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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dixons & faulty goods


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Hi , i brought a Plasma which cost me over a grand but on the day of delivery i opened the box and the tv not only was faulty it also seems to me that its been used before.

 

I rang Dixons who told me that i would have to wait till head office rings me in a few days , few days passes and i ring again , this time im told i need to wait upto 2 weeks and they dont know when they will next have stock of the tv.

 

What can i do , i think i want to cancel now , but when i try to ring to cancel i get fobbed of saying wait till head office call you.

 

Is there a template letter i can send them or anything i can do at all?

 

Im sure they have done this so my 7 days have passed and i cant do nothing now :( but i did ring them on the day it got delivered

 

I feel im just getting messed about and im sick of keep ringing

 

Oh and the same tv says its instock online and gave me a delivery date but when ir ang customer service to tell them this , im told they dont have enough stock to supply me , i said i only want one!!!

 

He then said oh but there seconds or maybe faulty so its why its showing instock....but your going to get a brand new one!!!

 

I mean are they for real , so the ones showing instock online and when people order do they get seconds?

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Well, don't ring then! :razz:

 

What do you mean by 7 days? Where does that come from?

 

You can do plenty. You need to write to them and say that you are rejecting the goods under SOGA 1979 as faulty, and that you want a replacement/refund ASAP. Make sure you use the words "rejecting the goods". Tell them to let you have a collection date by return post.

 

Did you buy online or through store? I'm guessing online?

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Write them a letter stating that these are not the goods you ordered and that you expect them to collect and refund your money asap. I bought a TV from Dixons and they delivered it on the Sunday so you can easily get a collection time to suit. Suggest a few appropriate dates for collection, it shows your being helpful but you must state that the TV was not in new condition and that's not what you agreed to pay for.

 

I'm assuming that's it's still boxed is it? Regardless of that, even if it's faulty, the seller is responsible for the first 6 months I believe. If a fault develops within the first 6 months it is seen as being sold as unfit for purpose. Someone might want to clarify this.

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More importantly, how did you buy it? If fully mail order, then youve got strong protection, but if you bought it in-store and they simply delivered it for your convenience, you've less clout with SoGa, but you cannot wait - forget waiting to phone anyone, reject the goods by letter, and send it 1st Class Mail Recorded and keep the receipt. If a store purchase, you need to arrange to get it back yourself - if a web purchase, you can ask them to arrange collection. Also, if you paid with a CC you'll have some additional protection.

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Hi, I'm a ex employee of DSG Retail (Dixons)

 

whats happend is not very good, im not aware of all the case facts but what i can say is you have been messed around here.

 

It does not take weeks to sort out an issue like this

 

 

Did you purchase the TV from a local store and have it delivered?

 

If so, contact the local store and speak with the store manager

 

 

if however you purchased it from the Internet, which this is what i think you may have now that dixons are only at Airports etc.

 

If you let me know your area of which you live, i will find out the contact info for your local wherehouse (LDC)

 

here you will be able to contact the manager there of which should arrange a swap out. This should take no longer then a few days to complete.

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After reading more in detail and they have advised the TV is not in stock.

 

 

I would request voucers to the value of the TV and goto a local currys store.

 

I know, this will cost more in the currys store then the dixons website, however here is a tip

 

Look on the currys website for a TV of your like etc

 

Go to Reseve and Collect Option (This will give you the Internet Price, which could be as much as £200 cheaper then the instore price.

 

when you goto the store to collect / Pay

 

you will be given the Internet price and not the Instore

 

 

:)

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