity to place the ticket on my car and I didn't drive away.  I looked further and it seems that an approved device is a CCTV camera - It seems that the photos taken were not actual film but images and it is not clear if they are taken from a video or are stills. I'm guessing if it was moving images then the SAR would have stated this.    From the Borough of Hounslow website: "There are two types of PCN issued under the Traffic Management Act 2004, which governs parking contraventions. The first is served on-street by a Civil Enforcement Officer, who will observe a vehicle and collect evidence before serving the PCN either by placing it in a plastic wallet under the windscreen wiper, or by handing it to the driver. The second is a PCN served by post, based on CCTV footage taken by an approved device, which has been reviewed by a trained CCTV Operator."   From Legislation.gov.uk regarding approved devices: Approved Devices 4.  A device is an approved device for the purposes of these Regulations if it is of a type which has been certified by the Secretary of State as one which meets requirements specified in Schedule 1. SCHEDULE 1Specified requirements for approved devices 1.  The device must include a camera which is— (a)securely mounted on a vehicle, a building, a post or other structure, (b)mounted in such a position that vehicles in relation to which relevant road traffic contraventions are being committed can be surveyed by it, (c)connected by secure data links to a recording system, and (d)capable of producing in one or more pictures, a legible image or images of the vehicle in relation to which a relevant road traffic contravention was committed which show its registration mark and enough of its location to show the circumstances of the contravention. 2.  The device must include a recording system in which— (a)recordings are made automatically of the output from the camera or cameras surveying the vehicle and the place where a contravention is occurring, (b)there is used a secure and reliable recording method that records at a minimum rate of 5 frames per second, (c)each frame of all captured images is timed (in hours, minutes and seconds), dated and sequentially numbered automatically by means of a visual counter, and (d)where the device does not occupy a fixed location, it records the location from which it is being operated. 3.  The device and visual counter must— (a)be synchronised with a suitably independent national standard clock; and (b)be accurate within plus or minus 10 seconds over a 14-day period and re-synchronised to the suitably independent national standard clock at least once during that period. 4.  Where the device includes a facility to print a still image, that image when printed must be endorsed with the time and date when the frame was captured and its unique number. 5.  Where the device can record spoken words or other audio data simultaneously with visual images, the device must include a means of verifying that, in any recording produced by it, the sound track is correctly synchronised with the visual image.
    • Hearing took place today.  Case dismissed with costs awarded. Neither UKPC or a representative turned up.  Apparently they messaged the court on 7 May asking for their case to be considered on paper.  Never informed me, which was criticised by the judge as not following procedure.  I was really annoyed as I would have preferred for the case to be thrown out before the hearing, or at least face them in court and see them squeal.   They are just playing a numbers game and hope you blink 1st!   Ended up having to change my flight, but  the costs awarded softens the blow. Was asked to confirm it was my signature on both the witness statement and supplementary statement.  Wasn't asked to read them, said she could see my arguments made and the signs were insufficient and no contract formed. Took maybe 10 mins in total.  Judge did most of the talking and was best for me just to keep quiet or confirm any statements made. Happy to have won as a matter of principle and have costs awarded. Maybe not worth all the time and hassle for any newbies or the technologically challenged.  But if you are stubborn like me and willing to put in the time and effort, you can beat these vultures! I big shout out to everyone who helped on the thread with their advice and guidance, special mention to FTMDave, thank you sir!  Really appreciate everyone's efforts. All the best!
    • I plan to be honest to avoid any further trouble, tell them that the name should be changed to my official name
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Emble v Barclays - Radbroke Hall Replies!


embleton01
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:D Well I've finally done it, after reading the forums and FAQ's for a while now I sent my Data Protection letter on 4th July. Received my reply from Pete Townsend on the 7th saying statements on the way.

 

All seems to be following the usual pattern of the other forum threads so its fingers crossed time !!!

 

I'm also going to claim for my hubbys credit card and my Mums bank charges. Her charges are going to be HUGE but the support and stories on these boards has given me the confidence and motivation to claim them back for her.

 

Thanks all in advance and I'll keep you posted.

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Thanks Paul, It's nice to know there are others rooting for you :)

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Hi Embleton, welcome to our gigantic famly.

 

While you are waiting for your statements to arrive, have a good read of the FAQs and this forum to familiarise yourself.

If you have any questions, then post them on this thread. The answers won't be far away.

 

Good luck with your claim.

:D

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Thanks Rooster

 

The support is much appreciated - I'm also running a NatWest claim in another thread for my OH. I'm spending most of my free time reading the threads and FAQs and am really enjoying reading about other peoples fights and successes.

 

And WHEN I am successful in each and every claim the first thing I'll be doing is pressing the DONATE button.

 

Good Luck to all you fellow claimants out there !! As if we need it ;)

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 4 weeks later...

Hi all, still waiting for my statements. By my reckoning they have until Saturday to reply. I've been reading through the forums about different experiences with Barclays delaying tactics and I'm wondering what the best thing to do is. Should I ring them and remind them they only have until Saturday to comply, or, just wait until the 40 days are up and send the template letter about none compliance that Bankfodder posted?

 

Been a bit busy the past few weeks as I'm getting married on FRIDAY !!! :D

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Hope all goes well on Friday.

 

I think the General advice is don't get involved with telephone calls with Barclays. If you send a letter (recorded delivery is best), then you can prove to a court what has been happening.

In the past few weeks it seems Barclays are using all of the 40 days as yet another delaying tactic. When I started my claim in May they were sending back statements within a few days.

 

Spotty

 

AQ sent now waiting for Court date

[sIGPIC][/sIGPIC]Statement request 4th May

Prelim Letter sent 24th May

LBA 7th June

Thanks but no thanks letter sent 22 June

MCOL 22nd June

Claim acknowledged 26 June

AQ sent 2nd August

17 Nov Court Date Set for 29 Jan 2007

Settled in full 12/12/06

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Hi Emble

 

Hi all, still waiting for my statements. By my reckoning they have until Saturday to reply.

 

They have 40 Days from Receipt of the DPA request, which I recon will be the 14th August, if received on the 7th July.

 

I've been reading through the forums about different experiences with Barclays delaying tactics and I'm wondering what the best thing to do is. Should I ring them and remind them they only have until Saturday to comply,

 

You could ring them to chase them up, but probably they are in the post now, or they will wait till Friday to send.

 

or, just wait until the 40 days are up and send the template letter about none compliance that Bankfodder posted?

 

If they have not been received by you by Mondy 14th, send the Non compliance letter

 

Been a bit busy the past few weeks as I'm getting married on FRIDAY !!! :D

 

Congratulations, hope you and your partner have a better financial future, and a loving Marriage.

Where is my invite, I always cry at weddings :p

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Hope all goes well on Friday.

In the past few weeks it seems Barclays are using all of the 40 days as yet another delaying tactic. When I started my claim in May they were sending back statements within a few days.

 

Spotty

 

AQ sent now waiting for Court date

 

Hi Spotty

 

My son had his in around 3 weeks, So Emble's may actually be in her post box sometime this week

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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Thanks Spotty and Sophie-Jane for your help.

 

I think I'll leave it until Monday and if they haven't come by then I'll send off the non compliance letter (honeymoon allowing !).

 

Will keep you posted, Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Thanks Spotty and Sophie-Jane for your help.

 

I think I'll leave it until Monday and if they haven't come by then I'll send off the non compliance letter (honeymoon allowing !).

 

Will keep you posted, Emble x

 

Do not worry about it until after your honeymoon,

 

Just enjoy your honeymoon, and sort things out when you get back home

 

Have a good time

Regards

Sophie

 

Thank you

 

Please Note

Advice & opinions of Sophie-Jane are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts

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  • 2 weeks later...

Hello All ! Wedding went well and I'm now a MRS :D

 

More importantly, I received my statements on Monday, Day 40, and they were posted on Friday (my wedding day!)

 

Things must be bad at Barclays as the covering letter wasn't even signed. Have worked out my charges and what I thought would be about £75.00 is actually £200.00

 

Am typing my letter now ......

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 2 weeks later...

Hi all, just a quick question to all you helpful dudes out there.

 

I'm typing up my schedule of charges and from the statements Barclays have sent me I've added up £200 But, by the time Barclays actually got round to sending the statements, 2 of the charges are now out of 6 years i.e July 2000.

 

So my question is am I allowed to claim these charges as my original request for statements was June and these charges would have been within the timescale or do I now have to accept that I've missed the boat so to speak and can only claim charges from the date of my Preliminary letter ?

 

Any help much appreciated

 

Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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I think you will be OK to claim back. You started the ball rolling in July - so claim from there

 

Spotty

[sIGPIC][/sIGPIC]Statement request 4th May

Prelim Letter sent 24th May

LBA 7th June

Thanks but no thanks letter sent 22 June

MCOL 22nd June

Claim acknowledged 26 June

AQ sent 2nd August

17 Nov Court Date Set for 29 Jan 2007

Settled in full 12/12/06

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  • 1 month later...

Hi all

 

Haven't been on a while so need to bring you all up to date. Having received my statements from the last 6 years I calculated £200 in charges. I sent off my Prelim letter on 27th of September. Had a response from Martin Bennett, Customer Relations Advisor saying 'we are sorry you have had to contact us about the level of service you have received from Barclays. Thank you for taking the time and trouble to do so. We are looking into your concerns and will let you have an answer or update as quickly as possible, but no later than 25 October 2006'

 

From looking at the other threads this seems to be the usual ploy of giving a date after the 14 day expiry. I will be sticking to MY timetable with my LBA however I just wanted a bit of reassurance that others have had the same letter and if anyone had a letter from Martin Bennett as I've searched the forums for him and found nothing

 

Thanks in advance, Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 2 weeks later...

Hi all

 

Surprisingly no satisfactory response from Barclays before my deadline :rolleyes: :rolleyes: :rolleyes:

Have posted my LBA today. I'll give them the 14 days + 2 days to allow for delivery (i'm nice like that) and if not resolved will start my claim. Oooooooh, exciting !!

 

As a small aside I've just had a very nice chap from Barclays on the phone asking if he could go through my accounts with me. I feared the worst and braced myself for a grilling about my action but none was forthcoming.

 

Poor chap went through my balances ('looking okay there') and then stopped when he realised all my direct debits had been stopped. When I informed him I'd switched accounts to another bank he enquired why. When I told him my new current account gave me 5% interest his words were, 'well I can't argue with that, thanks for your time goodnight' :lol: :lol: :lol:

 

Will keep you posted, Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 3 weeks later...

Another update - received a 'gesture of goodwill' on 25th October for £100. Needless to say there haven't been any other offers so I'm going to start my claim tonight.

 

I'm very nervous but I know its the right thing to do and it's good to know I've got so many people who've been there, supporting me.

 

Emble

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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All done - Claim submitted via MCOL :-)

 

I've PM'd the MODs with the details and will keep you all posted, Good Luck to all who are still battling on !!!

 

Emble xx

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 3 weeks later...

Barclays have acknowledged my claim on 24/11/06. Was kind of hoping they'd forget and I could have gone for judgement today ;)

 

Only another 14 days to go.......

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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Received a copy of Barclays Acknowledgement of Service today. It's signed by Adrian Ruffhead and they intend to defend all of the claim.

 

Not unexpected but quite scary when it actually happens to you.

 

Onwards and upwards as they say :-)

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 2 weeks later...

Just checked MCOL, Defence was filed on 06/11/06.

 

Better start preparing that court bundle.....:)

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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You wont be needing the court bundle for quite a while yet, at least not until you receive a court date. It's definately worth a read through though.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Hi deller1 - Absolutely right.....I'm just trying to prepare myself, don't want to make any mistakes (great avatar by the way!)

 

Hi gel1 - will reply to your PM (at work at the mo and waiting for a good time :D )

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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  • 2 weeks later...

Hi all, I'm after some advice.

 

Received my AQ and a copy of Barclays defence. Usual sort of stuff but I did notice the following :-

 

"In the alternative, which is denied, if the said charges amount to sums payable on breach of contract, it is averred that the charges asserted by the Claimant to have been applied to the account prior to 6th November 2000 would not be recoverable for reason of exhaustion of time in bringing contractual claims from the date of accrual, pursuant to the Limitation Act 1980."

 

Now as I see it they are trying to say I didn't start legal proceedings until the 6th November therefore I can't claim back any earlier than 6 years before this date. HOWEVER, I made it perfectly clear in all my previous letters (including my Data Protection Act letter) that my intention was to claim these charges back and was making an effort to settle out of court (as MCOL etc advise).

 

I seem to remember reading another thread where the same thing had happened, but for the life of me I can't find it.

 

Any help much appreciated

Emble x

Parachute Deployed !!! :-D

Data Protection sent to Barclays - 04/07/06

Reply from Pete Townsend - 06/07/06

Statements received - 12/08/06 - Claiming £200

Prliminary Letter sent 27/09/06

Reply from Martin Bennett 03/10/06

LBA sent 16/10/06

Partial settlement offered 25/10/06

MCOL Claim 04/11/06

 

OH NatWest Credit Card - Paid in full

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